Montréal, Qc Onboarding team lead Jobs – 507 Openings This Week

Team Lead – Client Relations
CGI —Montréal, QC
- $60,000–$100,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Profit sharing
- Employee assistance program
Quick apply
Directeur(trice) de production - Production Manager
Flex-Pression Ltd. —Lasalle, QC
- $85,000–$110,000 a year
- Full-time
- Bilingual
- Inventory management
- Engineering
- Disability insurance
- Dental care
Quick apply
Senior Flight Test Engineer (Hybrid: Mirabel, Quebec
Capgemini —Montréal, QC
- $76,200–$176,590 a year
- Bilingual
- Engineering
- English
- Designated paid holidays
- Disability insurance
MANAGER OF HUMAN RESOURCES - GESTIONNAIRE DES RESSOURCES HUMAINES
NATIVE FRIENDSHIP CENTRE OF MONTREAL —Montréal, QC
- $37 an hour
- Weekends as needed
- Bilingual
- English
- Microsoft Office
- Disability insurance
- Paid time off
Quick apply
4d
Air System Integrator
Capgemini —Montréal, QC
- $102,884–$125,747 a year
- Hybrid work
- Schematics
- CAD
- Engineering
- Disability insurance
- Dental care
Manager of Community Safety - Gestionnaire de la sécurité communautaire
NATIVE FRIENDSHIP CENTRE OF MONTREAL —Montréal, QC
- $35 an hour
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Disability insurance
- Paid time off
Quick apply
8d
Air System Integrator
Capgemini —Montréal, QC
- $102,884–$125,747 a year
- Hybrid work
- Schematics
- CAD
- Engineering
- Disability insurance
- Dental care
Superviseur des opérations/Operations Supervisor
Ciot Inc. —Montréal, QC
- $55,000–$70,000 a year
- Full-time
- Bilingual
- Customer service
- ERP systems
- Dental care
Quick apply
Avionics Integrator Engineer (Hybrid: Montreal, Quebec)
Capgemini —Montréal, QC
- $62,874–$165,758 a year
- Engineering
- Bachelor's
- Disability insurance
- Dental care
Customer Success Manager / Responsable de la réussite client
Insurity —Montréal, QC
- $65,000–$109,000 a year
- Remote
- Microsoft Powerpoint
- Data analysis skills
- English
- Paid time off
- Work from home
Brand & Product Operations Coordinator
Union Lighting —Montréal, QC
- Full-time
- Microsoft Excel
- Sales
- Merchandising
- Store discount
Quick apply
12d
Mortgage Specialist
BMO Financial Group —Laval, QC
- Full-time
- Bilingual
- Sales
- Customer service
- Tuition reimbursement
- Life insurance
3d
Account Executive
Copeland —Saint-Laurent, QC
- $40,541.76–$94,889.34 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Dental care
- Paid time off
Quick apply
Manager, Capital Modelling, Corporate Actuarial
TD Bank —Montréal, QC
- $140,000–$165,000 a year
- Full-time
- Microsoft Excel
- Management
- English
- Paid time off
6d
Commercial Leasing Agent/Agent de location commerciale
Leyad —Montréal, QC
- Full-time
- CRM software
- Sales
- Marketing
- Dental care
- Paid time off
Quick apply
Gestionnaire de programme PLM/PLM Program Manager
Capgemini —Longueuil, QC
- $83,144–$195,060 a year
- Hybrid work
- Bilingual
- Sales
- ERP systems
- Disability insurance
- Dental care
Quick apply
8d
Gestionnaire de programme PLM/PLM Program Manager
Capgemini —Montréal, QC
- $83,144–$195,060 a year
- Hybrid work
- Bilingual
- Sales
- ERP systems
- Disability insurance
- Dental care
Quick apply
8d
Mortgage Specialist
BMO Financial Group —Brossard, QC
- Full-time
- Sales
- Customer service
- Analysis skills
- Tuition reimbursement
- Life insurance
Gerant · te du Café Gerts / Gerts Café Manager
Students' Society of McGill University —Montréal, QC
- $50,000–$55,000 a year
- Full-time
- Bilingual
- Hospitality
- CPR Certification
- Dental care
- Tuition reimbursement
Quick apply
7d
Project Control Manager
Cadre Staffing Inc. —Longueuil, QC
- PMP
- Engineering
- High school diploma or GED

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onboarding team lead jobs near montréal, qc

Team Lead – Client Relations

CGI -
Montréal, QC

Quick apply

Job details

Full-time
$60,000–$100,000 a year

Qualifications

Bilingual
French
Customer service
English
Analysis skills
Bachelor's
B2B
Organizational skills
PCP Certification
Accounting
Communication skills
Negotiation

