Milton, On Ads expert Jobs – 12 Openings This Week

Bilingual Customer Experience - Lead
Performance Fluid Experts Group —Milton, ON
- $57,120–$85,600 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Salesforce
- Designated paid holidays
- Dental care
Quick apply
Bilingual Customer Experience - Lead
Performance Fluid Experts Group —Milton, ON
- $57,120–$85,600 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Salesforce
- Designated paid holidays
- Tuition reimbursement
Quick apply
Continuous Improvement Manager
Performance Fluid Experts Group —Milton, ON
- $80,000–$110,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Designated paid holidays
- Dental care
Quick apply
Digital Marketing Specialist
Direct Response Media Group Inc —Oakville, ON
- $56,500–$70,000 a year
- Microsoft Excel
- Marketing
- Organizational skills
Quick apply
Expert Enterprise Cybersecurity
Regional Municipality of Peel —Brampton, ON
- $147,496–$184,370 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
- Dental care
- Tuition reimbursement
Inmate Records Manager
Ministry of the Solicitor General —Milton, ON
- $66,904–$92,589 a year
- Bilingual
- Management
- English
8h
Marketing Account Manager
Ingram Micro —Mississauga, ON
- $70,000–$80,000 a year
- Full-time
- Marketing
- Project management
- Business
- Disability insurance
- Dental care
Sr. Analyst, Digital Marketing
Trillium Health Partners —Mississauga, ON
- $66,820–$77,957 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Data analysis skills
Brand & Growth Marketing Manager
Port 443 —Burlington, ON
- $90,000 a year
- Full-time
- Marketing
Marketing Lead
Metro Compactor Service —Brampton, ON
- $70,000–$80,000 a year
- Monday to Friday
- Writing skills
- Presentation skills
- Organizational skills
- Paid time off

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Bilingual Customer Experience - Lead
Performance Fluid Experts Group —Milton, ON
Tuition assistance program – support for continued education and professional development. Data & Insights — Conduct contact driver analysis, identify trends,…
$57,120–$85,600 a year
Quick apply
Bilingual Customer Experience - Lead
Recochem inc. —Milton, ON
Tuition assistance program – support for continued education and professional development. Data & Insights — Conduct contact driver analysis, identify trends,…
$57,120–$85,600 a year
Quick apply

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Campaign Specialist (Digital Ads Sales)
TP Canada —Toronto, ON
Bachelor’s degree, College degree or equivalent Degree. Interpret and develop business plans focused on driving customer goal achievement.
From $40,000 a year
Assistant Marketing Manager
EnsembleIQ —Toronto, ON
Sales Marketing: Lead campaigns and initiatives to drive brand/product awareness with customers, sponsors, and prospects—creating demand, nurturing interest,…
$65,000–$75,000 a year
Quick apply

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Bilingual Customer Experience - Lead

Performance Fluid Experts Group
Milton, ON

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Job details

Permanent | Full-time
$57,120–$85,600 a year

Qualifications

Bilingual
French
Power BI
Customer service
Salesforce
English
Bachelor's
Legal drafting
B2B
Communications
AI
Business
Associate's degree
Leadership
Drafting
Communication skills

Full job description

About PFX™

We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.

The Customer Experience Lead -Bilingual is a hands-on CX leader who thrives in complexity, sees friction as opportunity, and uses AI as a force multiplier to elevate every customer interaction. This role blends operational ownership with people leadership: you will guide a high-performing team, manage service metrics end-to-end, and shape how technology transforms the customer journey. With a strong command of CRM platforms, a data-driven mindset, and a commitment to high-integrity operations, you will ensure customers receive fast, accurate, and consistently excellent support while driving continuous improvement across the organization.

Key Responsibilities

End-to-end CX Operations — Oversee customer interactions from first contact to resolution across phone, email, chat, and portal.
Team Leadership — Manage KPIs, quality reviews, coaching, scheduling, and escalations.
CRM Ownership — Maintain accuracy of cases, queues, workflows, and documentation in D365 or Salesforce.
AI-Enabled Support — Leverage AI tools for triage, drafting, summarization, and knowledge retrieval.
Cross-Functional Collaboration — Partner with Sales, Ops, Finance, and Legal to drive fast, clean resolutions.
Data & Insights — Conduct contact driver analysis, identify trends, and present actionable recommendations.
Continuous Improvement — Identify automation opportunities, expand self-service, and enforce SOP discipline.

Required Skills & Experience

5+ Years in Customer Service — Preferably in a complex B2B environment.
CRM Expertise — Hands-on experience with D365 and Salesforce.
AI Fluency — Comfortable using AI tools with guardrails.
Analytical Strength — Ability to move from data → diagnosis → action.
Communication Excellence — Clear, confident written and verbal communication.
Leadership Capability — Coaches up, not just manages down.
Operational Integrity — Accurate documentation, tight SLAs, zero shortcuts.
Advanced CRM Knowledge — Routing, macros, SLA configuration, knowledge articles.
Power BI or Dashboarding — Ability to present insights, not just data.
QA Framework Experience — Familiarity with calibration processes.
AI Support Implementation — Experience launching or scaling AI-enabled support capabilities.
Fully bilingual in French and English, with excellent verbal and written communication skills in both languages.

Education

Bachelor’s degree in business, Communications, Operations, or a related field (or equivalent experience).

Hybrid Position: 3 days a week in office

What We Offer:

Competitive compensation
Career growth opportunities – we prioritize internal promotions
Employer funded retirement plan
Comprehensive health benefits, including medical and dental coverage and Telemedicine
Employee Assistance Program (EAP) – confidential support for mental health, financial advice, and more
Paid vacation and statutory holidays
Tuition assistance program – support for continued education and professional development

Please note: A pre-employment background check, including a criminal record check, is required.
PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.

NOTICE TO EMPLOYEES AND APPLICANTS REGARDING THE USE OF ARTIFICIAL INTELLIGENCE (AI)

Our Commitment to Fairness and Transparency
The PFX Group may use Artificial Intelligence (AI) or Automated Decision Systems (ADS) to assist in certain employment-related processes, such as recruitment and hiring. These tools are intended to support decision-making, not replace human judgment.

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ads expert jobs in milton, on

Bilingual Customer Experience - Lead

Bilingual Customer Experience - Lead

Continuous Improvement Manager

Digital Marketing Specialist

Expert Enterprise Cybersecurity

Inmate Records Manager

Marketing Account Manager

Sr. Analyst, Digital Marketing

Brand & Growth Marketing Manager

Marketing Lead

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