Kitchener, On Customer operations program manager Jobs – 457 Openings This Week

Inside Sales Representative
Latem Industries —Cambridge, ON
- From $60,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
Sales Manager
Stockie Chrysler —Waterloo, ON
- $120,000–$180,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Store discount
- Dental care
Quick apply
12h
Manager, Corporate Services
Agricorp —Guelph, ON
- $107,075–$125,970 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Manager, Participant Recruitment
Nutrasource —Guelph, ON
- $55,000–$70,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick apply
Automotive Service Technician /Assistant Manager
Brock Road Garage —Guelph, ON
- From $32 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- In-person
- Dental care
- Employee assistance program
Quick apply
Branch Manager
Conduxit —Guelph, ON
- $75,000–$85,000 a year
- Full-time
- Management
- Sales
- Business development
- Store discount
- Profit sharing
Quick apply
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Maintenance Millwright (443A)
Septodont —Cambridge, ON
- Weekends only
- Schematics
- Microsoft Office
- Communication skills
- Employee assistance program
Field Service Technician - Millwright
Elrus Aggregate Systems —Cambridge, ON
- $25–$40 an hour
- Full-time
- Mechanic experience
- English
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Full-Time Pharmacy Manager
Whole Health Pharmacy —Kitchener, ON
- $110,000 a year
- Full-time
- Medication administration
- Doctoral degree
- Team management
- Profit sharing
- Dental care
Quick apply
Manager, Finance (Operations)
Agricorp —Guelph, ON
- $107,075–$125,970 a year
- Research
- Microsoft Office
- Bachelor's
- Dental care
9d
Service Manager
Forbes GM —Waterloo, ON
- $80,000–$140,000 a year
- Full-time
- High school diploma or GED
- Business
- Leadership
- Dental care
Quick apply
Service Lead-Foreman
Premier Equipment —Ayr, ON
- $32.83–$42.81 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- No university degree
- Profit sharing
- Dental care
Plant Manager
Confidential —Cambridge, ON
- From $110,000 a year
- Full-time
- Management
- ERP systems
- English
- Profit sharing
- Disability insurance
Quick apply
14d
Bottega Visibility Manager (Ontario OR Quebec)
Select Wines —Ontario
- $70,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Payroll Manager
Vertical Staffing Resources —Waterloo, ON
- $80,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business
- Accounting
- Dental care
- Employee assistance program
Quick apply
Shop Manager
Switzer-CARTY Transportation —Guelph, ON
- $88,000–$93,000 a year
- Full-time
- Maintenance
- Organizational skills
- Computer skills
- Disability insurance
- Dental care
Quick apply
10d
Track & Infrastructure Manager - Keolis Grand River
Keolis Canada —Waterloo, ON
- Weekends as needed
- PMP
- Engineering
- Maintenance
Quick apply
Assistant Manager
Access Storage —Kitchener, ON
- $18 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
Quick apply
14d
Accounts Receivable Administrator
Woodhouse Group Inc. —Kitchener, ON
- $48,000–$55,000 a year
- Full-time
- Microsoft Office
- Data entry
- In-person
- Dental care
- Paid time off
Quick apply
8d

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customer operations program manager jobs near kitchener, on

Inside Sales Representative

Latem Industries -
Cambridge, ON

Quick apply

Job details

Permanent | Full-time
From $60,000 a year

Qualifications

CRM software
Pricing
Microsoft Excel
Sales
ERP systems
Inside sales
Organizational skills
Account management
Communication skills
Mechanical knowledge

Full job description

Latem industries is a manufacturing facility located on Struck Court in Cambridge Ontario. We are a leader in mass metal finishing and industrial coatings. If you are looking for a great company that offers company paid benefits at 1 month (must have OHIP to qualify for benefits), 3 paid sick days a year, uniforms, safety shoes, a bonus program, a healthy living spending account, and even a Coin Reward Program, then look no more.

We have one position available for an Inside Sales Representative on the day shift. THE APPLICANT MUST BE AVAILABLE TO WORK 6:30am-3pm MONDAY TO FRIDAY. References will be verified thru your past manager or supervisor.

Position Overview

Latem Industries is seeking a highly motivated, detail-oriented Inside Sales Representative to join our team in Cambridge.

