Burnaby, Bc Customer experience analyst Jobs – 323 Openings This Week

Senior Business Analyst
T&T Supermarket —Richmond, BC
- $55,000–$75,000 a year
- Full-time
- Computer Science
- English
- Presentation skills
- Dental care
- Vision care
Quick apply
IT Service Desk Analyst
West Coast Reduction —Vancouver, BC
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Travel
Quick apply
9d
Intake Analyst
WorkSafeBC —Richmond, BC
- $35.36 an hour
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
4d
Customer Support Analyst
Binary Stream —Burnaby, BC
- $61,200–$73,400 a year
- Full-time
- Remote
- Computer Science
- Databases
- Administrative experience
- Dental care
- Flexible schedule
Quick apply
Helpdesk Support Analyst- 12 Month Contract
Compugen Inc —Surrey, BC
- $21–$28 an hour
- Weekends as needed
- Hybrid work
- Customer service
- Communication skills
7d
Senior Business Analyst
Eminence Organic Skin Care —Vancouver, BC
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- SQL
- Wellness program
- Tuition reimbursement
Quick apply
Developer - D365 CRM and Power Platform (contract)
Teck —British Columbia
- $1–$100 an hour
- Contract
- Hybrid work
- Azure
- Computer Science
- Customer service
Sr. Project Manager - Digital Transformation
Eminence Organic Skin Care —Vancouver, BC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Tuition reimbursement
Quick apply
Technical Estimator (Inside Sales Engineer) with Engineering degree
Precise Pipe —Richmond, BC
- $60,000–$90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
Merchandising Services Analyst (626)
Trail Appliances Ltd. —Richmond, BC
- $48,000–$51,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Organizational skills
Quick apply
Manager, Software Systems & Digital Solutions (NOC 20012)
Foreseeson Technology Inc. —Richmond, BC
- $150,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's
- Paid time off
946 EN - Principal Advisor, Segment & Product Analytics
Export Development Canada | Exportation et développement Canada —Vancouver, BC
- $112,006–$149,341 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Sales
- Relocation assistance
Quick apply
4d
Senior Financial Analyst, Operations Finance
Refresco —Surrey, BC
- $95,373–$118,771 a year
- Full-time
- Microsoft Excel
- ERP systems
- Master's degree
- Designated paid holidays
- Disability insurance
Quick apply
Software Developer (626)
Trail Appliances Ltd. —Richmond, BC
- Hybrid work
- Azure
- DevOps
- Analysis skills
Quick apply
Supply Chain Analyst (6-12 month contract) Neu
MTU Maintenance Canada Ltd. —Delta, BC
- $25–$35 an hour
- Full-time
- Bachelor's
- Communication skills
2d
Accounting Manager
Sunrise Markets Inc —Vancouver, BC
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
14d
IT Analyst
Sustainable Produce Urban Delivery Inc. —Burnaby, BC
- $65,000–$75,000 a year
- Weekends as needed
- Azure
- Windows
- Microsoft Office
- Store discount
- Disability insurance
Quick apply
Security and Compliance Lead
Emterra Group —Surrey, BC
- $125,000–$140,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Computer networking
- Dental care
- Tuition reimbursement
14d
Production Scheduler
GFR Pharma Ltd. —Coquitlam, BC
- $60,000–$70,000 a year
- Full-time
- ERP systems
- Organizational skills
- In-person
- Store discount
- Wellness program
Quick apply
3d
288 EN - Sr. Relationship Manager - British Columbia
Export Development Canada | Exportation et développement Canada —Vancouver, BC
- $96,557–$128,743 a year
- Full-time
- Hybrid work
- Sales
- Finance
- Master's degree
- Relocation assistance
Quick apply

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customer experience analyst jobs near burnaby, bc

Senior Business Analyst

T&T Supermarket -
Richmond, BC

Quick apply

Job details

Full-time
$55,000–$75,000 a year

Qualifications

Mandarin
Computer Science
Cantonese
English
Presentation skills
Bachelor's
Chinese
Business requirements
Business
Communication skills
Information Technology

Full job description

The Opportunity

Reporting to the IT Manager – Business Engagement, the Senior Business Analyst is responsible for the implementing of technology solutions to the business in a cost-effective way by determining the requirements of a project or user request, and communicating effectively with stakeholders, facilitators and business users to obtain their endorsement. The Senior Business Analyst will conduct/ steer system test and user acceptance test, support the implementation and to conduct post-implementation review.

You Will

To work with business users to understand their business problems and translate that knowledge into a technical solution
Document workflows and results of business analysis in the System Requirement Specification (SRS) and obtain sign-off from business users
Demonstrated fluency in business processes and process differentiation
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing process
Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and if applicable coordinate and execute the tests
Prepare training and user manual
Facilitate the implementation of new system / service through training sessions, demos, development of appropriate documentation, and on-site system operation support where necessary
Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement
Assist in the routine system audits that include data reliability and integrity check as well as security control adequacy review of major computer applications as assigned by IT management
Manage relationships and expectations with business users by developing a communication process to keep others up-to-date on project results
A Bachelor’s Degree in Computer Science, Information Technology, Business Analysis, or other related disciplines

You Should Have / Be

Possess 5 years or more experience in analyzing and documenting complex business processes, sound knowledge in business application system or related field, and experience in supermarket business operation is a definite advantage
Good presentation and communication skills; possess highly systematic & analytical problem-solving ability; ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures
Service oriented with good interpersonal and customer relations skills
Demonstrate initiative, flexibility and responsiveness in completing tasks
Certification, such as Business Analysis, Project Management or other designation relating to the application of IT in business operation/management is an asset
Must be fluent in spoken and written English
Knowledge in Chinese (Cantonese &/or Mandarin) is an asset

Benefits

Performance bonuses
Extended health/dental/vision care
Retirement benefit
Life/AD&D insurance
Paid vacation, sick, marriage, bereavement leaves
10% in-store staff purchase discount
Subsidized staff meal

Shift

5-day work week (Monday to Friday), 9:00am – 5:30pm (Actual working hours may vary slightly by department, depending on operational needs.)

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

Work Location: In person

Quick apply

Refine Your Search

customer experience analyst jobs in burnaby, bc

Senior Business Analyst

IT Service Desk Analyst

Intake Analyst

Customer Support Analyst

Helpdesk Support Analyst- 12 Month Contract

Senior Business Analyst

Developer - D365 CRM and Power Platform (contract)

Sr. Project Manager - Digital Transformation

Technical Estimator (Inside Sales Engineer) with Engineering degree

Merchandising Services Analyst (626)

Manager, Software Systems & Digital Solutions (NOC 20012)

946 EN - Principal Advisor, Segment & Product Analytics

Senior Financial Analyst, Operations Finance

Software Developer (626)

Supply Chain Analyst (6-12 month contract) Neu

Accounting Manager

IT Analyst

Security and Compliance Lead

Production Scheduler

288 EN - Sr. Relationship Manager - British Columbia

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