Delta, Bc Commerce manager Jobs – 208 Openings This Week

Customer Support Manager
Confidential —Richmond, BC
- $60,000–$80,000 a year
- Full-time
- Engineering
- Analysis skills
- Communication skills
Quick apply
1d
Key Account Manager
St. Jean's Cannery Ltd —Delta, BC
- $75,000–$85,000 a year
- Full-time
- Sales
- Marketing
- Analysis skills
- Dental care
- Vision care
Quick apply
5d
Project Manager (Automation Installations)
Pacific Conveyors —Delta, BC
- $90,000–$130,000 a year
- Full-time
- Microsoft Excel
- PMP
- Engineering
- Profit sharing
- Dental care
Quick apply
Retail Merchant
DUER —Vancouver, BC
- $75,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Analysis skills
- Store discount
- Dental care
Quick apply
Senior Bookkeeper / Bookkeeping Manager / Personal Tax Preparer
Stage One Accounting (1999) Inc. —Burnaby, BC
- $90,000–$110,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
Quick apply
Key Account Manager
St. Jean's Cannery Ltd —Surrey, BC
- $75,000–$85,000 a year
- Full-time
- Sales
- Marketing
- Analysis skills
- Dental care
- Vision care
Quick apply
5d
Merchandising Services Analyst (626)
Trail Appliances Ltd. —Richmond, BC
- $48,000–$51,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Organizational skills
Quick apply
Key Account Manager
St. Jean's Cannery Ltd —Richmond, BC
- $75,000–$85,000 a year
- Full-time
- Sales
- Marketing
- Analysis skills
- Dental care
- Vision care
Quick apply
5d
International Trade Representative / Executive Assistant
Tri-Proto International Capital & Trade —Vancouver, BC
- $18–$25 an hour
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Key Account Manager
St. Jean's Cannery Ltd —Vancouver, BC
- $75,000–$85,000 a year
- Full-time
- Sales
- Marketing
- Analysis skills
- Dental care
- Vision care
Quick apply
5d
Product Owner (626)
Trail Appliances Ltd. —Richmond, BC
- Hybrid work
- Agile
- Communication skills
Quick apply
Manager, Real Estate Finance
Beedie —Burnaby, BC
- $110,000–$130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
11h
Salesforce Commerce Cloud Developer
Eminence Organic Skin Care —Vancouver, BC
- Full-time
- Hybrid work
- Azure
- Computer Science
- Salesforce
- Wellness program
- Tuition reimbursement
Quick apply
2d
Retail District Manager - BC
Canna Cabana —Vancouver, BC
- $80,000–$90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sommelier - Riley's Fish & Steak
GLOWBAL RESTAURANT GROUP —Vancouver, BC
- $65,000 a year
- Full-time
- Serving
- Bar
- Customer service
- Dental care
- Vision care
Quick apply
Senior Innovation Lead - Financial Product Innovation - 986 EN
Export Development Canada | Exportation et développement Canada —Vancouver, BC
- $112,006–$149,341 a year
- Hybrid work
- Bilingual
- Marketing
- English
- Relocation assistance
Quick apply
9d
Chief Development Officer (CDO) – NOC 00012
Wafr Technologies Ltd. —Vancouver, BC
- $160,000 a year
- Management
- Computer Science
- PMP
Quick apply
Category Manager
Best Buy Canada —Vancouver, BC
- $80,000–$85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Wellness program
Purchasing Assistant Manager - Korean Speaking
JKWG GOLF —Coquitlam, BC
- $45,000–$55,000 a year
- Full-time
- Microsoft Excel
- Merchandising
- Bachelor's
Quick apply
5d
Retail Shift Leader
Canna Cabana —Vancouver, BC
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
13d

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commerce manager jobs near delta, bc

Customer Support Manager

Confidential
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$60,000–$80,000 a year
1 day ago

Qualifications

Engineering
Analysis skills
Customer support
Communication skills
Mechanical knowledge

Full job description

As the Customer Support Manager, you will lead our global technical support operations, ensuring a seamless customer experience through operational excellence, efficient systems management, and strong leadership. You will be responsible for managing and developing a distributed support team spanning multiple regions and time zones.

