Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.
Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!
Change Management Senior Specialist, 1 Presidents Choice Circle Brampton, ON
We are seeking a highly skilled and experienced Change Management Senior Specialist to join our dynamic Technology team. In this pivotal role, you will be instrumental in the execution and continuous improvement of our IT Change Management processes, ensuring that changes to our critical IT systems and services are introduced efficiently, effectively, and with minimal disruption to our vast operational network.
This role requires strong leadership through influence, partnering with senior technology and business leaders to balance delivery speed, operational stability, compliance requirements, and risk management across a large-scale enterprise environment.
You will play a key role in fostering a culture of controlled change, working closely with various IT and business stakeholders to maintain the stability, reliability, and security of our technology environment. If you are passionate about process excellence, risk mitigation, and continuous improvement in a fast-paced, large-scale enterprise, we want to hear from you!
What You’ll Do:
- Lead and continuously improve the enterprise IT Change Management process, ensuring effective governance, risk management, compliance, and adherence to organizational standards and best practices.
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Assess and challenge proposed technology changes by evaluating technical and business risks, identifying dependencies and potential impacts, and providing risk-based recommendations to support informed decision-making.
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Facilitate Change Advisory Board (CAB) activities and partner with technology and business stakeholders to ensure implementation readiness, risk mitigation, and successful execution of planned changes.
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Serve as a trusted advisor and subject matter expert, influencing stakeholders, providing guidance on change management practices, and constructively challenging assumptions to improve outcomes and reduce risk.
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Drive continuous improvement through analysis of change metrics, incidents, and audit findings, while enhancing processes, controls, reporting, governance effectiveness, and audit readiness.
What you Bring:
- 5+ years of experience in IT Service Management, IT Operations, IT Governance, Change Management, or a related discipline, supported by a degree in Information Technology, Computer Science, Business Administration, or equivalent practical experience.
- Strong knowledge of ITIL Change Management/Change Enablement practices, with experience facilitating Change Advisory Boards (CABs), supporting enterprise governance processes, and working within large, complex technology environments.
- Exceptional critical thinking, analytical, and problem-solving skills, with the ability to independently assess complex technical and business risks, identify dependencies, challenge assumptions, and make sound risk-based recommendations.
- Proven ability to influence, negotiate, and build credibility with senior technology and business stakeholders without direct authority, leveraging strong communication, facilitation, and relationship-management skills to drive alignment and decision-making.
- Experience leveraging ITSM platforms (e.g., ServiceNow), supporting audit and compliance requirements, and driving continuous improvement through metrics, reporting, automation, and modern delivery practices including Agile, DevOps, cloud technologies, and release management.
What Loblaw Offers You
We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.
Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.
Loblaw colleagues also enjoy:
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Work Perks Program
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On-site Gym, Basketball & Volleyball courts, Dry Cleaning services (1PCC Office)
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Tuition Reimbursement & Online Learning
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Pension & Benefits
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Paid Vacation
If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.
Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.
We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.
www.Loblaw.ca/careers
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Hiring Range / Échelle salariale à l’embauche :
$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)
A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
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