East York, On Staples canada Jobs – 7 Openings This Week

Service Ontario - Customer Support Specialist
Staples —East York, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- Customer service
- Dental care
Manager, Customer Operations & Data Services
Staples —Richmond Hill, ON
- $77,500–$96,850 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
4d
Service Ontario - Bilingual Customer Support Specialist (Part time)
Staples —Scarborough, ON
- $18.20–$20.15 an hour
- Part-time
- Bilingual
- Microsoft Access
- Customer service
- Dental care
3d
Gestionnaire, Opérations clients et services de données
Staples —Richmond Hill, ON
- $77,500–$96,850 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
3d

More jobs to discover

Find similar jobs that you might be interested in.

Transportation and Fleet Manager
Confidential —Concord, ON
3+ years of leadership experience: people management and talent development, including training, coaching/mentoring and team building.
$120,000–$160,000 a year
Quick apply
Senior Dental Treatment Coordinator/Team Lead
Confidential —Toronto, ON
You will play a key part in supporting the day-to-day flow of the practice while helping families understand and move forward confidently with treatment.
$28.00–$36.57 an hour
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Manager, Customer Operations & Data Services
Staples —Richmond Hill, ON
People leadership experience, including coaching, performance management, and team development. Lead regular team meetings, one-on-ones, coaching sessions, and…
$77,500–$96,850 a year
4d
Service Ontario - Customer Support Specialist
Staples —East York, ON
Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the…
$18.20–$20.15 an hour

Show more jobs in cities nearby

I want to receive the latest job alerts for staples canada in east york, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

staples canada jobs near east york, on

Customer Service Representative jobs in East York, ON

Bilingual Customer Service Associate jobs in Scarborough, ON

Customer Service Representative jobs in Richmond Hill, ON

Chargé De Clientèle jobs in Ville De Québec, QC

Chargé De Clientèle jobs in Montréal, QC

Aide De Service jobs in Joliette, QC

Customer Service Representative jobs in British Columbia

Customer Service Representative jobs in Winnipeg, MB

Food Service Worker jobs in Saskatoon, SK

Customer Service Representative jobs in Angus, ON

Translation Service jobs in Edmonton, AB

Customer Service Representative jobs in Comox, BC

Telus Sales Representative jobs in Surrey, BC

Bilingual Customer Service Associate jobs in Richmond Hill, ON

Passenger Service jobs in Toronto Pearson International Airport, ON

Bilingual Customer Service Associate jobs in Remote

Bottle Service jobs in Ontario

Sales Associate jobs in Hamilton, ON

Bilingual Customer Service Associate jobs in Baie D'urfe, QC

Bilingual Customer Service Associate jobs in Laval, QC

Service Ontario - Customer Support Specialist

Staples -
East York, ON

Apply Now

Job details

Part-time
$18.20–$20.15 an hour

Qualifications

Bilingual
French
Computer operation
Microsoft Access
Customer service
English
Microsoft Office
Driving Licence

Full job description

Some of what you will do:

Staples’ strategic partnership with ServiceOntario brings the convenience of essential government services to our store locations. This collaboration streamlines and enhances our customer experience by providing a range of ServiceOntario services. Customers can access a variety of government-related transactions and documents, from driver's license renewals to health card applications, all within the familiar environment of their local Staples store. The Customer Support Specialist is directly employed by Staples Canada, while working with Service Ontario systems and processes.
In the role as the Customer Support Specialist, you will act as a primary services specialist, providing our customers with total services solutions. By being curious and detailed-oriented, you will solve problems, answer questions and ensure all needs of the customer is met, including anticipating their needs based on the services provided. You can handle escalated customer interactions with professionalism and tact.

Specifically, you will:

Provide knowledgeable, consistent, and respectful service to all customers.
Clearly communicate service details, fees, and eligibility, and de-escalate concerns with empathy, involving leadership when needed.
Refer and warm-transfer customers to other departments or stakeholders and promote store-wide offerings.
Maintain brand standards and perform merchandising tasks in the ServiceOntario lobby and offer promotional coupons when applicable.
Complete Ground Control activities to ensure lobby readiness and customer satisfaction.
Share knowledge and support team members through peer learning and training of new associates.
Participate in store huddles, meetings, and complete all required training (including ServiceOntario modules).
Adhere to all health & safety, asset protection, privacy, and policy protocols.

Some of what you need:

1-2 years of prior customer service experience is required.
Ability to communicate with customers effectively using a variety of mediums.
Ability to plan, organize and prioritize to effectively serve our customers in a fast-paced environment.
Ability to work effectively with ongoing distractions is necessary.
Attention to detail to ensure data and transaction accuracy.
Proficiency with software such as Microsoft Office, database programs and the Internet to access and retrieve information, to prepare correspondence and reports and to conduct research.

Additional information:

Backcheck will be required.
Based on the nature of the contracts and signing authority of this role, it is required to be a minimum of 18 years of age at the time of hire.
This position is based in our retail store environment and includes working a variety of shifts including evenings and Saturdays.

Some of what you will get:

Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs

#WorkLearnGrow1

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

Apply Now

Refine Your Search

staples canada jobs in east york, on

Service Ontario - Customer Support Specialist

Manager, Customer Operations & Data Services

Service Ontario - Bilingual Customer Support Specialist (Part time)

Gestionnaire, Opérations clients et services de données

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for staples canada in east york, on

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected