Calgary, Ab Patient services representative Jobs – 30 Openings This Week

Technical Commercial Representative
Galvanic Applied Sciences Inc. —Calgary, AB
- $75,000–$85,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
1d
Remote Outbound Sales Representative - Contract
NTT DATA Canada, Inc. —Calgary, AB
- $16.20–$19.35 an hour
- Weekends as needed
- Remote
- Sales
- English
- Communication skills
- Employee assistance program
Junior Pharmaceutical Sales Representative - Alberta
Inizio Engage —Calgary, AB
- $55,000–$63,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
5d
Remote Inbound Customer Service Representative
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Wellness Services Representative
Calgary Winter Club —Calgary, AB
- From $17 an hour
- Part-time
- CPR Certification
- Customer service
- Medical office experience
- Store discount
- Dental care
Quick apply
1d
Office & Patient Care Coordinator
Calgary Denture Clinic —Calgary, AB
- $17–$21 an hour
- Full-time
- Customer service
- Microsoft Office
- Databases
- Dental care
Quick apply
3d
Bilingual Customer Care Representative (Remote)
Vision Group —Calgary, AB
- $20 an hour
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
- Work from home
- Employee assistance program
2d
Remote Outbound Sales Representative - Contract
NTT Ltd —Calgary, AB
- $16.20 an hour
- Temporary
- Remote
- Sales
- English
- Communication skills
- Employee assistance program
Associate Sales Representative - Extremities - Calgary
Stryker —Calgary, AB
- $60,000–$70,000 a year
- Full-time
- Sales
- Marketing
- Bachelor's
Patient Relations, Senior Consultant
Primary Care Alberta —Calgary, AB
- $38.73–$66.42 an hour
- Full-time
- Nursing
- Master's degree
- Databases
14d
Customer Experience Representative
Excel Management Limited Partnership —Calgary, AB
- Weekends as needed
- Hybrid work
- CRM software
- Microsoft Excel
- Sales
Quick apply
12d
Supervisor, Reporting, Evaluation & Data Integration
1438690 Alberta Ltd o/a Mosaic Primary C —Calgary, AB
- $90,000–$119,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Management
- Computer Science
- Dental care
- Paid time off
Quick apply
Technical Support Representative - Pacific Time Zone
ContactMonkey —Calgary, AB
- $55,000–$65,000 a year
- Remote
- Microsoft Outlook
- Customer service
- AI
Sales Representative - Dental Lab
Astro Dental Art —Calgary, AB
- From $17 an hour
- Full-time
- Sales
- Laboratory experience
- English
- Disability insurance
- Dental care
Quick apply
6d
Clinical Implementation Consultant-Radiation Therapist
Siemens Healthineers —Calgary, AB
- $93,000–$132,500 a year
- Full-time
- Nursing
- Bachelor's
- Travel
- Designated paid holidays
- Paid time off
Studio Representative/Party Host
Crock a Doodle Calgary SW —Calgary, AB
- $15–$17 an hour
- Part-time
- Hospitality
- Customer service
- Working with children
- Store discount
Quick apply
2d
Platform Success Representative
WELL Health Technologies Corp —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- In-person
- AI
- Communication skills
Quick apply
Diagnostic Medical Sonographer (Ultrasound Technologist)
Mayfair Diagnostics —Calgary, AB
- $46.95–$63.02 an hour
- Overtime
- Time management
- Relocation assistance
- Paid sick leave
Quick apply
Registered Nurse Extended Stay .7
Canadian Surgery Solutions Ltd. —Calgary, AB
- $47.59–$62.73 an hour
- Day shift
- Nursing
- BLS Certification
- Acute care
Quick apply
10d
Registered Nurse Extended Stay .8
Canadian Surgery Solutions Ltd. —Calgary, AB
- $47.59–$62.73 an hour
- Night shift
- Nursing
- BLS Certification
- Acute care
Quick apply
10d

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Technical Commercial Representative

Galvanic Applied Sciences Inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$75,000–$85,000 a year
1 day ago

Qualifications

CRM software
Sales
Customer service
Writing skills
Engineering
Logistics
English
Microsoft Office
Inside sales
Bachelor's
Organizational skills
Chemistry
Office management
Electrical Engineering
Associate's degree
Communication skills
Order fulfillment
Time management

Full job description

Position Summary:

The Technical Commercial Representative serves as the central coordination point between customers, Sales, Application Specialists, Manufacturing, Supply Chain, and Logistics to ensure a seamless customer experience from quotation through order fulfillment.

This role is responsible for managing customer inquiries, Requests for Information (RFIs), and Requests for Quotation (RFQs), while collaborating with internal stakeholders to deliver accurate, timely, and commercially sound solutions that meet customer requirements.

