Laval, Qc Business process owner Jobs – 418 Openings This Week

Last Mile Logistics Manager
Centre Canadien D’électroménagers Inc. —Laval, QC
- $70,000–$80,000 a year
- Full-time
- Bilingual
- Management
- English
Quick apply
8d
Avionics Integrator Engineer (Hybrid: Montreal, Quebec)
Capgemini —Montréal, QC
- $62,874–$165,758 a year
- Engineering
- Bachelor's
- Disability insurance
- Dental care
Credit Adjudicator
Fairstone —Montréal, QC
- Full-time
- Bilingual
- Microsoft Outlook
- English
Credit Adjudicator
Fairstone —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- English
- Dental care
Funding Verifier (Auto)
Fairstone —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Outlook
- English
- Dental care
Senior Expert, Information and Technology Business Partner- Engineering
Canadian National Railway —Montréal, QC
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
Expert Product Owner
Canadian National Railway —Montréal-Est, QC
- Computer Science
- DevOps
- Analysis skills
Actuarial Manager, Underwriting Analytics
TD Bank —Montréal, QC
- $140,000–$165,000 a year
- Full-time
- Bilingual
- English
- Analysis skills
- Paid time off
Senior Innovation Lead - Financial Product Innovation - 986 EN
Export Development Canada | Exportation et développement Canada —Montréal, QC
- $112,006–$149,341 a year
- Hybrid work
- Bilingual
- Marketing
- English
- Relocation assistance
Quick apply
5d
Expert Product Management
Canadian National Railway —Montréal-Est, QC
- Computer Science
- Analysis skills
- Bachelor's
Senior Cloud / AI Developer – Train Control , OT
Canadian National Railway —Montréal-Est, QC
- Azure
- Computer Science
- DevOps
Inside Sales Agent
Cardium —Montréal, QC
- $18–$24 an hour
- Full-time
- English
- Communication skills
Quick apply
1d
Retail Business Analyst Consultant
CGI —Montréal, QC
- $80,000–$115,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
1d
Business Analyst & Support Applicatif – Taux Linéaire (Post-Trade)
CGI —Montréal, QC
- $50,000–$100,000 a year
- Full-time
- Engineering
- Finance
- Master's degree
Quick apply
Technical Business Analyst
Cyient —Montréal, QC
- $140,000–$150,000 a year
- Nights as needed
- Bilingual
- Azure
- DevOps
- Dental care
- Vision care
Quick apply
5d
Learning Manager- Leadership Institute
CGI —Montréal, QC
- $105,000–$155,000 a year
- Full-time
- Bilingual
- English
- Project management
Quick apply
9d
Implementation Consultant (Existing Clients)
CGI —Montréal, QC
- $60,000–$100,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
8h
Coordinator , Workforce Management (Intraday)
CGI —Montréal, QC
- $50,000–$100,000 a year
- Overtime
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Profit sharing
- Wellness program
Quick apply
Human Resources Business Partner
CGI —Montréal, QC
- $90,000–$140,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
Quick apply
Senior QA Load and Performance Testing
CGI —Montréal, QC
- $60,000–$115,000 a year
- Full-time
- DevOps
- English
- Java
Quick apply

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Last Mile Logistics Manager

Centre Canadien D’électroménagers Inc. -
Laval, QC

Quick apply

Job details

Permanent | Full-time
$70,000–$80,000 a year
8 days ago

Qualifications

Bilingual
French
Class 5 Licence
Management
Logistics
English
Master's degree
Supervising experience
Bachelor's
Organizational skills
Class G Licence
Communication skills
Driving Licence
Time management

Full job description

Job description:

Visit our company page to learn why you need to work for us: ca.indeed.com/cmp/Canadian-Appliance-Source/about

At Canadian Appliance Source, we are driven by our core values of Respect, Responsibility, Innovation, and a strong Commitment to Customer Satisfaction. We pride ourselves on providing exceptional service and the best appliance solutions to homeowners across Canada. Proudly owned and operated in Canada since 2008, we are looking for enthusiastic and motivated individuals to join our growing team. If you are ready to work in a supportive, fast-paced environment where you can make an impact, this role may be for you.

The Site Manager is responsible for overseeing the day-to-day operations the Laval and Quebec City regions, providing leadership to logistics coordinators, office staff, and two-person delivery teams. This role is accountable for ensuring the safe, efficient, and timely delivery of major home appliances while maintaining high standards of customer service and operational performance.

