Oak Bluff, Mb Customer experience coordinator Jobs – 153 Openings This Week

Coordinator Customer Service
CPKC —Winnipeg, MB
- Weekends as needed
- Spanish
- English
- Microsoft Office
6d
Technology & Systems Support Coordinator – Nunavut 6 Six Months term
Eskimo Point Lumber Supply —Winnipeg, MB
- $80,000–$90,000 a year
- Temporary
- Maintenance
- English
- Travel
- Relocation assistance
- Dental care
Quick apply
Safety Coordinator
TEAMS Transport —Winnipeg, MB
- Full-time
- Writing skills
- Analysis skills
- Computer skills
- Dental care
- Employee assistance program
Quick apply
Service Coordinator
West Four Group of Companies —Winnipeg, MB
- $50,000–$60,000 a year
- Immediate opening
- Microsoft Outlook
- Customer service
- Writing skills
- Disability insurance
- Dental care
Quick apply
Bookkeeper
UCON CORP —Winnipeg, MB
- $55,000–$65,000 a year
- 8 hour shift
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Lubricant and Equipment Coordinator
Janico Investments Ltd. —Winnipeg, MB
- $45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
Quick apply
Shipping & Receiving Coordinator
Acculift —Winnipeg, MB
- $20–$25 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- ERP systems
- Dental care
- Paid time off
Quick apply
Fleet Service Coordinator
Trappers Transport Ltd —Winnipeg, MB
- $20–$25 a year
- Weekends as needed
- Microsoft Outlook
- Customer service
- In-person
- Dental care
- Paid time off
Quick apply
10d
Supervisor, Parts Support
MacDon Industries Ltd. —Winnipeg, MB
- Full-time
- Sales
- Microsoft Office
- Math
Quick apply
8d
Claims Handler - Trucking
New Way Trucking Ltd —Winnipeg, MB
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
Quick apply
Construction Equipment Rental Coordinator/Key Account Representative
Hitrac (1974) Inc —Winnipeg, MB
- $30–$34 an hour
- Full-time
- Microsoft Word
- Data entry
- Organizational skills
Quick apply
4d
Admissions Counsellor
BOOTH UNIVERSITY COLLEGE —Winnipeg, MB
- Full-time
- CRM software
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
6d
PT Residential Leasing Coordinator-Fort Garry
Globe Property Management —Winnipeg, MB
- Up to $20 an hour
- Part-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
13d
Shipper and Receiver
National Energy Equipment —Winnipeg, MB
- Full-time
- Heavy lifting
- Forklift
- Computer skills
- Disability insurance
- Dental care
Quick apply
4d
HR & Payroll Administrator
Play Hockey —Winnipeg, MB
- Full-time
- Recruiting
- Contracts
- In-person
- Disability insurance
- Dental care
Quick apply
7d
Coordinator Logistics
Russel Metals Inc —Winnipeg, MB
- Day shift
- ERP systems
- Microsoft Office
- Organizational skills
- Profit sharing
Quick apply
Fleet Service Coordinator
Trappers Transport Ltd —Winnipeg, MB
- $20–$25 a year
- Weekends as needed
- Microsoft Outlook
- Customer service
- In-person
- Dental care
- Paid time off
Quick apply
Project Coordinator
InsideOut Painting —Winnipeg, MB
- $50,000–$60,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick apply
5d
Social Enterprise Direct Support Professional
Turning Leaf Support Services —Winnipeg, MB
- $17.00–$18.50 an hour
- Full-time
- CPR Certification
- Caregiving
- Data analysis skills
- Mileage reimbursement
- Employee assistance program
Quick apply
Logistics Coordinator
Haulster Transport ltd. —Rosser, MB
- $34,873.56–$55,000.00 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- English
- Dental care
- Tuition reimbursement
Quick apply

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Coordinator Customer Service

CPKC -
Winnipeg, MB

Apply Now

Job details

Full-time
6 days ago

Qualifications

French
Spanish
Client onboarding
Call center experience
Supply chain
Client inquiry handling
Post-secondary education
Process improvement
English
Microsoft Office
High school diploma or GED
Client services
Supply chain and logistics experience
Customer service orientation
Root cause analysis
Business
Communication skills
Client interaction
Team coordination
Time management

Full job description

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The Customer Service Coordinator plays a critical role in CPKC’s 24/7 Network Service Center, serving as a key link between customers, internal stakeholders, and field operations across our rail network. This position is responsible for managing customer inquiries, coordinating the resolution of service issues, and delivering timely, accurate communications that support exceptional service. Success in this role requires strong organization, sound judgment, and the ability to thrive in a fast-paced environment where responsiveness, collaboration, and customer focus drive results.

POSITION ACCOUNTABILITIES:

Respond promptly and professionally to customer inquiries related to shipments, service updates, billing, systems, business processes, and CPKC digital tools, portals, and EDI/API platforms while promoting self-service capabilities
Monitor shipments, service exceptions, customer requests, network conditions, and operational impacts, providing accurate and timely communication on shipment status, disruptions, delays, exceptions, and service changes
Investigate, resolve, and follow through on customer concerns including missed switches, shipment delays, billing inquiries, system issues, and other service-related matters, escalating complex or high-impact issues while maintaining ownership through resolution
Coordinate with internal stakeholders to resolve customer issues efficiently, support new customer onboarding activities, and ensure customers have the information, tools, guidance, and operational readiness required to ship successfully with CPKC
Document and track customer interactions, requests, escalations, and resolutions accurately while managing multiple priorities in a high-volume, time-sensitive 24/7 operational environment with professionalism and a strong customer focus
Stay informed of operational conditions, network impacts, and business changes, support performance metrics and service standards, complete required training, and identify recurring issues, service trends, and process improvement opportunities for leadership review

POSITION REQUIREMENTS:

High school diploma or equivalent is required; post-secondary education in Business, Logistics, Supply Chain, Transportation, Communications, or a related field is considered an asset
Experience in logistics, transportation, supply chain, rail operations, or a related industry is preferred, with customer service experience in a fast-paced operational, call center, or business-to-business environment considered an asset
Strong communication, organizational, and time management skills with the ability to manage multiple priorities, maintain accuracy, and build effective relationships with customers and internal stakeholders
Demonstrated ability to remain calm, adaptable, and solution-oriented in high-pressure, time-sensitive environments, with strong problem-solving skills and an ownership mindset to investigate issues, identify root causes, and drive resolution
Proficiency with customer service systems, digital platforms, portals, Microsoft Office applications, and other business tools, with the ability to work independently and collaboratively in a team-oriented environment
Fluency in English is required; French or Spanish language skills are considered an asset, and candidates must be willing and able to work shifts in a 24/7 operation, including days, evenings, nights, weekends, and statutory holidays as required by the position

WHAT CPKC HAS TO OFFER:

Flexible and competitive benefits package
Competitive company pension and/or retirement plans
Employee share purchase plan
Performance incentive plan
Annual fitness subsidy
Part-time studies program

PRE-EMPLOYMENT REQUIREMENTS:

Background Investigation

Criminal history check
Education verification
Professional references

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

Req ID: 106438
Department: Information Services & Network Service Centre (NSC)
Job Type: Full-Time
Position Type: Non-Union
Location: Winnipeg, Manitoba
Country: Canada
% of Travel: 0-10%
# of Positions: 1
Job Grade: 5
Job Available to: Internal & External

#LI-ONSITE

#LI-HN2

Apply Now

Refine Your Search

customer experience coordinator jobs in oak bluff, mb

Coordinator Customer Service

Technology & Systems Support Coordinator – Nunavut 6 Six Months term

Safety Coordinator

Service Coordinator

Bookkeeper

Lubricant and Equipment Coordinator

Shipping & Receiving Coordinator

Fleet Service Coordinator

Supervisor, Parts Support

Claims Handler - Trucking

Construction Equipment Rental Coordinator/Key Account Representative

Admissions Counsellor

PT Residential Leasing Coordinator-Fort Garry

Shipper and Receiver

HR & Payroll Administrator

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Project Coordinator

Social Enterprise Direct Support Professional

Logistics Coordinator

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