This position combines hands-on operational oversight with strategic ownership of the systems, processes, and metrics that underpin the department — including our CRM/service platform and core e-commerce, ERP, and shipping systems. You will have full accountability for team performance, customer satisfaction, and continuous process improvement, while collaborating closely with Sales, Operations, and R&D to maintain a reputation for technical excellence and responsive customer support.

You will report directly to a senior sales leader and will play a critical leadership role in shaping how the company delivers post-sales technical service and customer support at scale.

Key ResponsibilitiesTeam Leadership & Management

Lead, mentor, and support a distributed support team spanning multiple regions

Set clear expectations and performance standards to drive accountability and consistency

Maintain coverage and operational continuity across time zones

Support hiring, onboarding, and training for new team members to ensure consistent knowledge, service, and technical competency

Create a positive, high-performing culture that encourages collaboration, learning, and ownership

Operational Oversight

Oversee day-to-day support operations across e-commerce, ERP, and shipping platforms

Ensure proper handling of RMAs, refunds, chargeback disputes, and order accuracy in coordination with Accounting and Operations

Monitor and continuously improve core service metrics, including response times, resolution times, and customer satisfaction

Coordinate Product Issue Analyses (PIAs) with R&D based on customer feedback and returns

Systems & Process Ownership

Serve as the primary owner of the company’s CRM/service platform, including ticketing, live chat, and reporting dashboards

Develop, refine, and document support processes, escalation protocols, and reporting tools to ensure transparency and efficiency

Identify system inefficiencies and lead improvement projects in collaboration with internal teams

Leverage data insights to inform strategic recommendations for performance, staffing, and process optimization

Cross-Functional Collaboration

Partner with Sales, Operations, Marketing, and R&D to align service practices with company goals

Communicate technical insights and customer feedback to drive product and process improvements

Represent the Support & Engineering team in departmental meetings and strategic discussions

Required Skills and Experience

Diploma or degree in Electronics, Mechanical, or Mechatronics Engineering is an asset

Minimum 3–5 years of experience managing a customer support or technical service team

Proven ability to lead and motivate teams across multiple regions and time zones

Demonstrated success in owning and improving support processes within CRM/service tools

Familiarity with e-commerce marketplaces, storefront platforms, and ERP systems is an asset but not required

Strong organizational and analytical skills, with a data-driven approach to performance management

Exceptional written and verbal communication skills

Solid technical or mechanical aptitude is an asset, but not required

Familiarity with AI and ability to implement tasks and automations

Who You Are and What You Bring to the Table

You are a decisive, process-oriented leader who thrives on accountability and structure. You balance tactical awareness with strategic vision — capable of managing daily operations while constantly seeking ways to improve systems, workflows, and outcomes.

You are hands-on when needed, but you empower your team to perform independently. You take ownership of your department and act as the point person for performance, metrics, and results — ensuring leadership can trust that the Support & Engineering team runs smoothly and efficiently.

You communicate clearly, build trust across departments, and understand that great customer experiences come from well-designed processes and well-supported people.

What We Offer

Work with an established market leader with high year-over-year growth and a collaborative culture

Competitive compensation structure with performance-based incentives

The ability to directly influence departmental success, drive change, and make a measurable impact

A supportive environment where your leadership, ideas, and ownership are valued and visible

Pay: $60,000.00-$80,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

commerce manager jobs in delta, bc

Customer Support Manager

Key Account Manager

Project Manager (Automation Installations)

Retail Merchant

Senior Bookkeeper / Bookkeeping Manager / Personal Tax Preparer

Key Account Manager

Merchandising Services Analyst (626)

Key Account Manager

International Trade Representative / Executive Assistant

Key Account Manager

Product Owner (626)

Manager, Real Estate Finance

Salesforce Commerce Cloud Developer

Retail District Manager - BC

Sommelier - Riley's Fish & Steak

Senior Innovation Lead - Financial Product Innovation - 986 EN

Chief Development Officer (CDO) – NOC 00012

Category Manager

Purchasing Assistant Manager - Korean Speaking

Retail Shift Leader

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