Key responsibilities include leading and developing staff, managing schedules and work assignments, monitoring operational performance through reporting and analytics, overseeing project initiatives, and driving broker recruitment, retention, and performance. The Site Manager is responsible for ensuring operational compliance, productivity, and service excellence across the region. The primary service area is the Greater Toronto Area.

What You’ll Be Doing! Your day-to-day will involve…

Key Responsibilities

Lead the day-to-day operations of the site, ensuring safe, efficient, and customer-focused last-mile delivery performance.
Monitor and drive key performance indicators (KPIs), including Quality of Service (QOS), On-Time Delivery, First-Time Completion, and other operational metrics.
Recruit, onboard, develop, and manage independent contractor delivery teams (owner-operators) to meet operational and service requirements.
Supervise and support a team of 1–2 office staff and up to 15 owner-operators performing last-mile appliance deliveries.
Oversee daily office operations, ensuring compliance with company Standard Operating Procedures (SOPs), Statements of Work (SOWs), and operational policies.
Ensure the Transportation Management System (TMS) is maintained with accurate and timely updates to support dispatching, reporting, and customer communication.
Review daily delivery schedules and assign routes to delivery partners based on performance, capacity, service levels, and operational requirements.
Coordinate routing activities with team members across multiple locations to optimize efficiency and customer service.
Build strong working relationships with owner-operators through regular coaching, performance discussions, and retention initiatives.
Investigate operational issues, customer concerns, and service failures to ensure accurate information is communicated and appropriate corrective action is taken.
Partner with the Warehouse team to ensure delivery schedules, load-out timelines, and operational priorities are met.
Conduct daily load-out meetings and face-to-face check-ins with brokers and delivery teams to review expectations, address issues, and ensure readiness for the day's deliveries.
Complete end-of-day reconciliation and closing procedures, ensuring all deliveries, documentation, and system updates are finalized accurately.
Develop and execute operational plans to support peak delivery periods, including seasonal volume increases such as July and November.
Collaborate with the Claims and Conformance teams to ensure all delivery partners meet compliance, documentation, training, and safety requirements.
Conduct quarterly road audits and equipment/tool audits to verify compliance with company standards, safety expectations, and service quality.
Identify opportunities to improve operational processes, support the implementation of new company systems and initiatives, and promote continuous improvement across the site.
Prepare and review daily, weekly, and monthly operational reports to monitor performance, identify trends, and support decision-making.
Communicate effectively with internal departments, delivery partners, and leadership to ensure alignment on operational priorities and service expectations.

What we are looking for:

Qualifications & Skills

3–5 years of experience in last-mile logistics, transportation, or distribution operations (preferred).
Previous experience leading or supervising operational teams in a fast-paced environment.
Proven ability to manage multiple priorities, projects, and competing deadlines with minimal supervision.
Excellent written and verbal communication skills, with the ability to build effective working relationships across all levels of the organization.
Strong leadership, coaching, and people management skills.
Highly organized with strong attention to detail and effective time management skills.
Demonstrated analytical and problem-solving abilities, with sound decision-making skills.
Proficient with cloud-based business applications, including Google Workspace, Transportation Management Systems (TMS), and other operational software. (this is a fully digital environment)
Valid Class G driver's licence with access to a reliable personal vehicle.
Fluency in both English and French (spoken and written) is required.

Pay: $70,000.00-$80,000.00 per year

Language:

French (required)

Work Location: In person

Quick apply

Refine Your Search

business process owner jobs in laval, qc

Last Mile Logistics Manager

Avionics Integrator Engineer (Hybrid: Montreal, Quebec)

Credit Adjudicator

Credit Adjudicator

Funding Verifier (Auto)

Senior Expert, Information and Technology Business Partner- Engineering

Expert Product Owner

Actuarial Manager, Underwriting Analytics

Senior Innovation Lead - Financial Product Innovation - 986 EN

Expert Product Management

Senior Cloud / AI Developer – Train Control , OT

Inside Sales Agent

Retail Business Analyst Consultant

Business Analyst & Support Applicatif – Taux Linéaire (Post-Trade)

Technical Business Analyst

Learning Manager- Leadership Institute

Implementation Consultant (Existing Clients)

Coordinator , Workforce Management (Intraday)

Human Resources Business Partner

Senior QA Load and Performance Testing

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