Burnaby, Bc Client success manager Jobs – 303 Openings This Week

Account Executive- Vancouver
Encore Global —Vancouver, BC
- $65,000–$75,000 a year
- Overtime
- Customer service
- Salesforce
- Business development
Fleet & Commercial Account Manager
Dueck Auto Group —Vancouver, BC
- Full-time
- CRM software
- Business development
- Communication skills
Quick apply
General Manager
Priority Building Services —Vancouver, BC
- $100,000–$120,000 a year
- Full-time
- Sales
- Customer service
- Recruiting
- Paid time off
Quick apply
Business Development Manager - Electronic Manufacturing Services
Foreseeson Technology Inc. —Richmond, BC
- $70,000 a year
- Full-time
- Customer service
- Engineering
- ERP systems
- Paid time off
Regional Sales Executive
Gunnebo Canada —Burnaby, BC
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
- Dental care
- Tuition reimbursement
Quick apply
13d
Chief Operating Officer (COO) - Insurance Industry
Confidential —Vancouver, BC
- From $250,000 a year
- Full-time
- Bachelor's
- Team management
- Mentoring
Quick apply
Managing Director
Albion Marine Solutions Ltd —Vancouver, BC
- $170,000–$190,000 a year
- Full-time
- Engineering
- Master's degree
- Business development
- Profit sharing
- Dental care
Quick apply
2d
Assistant Manager
Sentinel Storage —Richmond, BC
- $19–$20 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
B2B Sales Executive
City Wide Facility Solutions —Burnaby, BC
- $50,000–$100,000 a year
- Full-time
- CRM software
- Microsoft Office
- Business development
Quick apply
Account Manager
The Fastener Group —Surrey, BC
- $48,000–$130,000 a year
- Full-time
- Marketing
- Customer service
- Writing skills
- Wellness program
- Dental care
Quick apply
Account Manager
Simply Computing —Vancouver, BC
- $85,000–$115,000 a year
- Full-time
- English
- Windows
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
1d
Account Manager
Bartle & Gibson Co. Ltd. —Port Coquitlam, BC
- $55,000–$65,000 a year
- Customer service
- Microsoft Office
- High school diploma or GED
- Profit sharing
- Employee assistance program
Quick apply
Operations Excellence Lead
RWC Systems —Surrey, BC
- Full-time
- CRM software
- Engineering
- Continuous improvement
- Dental care
- Vision care
Quick apply
Store Manager
Sentinel Storage —Surrey, BC
- $22–$24 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Senior Manager, Marketing & Customer Engagement
BC Hydro —Vancouver, BC
- $158,900–$200,900 a year
- Full-time
- Hybrid work
- Marketing
- Research
- Master's degree
11d
Operations Administrator
MWL Demolition —Coquitlam, BC
- From $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Dental care
Quick apply
Assistant Manager - Surrey
StorageVault —Surrey, BC
- $19–$20 an hour
- Weekends as needed
- Sales
- English
- Microsoft Office
Quick apply
Sales - Custom Signage and Large Format Printing
Vancouver Sign Group —Richmond, BC
- $65,000–$200,000 a year
- Full-time
- CRM software
- Sales
- Computer literacy
- Dental care
- Paid time off
Quick apply
7d
Manager, Labour Relations
Confidential —Vancouver, BC
- $123,240–$144,988 a year
- Full-time
- Analysis skills
- Team management
- Mentoring
Quick apply
13d
Office Manager/Accountant
Le Crocodile by Rob Feenie —Vancouver, BC
- $60,000 a year
- Full-time
- Finance
- Administrative experience
- Human resources
- Dental care
- Paid time off
Quick apply
6d

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client success manager jobs near burnaby, bc

Account Executive- Vancouver

Encore Global -
Vancouver, BC

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Job details

Full-time
$65,000–$75,000 a year

Qualifications

Pre-sales solution discovery
Customer relationship building
Customer retention
Customer service
Salesforce
Key account management
Client relationship development
Business development
Project management
Bachelor's
Digital marketing
Quality Control
Sales orientation
SEO
Customer service orientation
Prospecting
Sales pipeline management
Client consultation
Strategic partnerships
Account management
Solution selling approach
Client interaction
Driving Licence