The Technical Commercial Representative owns the quote-to-order process, including managing the incoming RFQ and RFQ processes, documenting the opportunities in the CRM system, processing order entry into the ERP system, securing all requirements for release to manufacture, initiating the handover to production of sales orders, and managing all communications and information exchange with customers throughout the order fulfilment process.

The position combines technical understanding, commercial acumen, project coordination, and customer relationship management, making it an ideal development role for future leadership opportunities.

Key performance measures include quote accuracy, quote turnaround time, order accuracy, and customer satisfaction.

Key Accountabilities:

Act as the customer's primary point of contact throughout order execution.
Promptly acknowledge all incoming instrument RFQ’s.
Promptly evaluate and triage all incoming RFQ’s with support from Regional Sales Managers and/or Application Specialists.
Coordinate Customer Meetings as required to discuss quotation requirements and scope of supply as required.
Prepare instrument quotations with support from the Regional Sales Managers and/or Application Specialists.
Ensure the quotations are accurate, complete, unambiguous, and structured to protect the company from commercial risk.
Become an advocate and expert user of the CRM system Zoho.
Process incoming Purchase Orders by acknowledging receipt of order and accurately entering the orders into the ERP system.
Ensure all pre-manufacturing financial and technical criteria are met.
Coordinate Sales Order Handoff Meetings to transfer order ownership to Manufacturing.
Maintain continuous communication with the customer as to the status of their orders during the order fulfillment stage.
Develop and Maintain the Sales Quotation SOP.
Participate in continuous improvement initiatives focused on customer experience, efficiency, and profitability.

Cross-Functional Relations

Accountable for the timely and accurate handover of all incoming orders to the Manufacturing team.
Dependent on Finance for the timely issuance and status reporting of order milestone payments and LC management.
Dependent on Manufacturing for the timely and accurate supply of “on the dock” timing of instrument orders.
Dependent on Supply Chain and Logistics for accurate and timely shipment of orders.
Dependent on Quality/Drafting for issuance of IFA Drawings
Dependent on Product Specialists for scope definition and verification.
Dependent on Regional Account Managers for account coordination and strategy.
Dependent on Supply Chain for cost and lead times of non-stock items.

Qualifications:

(education, certifications, experience):

5+ years of experience in a technical inside sales role.
Bachelor’s or Technical Degree (preferably in instrumentation, engineering, or chemistry)
Ability to lead business meetings.
Proficiency in office management software, including MS Office.
Excellent organizational and time management skills.
Excellent customer service acumen.
Experience with customer relationship management (CRM) software.
Good understanding of impact of customer’s commercial terms and conditions on commercial risk.
Strong technical writing and editing skills.
Strong attention to detail and problem-solving abilities.
Outstanding communication and interpersonal skills.
Ability to work independently and as part of a team.
Ability to manage many tasks and prioritize tasks effectively.
High level of integrity and professionalism.

Personal Attributes:

Role-Based Competencies

Excellent verbal and written communication skills.
Excellent email communication skills.
Customer Service acumen.
The ability to maintain calm under pressure.
Attention to detail.
Excellent time management skills.
Analytical thinking with the ability to grasp new concepts quickly.
Capable of working in a dynamic, fast-paced environment.
Capable of managing a variety of complex project tasks simultaneously.
Adaptable and professional approach.
Outgoing personality, entrepreneurial spirit, and passionate learner.

Culture Fit

Enjoys and appreciates collaborating with others.
Sees work as a process.
Embraces continuous improvement and has the discipline to allocate time to achieve it.
Patient and persistent.

We respect diversity and are proud to be an equal opportunity employer. We are committed to an inclusive environment for all employees and applicants.

Job Types: Permanent, Full-time

Pay: $75,000.00-$85,000.00 per year

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match

Flexible language requirement:

French not required

Application question(s):

How many years of effective customer relationship skills do you have?
Have you ever worked in a highly technical environment?
Have you worked in a manufacturing environment before?

Experience:

CRM software: 5 years (required)
Business writing: 5 years (required)
Technical Inside Sales: 5 years (required)
quote-to-order process: 5 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

patient services representative jobs in calgary, ab

Technical Commercial Representative

Remote Outbound Sales Representative - Contract

Junior Pharmaceutical Sales Representative - Alberta

Remote Inbound Customer Service Representative

Wellness Services Representative

Office & Patient Care Coordinator

Bilingual Customer Care Representative (Remote)

Remote Outbound Sales Representative - Contract

Associate Sales Representative - Extremities - Calgary

Patient Relations, Senior Consultant

Customer Experience Representative

Supervisor, Reporting, Evaluation & Data Integration

Technical Support Representative - Pacific Time Zone

Sales Representative - Dental Lab

Clinical Implementation Consultant-Radiation Therapist

Studio Representative/Party Host

Platform Success Representative

Diagnostic Medical Sonographer (Ultrasound Technologist)

Registered Nurse Extended Stay .7

Registered Nurse Extended Stay .8

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