Important Equipment Requirements—Please Read Before Applying
This is not an entry-level forklift position.
Applicants must have a minimum of two years of recent, hands-on experience operating both of the following:
- A man-up stock picker/order picker at height while wearing the required fall-protection harness.
- A reach truck, including safely placing and retrieving pallets from elevated racking.
Candidates invited to an in-person interview will be required to complete a practical equipment assessment on both machines. Candidates must demonstrate a high level of safe, confident and independent operation.
Possessing a forklift certificate alone does not demonstrate the required proficiency. Experience limited to ground-level order picking, pallet jacks, counterbalance forklifts or stand-on pallet riders does not replace the required man-up order-picker and reach-truck experience.
Build Your Future with KeyPak
At KeyPak, we don’t just move packages—we move businesses forward.
As one of Canada’s largest independent packaging-supply distributors, we serve thousands of customers with speed, accuracy and a relentless focus on excellence.
We are hiring an experienced Warehouse Associate for our Milton Distribution Centre. This position supports our afternoon and end-of-day operations, helping ensure customer orders are picked, packed, staged and completed accurately and on time.
The successful candidate will be an experienced equipment operator who is comfortable working at height, navigating a busy warehouse and contributing wherever needed as part of the warehouse team.
Who We Are: Our Mission, Vision and ValuesMission
To be a valued strategic partner for packaging and shipping supplies by consistently delivering fast, hassle-free service and providing our customers with satisfaction and peace of mind.
Vision
To become Canada’s first choice for packaging and shipping supplies from coast to coast.
Our Values
- GEM—Going the Extra Mile: We do what it takes to get the job done—and done right.
- GSD—Get Stuff Done: We work quickly, efficiently and intelligently.
- Adaptability and Growth Mindset: We view change as an opportunity to improve.
- There’s No “I” in KeyPak: Teamwork is our greatest strength.
- Accountability: We take ownership of our performance and support the entire team.
What You’ll DoOrder Picking and Fulfilment
- Accurately pick customer orders using a man-up stock picker/order picker at varying rack heights.
- Safely operate at height while correctly using the required fall-protection harness and equipment.
- Pick full pallets and replenish inventory using a reach truck.
- Verify products, quantities and locations to maintain a high level of order accuracy.
- Pack and secure products properly for delivery.
- Stage completed orders in the correct outbound area.
Equipment Operation
- Safely and efficiently operate man-up stock pickers/order pickers and reach trucks throughout the shift.
- Operate sit-down counterbalance forklifts and stand-on pallet riders when trained and required.
- Complete pre-use equipment inspections and report defects or safety concerns immediately.
- Demonstrate proper load handling, equipment control, spatial awareness and safe manoeuvring.
- Follow all equipment, pedestrian and warehouse safety procedures.
Shipping, Receiving and Dispatch Support
- Assist with unloading, verifying and putting away incoming products.
- Prepare outbound shipments and ensure they are properly documented and staged.
- Load trucks safely and efficiently when required.
- Support dispatch activities and driver pickups as part of the warehouse team.
Inventory Control
- Scan, label and track inventory accurately using warehouse RF equipment.
- Confirm product and location information before completing inventory movements.
- Participate in cycle counts and physical inventory audits.
- Report inventory discrepancies promptly.
Warehouse Organization and Safety
- Maintain a clean, organized and safe work area.
- Follow FIFO procedures and established inventory-rotation practices.
- Comply with all KeyPak health and safety requirements.
- Contribute actively to KeyPak’s safety-first and zero-incident culture.
- Assist with general warehouse responsibilities as operational needs require.
What You’ll BringRequired Equipment Experience
- At least two years of recent, hands-on experience operating a man-up stock picker/order picker at height.
- At least two years of recent, hands-on experience operating a reach truck.
- Demonstrated ability to place and retrieve pallets safely from elevated racking.
- Experience using a full-body fall-protection harness while operating a man-up order picker.
- Current equipment-training certification for both the order picker and reach truck.
- Ability to successfully complete KeyPak’s practical equipment assessment.
Additional Qualifications
- At least two years of warehouse or distribution-centre experience.
- Strong attention to detail and commitment to accuracy.
- Safe and responsible equipment-operating habits.
- Ability to lift and move products weighing up to 65 pounds.
- Ability to remain active and work on your feet throughout the shift.
- Strong organizational and communication skills.
- Proficiency in spoken and written English.
- Ability to work effectively in a fast-paced, high-volume environment.
- Willingness to support different areas of the warehouse as part of a team.
About Our Facility
- Modern 60,000-square-foot distribution facility with a 38-foot clear height.
- Seven levels of warehouse racking.
- Organized, fast-paced and safety-focused working environment.
- Operating hours from 6:00 a.m. to 8:00 p.m.
Why Choose KeyPak?
- Work for an industry leader focused on innovation and customer success.
- Join a collaborative, respectful and safety-first workplace.
- Access opportunities for learning, development and career advancement.
- Become part of a well-organized and continuously improving distribution operation.
Ready to Make Your Mark?
If you take pride in your work, possess strong equipment-operating skills and want to contribute to a successful warehouse team, apply today and build your future with KeyPak.
Job Type: Full-time
Benefits
- Dental care
- Vision care
- Paid time off
- On-site parking
Required Experience
- Man-up stock picker/order picker: Two years
- Reach truck: Two years
- Warehouse or distribution centre: Two years
Required Certification
- Current order-picker operator certification
- Current reach-truck operator certification
Pay: From $24.00 per hour
Expected hours: 40.0 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Vision care
Application question(s):
- Describe your most recent experience operating a man-up stock picker/order picker. Include the machine make or model, approximate picking height, type of products handled, and how frequently you operated it.
- Walk us through the safety steps you follow before raising the platform and operating a man-up order picker at height. Include your equipment inspection and use of fall-protection equipment.
- Describe your reach-truck experience. Include the approximate racking height, aisle conditions, types of pallets or loads handled, and how regularly you placed or retrieved pallets at height.
- If the product in a location appears correct but the item number or barcode does not match the RF scanner, what would you do?
- Describe an order-picking error you have made in the past. How was it corrected, and what did you change to prevent it from happening again?
- Please confirm that you have hands-on experience operating a man-up order picker at height while wearing the required fall-protection harness. For clarity, picking products from ground-level shelving onto a cart or pallet is not considered man-up order-picker experience. Briefly describe where and how you gained this experience.
Experience:
- Warehouse distribution: 2 years (required)
- Operating a Man Up Order Picker at heights with fall arrest: 2 years (required)
- Operating a reach forklift: 2 years (required)
Licence/Certification:
- Reach, Order Picker & Counter Balance Licence (required)
Work Location: In person