Full job description

Position Overview

The Account Executive is responsible to grow and manage a portfolio of new and existing clients to ensure retention of current business and support the growth and the success of the organization. This position will oversee and conduct client relationship management, solutions selling to qualified leads, developing, and presenting proposals, and ensuring the successful delivery of Encore’s services. The Account Executive performs a lead role in client interactions prior to sale with support from the Project Manager or Lead Technician. Following the sale, the Account Executive performs a support role in client interactions. This position reports to the Director of Sales.

Key Job Responsibilities

Business Development

Know the market well to find, qualify, and convert prospects into confirmed business.
Develop creative solutions to drive business growth.
Actively build and maintain a pipeline of ongoing opportunities & leads.
Mine existing customers for other opportunities and revenue.
Explore partnership opportunities with a variety of event industry suppliers and groups.
Partner with clients to have an absolute understanding of their event goals.
Build rapport/relationship with clients to understand their event pain points.
Plan, document, and execute a minimum of 6 weekly unsolicited outreaches to clients in Salesforce CRM.
Attend and document a minimum of 8 sales calls (client meetings with a specific plan on how the meeting can advance the sales cycle/business) per month (documented in Salesforce CRM).
Determine whether any emergent solutions can be leveraged to drive incremental value and impact for client event.
Develop and propose solutions that achieve client goals.
Qualify leads from various sources including website, marketing campaigns and other team members.
Engage team members across sales, marketing, project management and leadership to incorporate and draw from their expertise.
Establish solid relationships and trust with existing clientele.

Client Management

Operate as a key point of contact for any matters specific to your customers (in conjunction with Project Manager).
Build & foster outstanding customer loyalty by finding opportunities to wow the client.
Enhance customer ties by defining opportunities and introducing additional products and services.
Understand and document customer business strategies, priorities, and goals.
Resolve customer issues and ensure their high levels of satisfaction through prompt responsiveness and focus on detail.

Project Oversight

Engage with production/operations for technical assistance, design, and tailored customer solutions.
Provide routine quality control oversight of the project as required, ensuring client expectations for budget management, creative services solutions and technical logistics coordination are being met and kept on schedule.

General

Remain current and educated on all new and emerging event technology products and solutions.
Develop and actively track a sales pipeline in CRM, listing sales activities and approximate timing for proposal submittals.
Establish and maintain close relationships with other Encore sales team members as well as with external partners.
Attend all designated individual and team calls, working all scheduled calls around these established times.

Job Qualifications

Technical College or University Degree preferred
7+ years of experience within the events industry and/or audio-visual fields is preferred
Proven ability to manage multiple projects at a time while paying strict attention to detail
Understanding of social media, digital marketing strategies, search optimization, and e-marketing
Valid driver’s license and access to a private vehicle
Estimated travel between 40% - 60%

Competencies

Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Demonstrates Self-Awareness
Drive Results
Ensures Accountability
See The Big Picture
Decision Quality
Manages Complexity
Value People
Collaborates

Salary Pay Range: $65,000.00 - $75,000.00 + Commission

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

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#LI-FA1

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Refine Your Search

client success manager jobs in burnaby, bc

Account Executive- Vancouver

Fleet & Commercial Account Manager

General Manager

Business Development Manager - Electronic Manufacturing Services

Regional Sales Executive

Chief Operating Officer (COO) - Insurance Industry

Managing Director

Assistant Manager

B2B Sales Executive

Account Manager

Account Manager

Account Manager

Operations Excellence Lead

Store Manager

Senior Manager, Marketing & Customer Engagement

Operations Administrator

Assistant Manager - Surrey

Sales - Custom Signage and Large Format Printing

Manager, Labour Relations

Office Manager/Accountant

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