Montréal, Qc Guest experience manager Jobs – 90 Openings This Week

Rituals Manager
Basecamp —Montréal, QC
- Weekends as needed
- Microsoft Word
- Hospitality
- CPR Certification
- Dental care
- Vision care
Quick apply
7d
Duty Manager lounge Services YUL
Swissport International AG —Dorval, QC
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Excel
- Dental care
- Vision care
Back-of-House Supervisor
Jack Astor's —Boisbriand, QC
- $17.75–$19.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Agent Aspire International Lounge ($20/h) YUL
Swissport International AG —Dorval, QC
- $20 an hour
- Part-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Restaurant Shift Supervisor
Harvey's —Pierrefonds, QC
- Part-time
- Hospitality
- Restaurant management
- Supervising experience
Quick apply
1d
Front desk manager
SENS Høtel et le Château Versailles —Montréal, QC
- From $60,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Disability insurance
- Dental care
Quick apply
Events Manager
Marriott International, Inc —Montréal, QC
- $63,000–$80,000 a year
- Full-time
- Customer service
- Hotel
- High school diploma or GED
Guest Services Manager
Rimap Hospitality —Montréal, QC
- Bilingual
- Writing skills
- English
Quick apply
Events Manager
Dialogue —Montréal, QC
- Hybrid work
- Bilingual
- Marketing
- English
- Dental care
- Employee assistance program
4d
Manager, Franchise Performance - Montreal
Subway —Montréal, QC
- $78,700–$98,400 a year
- Weekends as needed
- Microsoft Excel
- Sales
- Microsoft Office
- Designated paid holidays
- Dental care
4d
Night Front Desk Manager
Marriott International, Inc —Montréal, QC
- $67,000–$86,000 a year
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Sales manager, Small Group and Events
Montréal Marriott Château Champlain —Montréal, QC
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
11d
Project Manager – Guest Experience Equipment
Cirque du Soleil —Montréal, QC
- Temporary
- Bilingual
- AutoCAD
- English
Office Experience - Reception (Montreal)
Zurich Insurance —Montréal, QC
- $43,000–$48,000 a year
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
Director of Food & Beverage Operations
Montréal Marriott Château Champlain —Montréal, QC
- From $105,000 a year
- Full-time
- Bilingual
- Hospitality
- Bar
- Disability insurance
- Dental care
Quick apply
12d
Director of banquet operations
Montréal Marriott Château Champlain —Montréal, QC
- $80,000 a year
- Full-time
- Bilingual
- English
- Hotel
- Disability insurance
- Dental care
Quick apply
Sales Manager
Rimap Hospitality —Montréal, QC
- $62,000–$75,000 a year
- Hotel
- Disability insurance
- Dental care
Quick apply
Lead, Hospitality Services
Rodeo FX —Montréal, QC
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
- Employee assistance program
Quick apply
Food & Beverage Terrace Manager
Montréal Marriott Château Champlain —Montréal, QC
- $70,000 a year
- Weekends as needed
- Bilingual
- English
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Client Escalations Specialist
Nuovo Photography —Montréal, QC
- Full-time
- Spanish
- Google Suite
- English
Quick apply

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guest experience manager jobs near montréal, qc

Rituals Manager

Basecamp -
Montréal, QC

Quick apply

Job details

Full-time
7 days ago

Qualifications

Microsoft Word
Hospitality
CPR Certification
Basecamp
Microsoft Excel
Microsoft Outlook
Windows
Schedule management
First Aid Certification
Leadership

Full job description

Rituals Manager

Everwild Nordic Spa & Hotel,

*This position is location in Canmore AB*

About Basecamp Resorts & Everwild

Everwild is a growing chain of boutique Nordic spas and hotels based in Canmore. We are an energetic team driven by our core values and providing our guests a home away from home.

Everwild Nordic Spa and Hotel aims to raise the bar in wellness hospitality, blending authentic tradition with fresh, evolving experiences. Everwild is redefining mountain hospitality.

Why Work for Us?