In this role, you will serve as the primary internal point of contact for new and existing customers. You will bridge the gap between our customers' production needs and our operations team, managing the quoting process, analyzing part specifications, and driving revenue growth through proactive account management. The ideal candidate possesses a mix of sharp communication skills, strong understanding of lead campaigns and online presence and a strong mechanical aptitude to comprehend complex industrial finishing processes.

Key Responsibilities

1. Estimating, Quoting & RFQs

· Manage the end-to-end Request for Quote (RFQ) process for diverse finishing services (e.g., e-coating, powder coating, shot blasting, tumbling, and ultrasonic cleaning).

· Analyze customer blueprints, part drawings, and technical specifications to determine surface area, masking requirements, and processing complexity.

· Collaborate closely with operations, chemistry, and plant management to calculate accurate processing times, material usage (e.g., paint, chemistry, media), and labor costs.

· Utilize internal pricing models and software to generate and deliver highly competitive, accurate, and profitable quotes to customers.

2. Account Management & Customer Solutions

· Act as the main point of contact for incoming sales inquiries via phone, lead generating, email, and walk-ins, providing exceptional technical customer service.

· Qualify inbound leads by identifying the customer's specific finishing challenges (e.g., rust removal, corrosion resistance, paint adhesion, deburring) and recommending the appropriate Latem service.

· Follow up cross-functionally on submitted quotes to secure orders, overcome objections, and understand market pricing trends.

· Proactively reach out to new, dormant or low-volume customers to uncover new volume or shifting production needs.

3. Sales Operations & Production Liaison

· Coordinate with the logistics and production teams to ensure customer delivery timelines, packaging requirements, and quality expectations (e.g., automotive or heavy equipment standards) are met.

· Document all sales activities, generate funnels, communication notes, and customer data accurately within the company CRM/ERP system.

· Assist in troubleshooting customer quality or delivery issues alongside the Quality Assurance department, ensuring swift resolution and excellent relationship retention.

Qualifications & Experience

· Experience: 2–5 years of inside sales, estimating, or customer account management experience in a manufacturing, industrial, or automotive tier-supplier environment. Experience specifically within the metal finishing, heat treating, plating, or coatings industry is highly preferred.

· Technical Aptitude: Ability to read and interpret basic technical drawings, blueprints, and engineering specifications. Familiarity with metal types (steel, aluminum, cast iron) and finishing concepts is a massive asset.

· Communication: Strong verbal and written communication skills. You must be comfortable explaining technical processes, negotiating pricing, and handling challenging customer timelines over the phone.

· Software Skills: Proficiency with ERP/CRM systems and advanced proficiency in Microsoft Excel (for pricing sheets and data tracking).

· Attributes: High organizational skills with the ability to manage 20+ active quoting files simultaneously without losing attention to detail.

The salary is $50,000/year, plus a commission of 2% of any new growth of the gross sales that you acquire. (Does not include recurring sales, acquisition sales, equipment sales or plastico sales) The commission period will be October 1st to September 30th, on an annual basis. The commission will be calculated current year over the previous year and will be paid out annually (with the corresponding vacation pay) on the second pay in October each year.

Latem Industries also offers company paid benefits (dental, prescriptions, vision, massage, mental health etc), a generous uniform allowance, a safety shoe allowance, 3 paid sick days a year, an Employee Reward Program and even a Healthy Living Spending Allowance to support your physical and mental health. We also have other appreciation events like employee lunches every 3 months, monthly draws to win a paid day off, $25 for your birthday and lots more!

We appreciate the interest of all applicants, but will only interview candidates whose skills, experience and qualifications best meet the requirements of the position.

We are committed to equity in employment and equitable hiring practices. We will make reasonable accommodation (must be requested), based on any of the human rights protected grounds, to support candidates to participate in the hiring process. This job ad is available in alternate formats upon request.

To apply: Please apply thru this ad.

Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

customer operations program manager jobs in kitchener, on

Inside Sales Representative

Sales Manager

Manager, Corporate Services

Manager, Participant Recruitment

Automotive Service Technician /Assistant Manager

Branch Manager

Director of Patient Care, Fort Albany, ON

Maintenance Millwright (443A)

Field Service Technician - Millwright

Full-Time Pharmacy Manager

Manager, Finance (Operations)

Service Manager

Service Lead-Foreman

Plant Manager

Bottega Visibility Manager (Ontario OR Quebec)

Payroll Manager

Shop Manager

Track & Infrastructure Manager - Keolis Grand River

Assistant Manager

Accounts Receivable Administrator

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