Full job description

CGI’s Payroll Services Center (PSC) offers comprehensive cloud-based solutions that simplify payroll and human capital management. We take pride in our strong client relationships, reflected in our exceptionally high satisfaction rates.
Every day, our professionals help hundreds of clients process payroll for their employees across various industries. In this role, you will contribute to the success of local businesses within a dynamic team of over 700 professionals serving more than 62,000 clients.
We are looking for a reliable and motivated individual. Are you ready to play a key role?
What we offer:

Continuous learning: we provide comprehensive and ongoing paid training in Canadian payroll
Daytime weekday schedule, promoting work-life balance
A work environment recognized as one of the best in Canada (Best Workplaces certification)
Employee assistance program, health and wellness programs, comprehensive insurance coverage, and financial support for job-related studies
Career development supported by a professional growth plan
Access to share purchase plans and profit-sharing from day one
Flexible benefits tailored to your needs: insurance plans, telemedicine, and much more

Reporting to the Director of Client Relations, the Team Lead – Client Relations plays a key role in ensuring client satisfaction and retention, particularly by managing and resolving client issues or events. The role also provides essential support to the team through strong technical knowledge of payroll management.
This position offers strong visibility with senior management, including opportunities to present various cases and actively contribute to their resolution.

Your future duties and responsibilities

Coordinate the activities of the Client Relations (CR) teams
Support team members in analyzing client situations, validate conclusions, and, when necessary, actively participate in second-level handling of cases (analysis, client calls, etc.)
Provide daily support and guidance to team members by answering questions (operational support) and sharing relevant information
Perform technical payroll analysis to identify the root causes of client dissatisfaction, review communications, establish a timeline of events, and collaborate with other departments (support, technical team, team leads, managers, etc.)
Act as the main point of contact with clients throughout the process, explaining ongoing actions, providing clear and reassuring responses, and presenting analysis findings
Based on the conclusions, define the resolution strategy and, when appropriate, propose and negotiate compensation
Draft, review, and approve client communications related to specific cases
Collaborate closely with operational stakeholders (feedback, technical issues, etc.) and represent the team in weekly operational alignment meetings
Ensure compliance with established service levels and manage relationships with partners
Participate in various operational meetings and contribute to company projects
Follow up on cases and make recommendations for improvements and optimizations
Support the manager in recruitment, hiring, and onboarding of team members

Required qualifications to be successful in this role

Hold a Bachelor's degree in Administration, Accounting, Industrial Relations, or a related field (or an equivalent combination of education and experience)
4 to 6 years of relevant experience, including 3+ years in Canadian payroll management (full cycle), B2B customer service, and complex case management
Hold the Payroll Compliance Practitioner (PCP) certification or the Accredited Payroll Leader (APL) designation from the National Payroll Institute (an asset)
Knowledge of OPERA, SAO, and client applications
Strong analytical skills: ability to assess situations from multiple perspectives, anticipate issues, and ask the right questions
Excellent communication, customer service, and negotiation skills
High level of accuracy, discretion, and organizational skills
Ability to manage multiple files simultaneously and collaborate with various internal stakeholders (excellent time and priority management)
Demonstrate attention to detail, rigor, and accountability
Bilingualism (French and English)

#LI-AS24

CGI provides a reasonable estimate of the salary range for this position. This range is determined based on various factors, including skill level, geographic market, experience, education, as well as licenses and certifications. Compensation decisions depend on the facts and circumstances of each individual case. A reasonable estimate of the current range is $60,000 – $100,000.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

onboarding team lead jobs in montréal, qc

Team Lead – Client Relations

Directeur(trice) de production - Production Manager

Senior Flight Test Engineer (Hybrid: Mirabel, Quebec

MANAGER OF HUMAN RESOURCES - GESTIONNAIRE DES RESSOURCES HUMAINES

Air System Integrator

Manager of Community Safety - Gestionnaire de la sécurité communautaire

Air System Integrator

Superviseur des opérations/Operations Supervisor

Avionics Integrator Engineer (Hybrid: Montreal, Quebec)

Customer Success Manager / Responsable de la réussite client

Brand & Product Operations Coordinator

Mortgage Specialist

Account Executive

Manager, Capital Modelling, Corporate Actuarial

Commercial Leasing Agent/Agent de location commerciale

Gestionnaire de programme PLM/PLM Program Manager

Gestionnaire de programme PLM/PLM Program Manager

Mortgage Specialist

Gerant · te du Café Gerts / Gerts Café Manager

Project Control Manager

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