Discretionary bonus scheme
Group health benefits plan (Dental, Vision, Paramedical, and more)
Generous staff discounts at all our properties
Family and friends discount at Basecamp properties
Free access to the Everwild Nordic Spa
Discounts on food & beverage at Rhythm & Howl
Company paid staff events.
Room for advancement in our growing company
Be part of western Canada's fastest-growing hospitality brand
A hands-on people focused Basecamp culture

Position Overview

If creating unforgettable wellness experiences lights you up, this role is your chance to lead the magic. Under the supervision of the Spa Manager, the Rituals Manager will bring the Everwild Nordic Spa’s signature sauna rituals and wellness classes to life - blending creativity, leadership, and heart to inspire both guests and team members. You'll mentor an exceptional team, shape meaningful moments, and help create the warm, intuitive, and memorable experiences that make every visit to Everwild feel truly extraordinary.

Shifts: Full-time/Permanent. Days, evenings & weekends.

Salary: Dependent on experience

Location: Canmore Alberta

Key Responsibilities

Program Design & Innovation

Lead the development of Everwild’s signature sauna ritual program, classes and or workshops.
Curate seasonal themes, essential oil profiles, and performance choreography.
Collaborate with brand and marketing teams to align rituals with seasonal campaigns and guest expectations.

Team Leadership

Recruit, onboard, train, and mentor a team of Wellness Ambassadors / Ritual Associates.
Design and deliver comprehensive training programs in ritual delivery, safety, storytelling, scent theory, and guest engagement.
Create and manage shift schedules that support daily rituals.

Guest Experience

Uphold and evolve a ritual culture focused on mindfulness, theatricality, and guest wellness.
Regularly observe rituals, gather guest feedback, and adjust programming accordingly.
Engage guests in meaningful pre and post-ritual interactions when appropriate.

Operational Oversight

Ensure saunas and ritual spaces are maintained to the highest standards of cleanliness, safety, and readiness.
Coordinate with site attendants and maintenance teams for fire safety, heat control, and essential oil replenishment.
Track equipment usage, supply inventory, and ordering of ritual-specific materials (e.g., oils, towels, buckets, fans, sound instruments, mats etc).

Compliance & Safety

Train staff in safety procedures for sauna environments, including fire risk management, emergency response, and temperature regulation.
Ensure proper handling of essential oils and other scenting materials in alignment with health guidelines.
Conduct regular risk assessments and audits of ritual areas.

Performance Management

Deliver regular feedback, performance evaluations, and development opportunities for Wellness Ambassadors.
Set clear expectations for ritual delivery, team behavior, and guest interactions.
Address any guest complaints or staff performance issues in a timely and professional manner.

Reporting & Administration

Maintain records of ritual schedules, staff performance, guest feedback, and operational incidents.
Prepare monthly reports summarizing program updates, staff development, safety compliance, and opportunities for improvement.
Participate in weekly leadership meetings and collaborate with other spa department heads.

Requirements

Experience in spa, wellness, performance arts, or hospitality leadership.
Experience designing or leading sauna rituals.
Strong understanding of aromatherapy, scent layering, and performance techniques.
Demonstrated leadership and team development skills.
Excellent guest service and communication abilities.
Comfortable working in high-heat environments for extended periods.
Working knowledge of Microsoft Windows – Outlook, Excel, Word.
CPR/First Aid certification required (training provided).

Basecamp Resorts and Everwild is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at [email protected] to discuss your needs confidentially.

Full time, permanent, days, evenings & weekends.
Full Time = 40 hours per week

Quick apply

Refine Your Search

guest experience manager jobs in montréal, qc

Rituals Manager

Duty Manager lounge Services YUL

Back-of-House Supervisor

Agent Aspire International Lounge ($20/h) YUL

Restaurant Shift Supervisor

Front desk manager

Events Manager

Guest Services Manager

Events Manager

Manager, Franchise Performance - Montreal

Night Front Desk Manager

Sales manager, Small Group and Events

Project Manager – Guest Experience Equipment

Office Experience - Reception (Montreal)

Director of Food & Beverage Operations

Director of banquet operations

Sales Manager

Lead, Hospitality Services

Food & Beverage Terrace Manager

Client Escalations Specialist

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