Calgary Ab Customer experience manager Jobs – 660 Openings This Week

Regional Performance Manager - Western Canada
Confidential —Calgary, AB
- $95,000–$105,000 a year
- Full-time
- Sales
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
Territory Manager
Confidential —Calgary, AB
- From $90,000 a year
- Full-time
- Sales
- Travel
- Construction experience
Quick apply
Senior Marketing Strategist
POD Marketing Inc. —Calgary, AB
- $70,000–$100,000 a year
- Full-time
- Marketing
- Research
- Analysis skills
- Wellness program
- Dental care
Quick apply
Senior Marketing Strategist
POD Marketing Inc. —Calgary, AB
- $70,000–$100,000 a year
- Full-time
- Marketing
- Research
- Analysis skills
- Wellness program
- Dental care
Quick apply
General Manager, Passenger Transportation Services
Care Accessible Transportation —Calgary, AB
- $110,000–$150,000 a year
- Full-time
- Management
- PMP
- Business development
Quick apply
13d
Resident Manager
Mainstreet Equity Corp. —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
7d
Sales Manager for Construction Industry
RonOavtions Corp —Calgary, AB
- $36,000–$120,000 a year
- Weekends as needed
- Sales
- Customer service
- English
Quick apply
7h
Service Division Manager – Mechanical Services
Confidential —Calgary, AB
- $80,000–$120,000 a year
- Full-time
- Business development
- Project management
- Plumbing
- Disability insurance
- Dental care
Quick apply
13d
Sales Account Manager
ColdFront Ltd. —Calgary, AB
- Weekends as needed
- CRM software
- Microsoft Excel
- Sales
- Wellness program
- Dental care
Quick apply
Store Manager
Rogers Communications/ Imagine Wireless —Calgary, AB
- $30,000–$40,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Dental care
Quick apply
District Sales Manager
Savaria Corporation —Calgary, AB
- Engineering
- Analysis skills
- Bachelor's
- Dental care
Quick apply
Project Manager
NEXT Compression —Calgary, AB
- Full-time
- Engineering
- Project management
- Bachelor's
- Dental care
- Paid time off
Quick apply
Retail Manager
Lukes Drug Mart —Calgary, AB
- Weekends as needed
- Inventory management
- Customer service
- Math
- Store discount
- Dental care
Quick apply
Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- From $65,000 a year
- Full-time
- Presentation skills
- Bachelor's
- Computer networking
- Wellness program
- Disability insurance
Quick apply
Talent Acquisition Specialist
Convergint Technologies Ltd —Calgary, AB
- $70,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Designated paid holidays
- Dental care
Quick apply
Facility Manager – Self Storage
Otter Storage Management AB, Inc. —Calgary, AB
- $40,000–$45,000 a year
- Full-time
- Sales
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
5d
Area Sales Manager
Food Safety Alliance —Calgary, AB
- $75,000–$110,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Mileage reimbursement
- Dental care
Quick apply
Industrial Territory Manager
Michener Allen Auctioneering Ltd —Calgary, AB
- From $4,000 a month
- Full-time
- Sales
- Business development
- Presentation skills
- Disability insurance
- Dental care
Quick apply
5d
Regional Sales Manager (Alberta)
Evolve Consulting Co. —Calgary, AB
- $80,000–$90,000 a year
- Full-time
- Up to 50% travel
- Sales
- Salesforce
- Dental care
- Vision care
Quick apply
7d
Assistant General Manager
Holt Renfrew —Calgary, AB
- $138,800–$170,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Tuition reimbursement

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customer experience manager jobs near calgary ab

Regional Performance Manager - Western Canada

Confidential
Calgary, AB

Quick apply

Job details

Full-time
$95,000–$105,000 a year

Qualifications

Automotive repair
Operations management
Sales
Process improvement

Full job description

About the Role

The Regional Performance Manager (RPM) is responsible for driving operational excellence across a network of franchise locations in Western Canada. This role ensures that franchise partners meet performance goals, maintain brand standards, and optimize business processes. The RPM plays a key role in supporting insurance partner agreements, overseeing field teams, managing claims, facilitating training, and implementing cost reduction strategies to maximize profitability and service quality.

Key Responsibilities

Oversee and support franchisee performance to ensure operational, financial, and partnership objectives are met.
Lead, mentor, and develop a team of Field Conversion Specialists (FCS).
Conduct regular performance reviews and audits, creating improvement plans for franchise operations.
Manage training programs, claims processes, and efficiency initiatives.
Ensure compliance with brand standards, insurer requirements, and customer service expectations.
Oversee vendor and supply chain relationships to support regional operations.
Address escalated concerns from franchisees, insurance partners, and clients.
Track and analyze regional financial and operational performance.
Facilitate regional strategy sessions and lead performance improvement initiatives.

What You Bring

Experience & Expertise: 5–7 years of experience in business or operations management, preferably in the automotive or collision repair industry.
Leadership & Coaching: Proven ability to lead and retain high-performing teams.
Process Improvement: Strong background in sales growth, operational efficiency, and system implementation.
Industry Knowledge: Experience in both field and corporate-level operations is an asset.
Project & Logistics Management: Demonstrated success in managing projects and logistics/inventory processes.
Analytical & Problem-Solving Skills: Ability to evaluate performance data and implement effective strategies.
Communication & Relationship Building: Skilled at managing vendor partnerships, insurance relations, and franchisee support.
Flexibility & Travel: Willingness to travel regularly within Western Canada to support operations.
Results-Driven: A history of achieving and exceeding operational goals and performance metrics.

What We Offer

Competitive base salary: $95,000 – $105,000 + up to 30% annual bonus.
Entrepreneurial environment where initiative and ownership are encouraged.
Collaborative, growth-focused culture with opportunities to make a measurable impact.
Comprehensive benefits package, including health, dental, and vision coverage.
Paid vacation and personal days to recharge.
Remote-first work culture with flexibility to balance travel and home office.

Equal Opportunity Statement

Simplicity Car Care is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.

Job Type: Full-time

Pay: $95,000.00-$105,000.00 per year

Benefits:

Dental care
Paid time off
Vision care
Work from home

Application question(s):

Please describe your experience in operations or business management, including the number of years and the industries you’ve worked in.
Tell us about a time you led and developed a team across multiple locations. What was your approach and what results did you achieve?
This role requires regular travel within Western Canada. Are you able to commit to this, and what percentage of travel are you comfortable with?
Give an example of an operational improvement you implemented (such as cost reduction, process efficiency, or sales growth). What impact did it have?
Are you located in Western, Canada?
When are you available to start?
Do you have hands-on experience working in an autobody collision centre or in automotive body repair? Please describe your relevant experience, including years worked and where.

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in calgary ab

Regional Performance Manager - Western Canada

Territory Manager

Senior Marketing Strategist

Senior Marketing Strategist

General Manager, Passenger Transportation Services

Resident Manager

Sales Manager for Construction Industry

Service Division Manager – Mechanical Services

Sales Account Manager

Store Manager

District Sales Manager

Project Manager

Retail Manager

Customer Success & Operations Lead

Talent Acquisition Specialist

Facility Manager – Self Storage

Area Sales Manager

Industrial Territory Manager

Regional Sales Manager (Alberta)

Assistant General Manager

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