Ontario Onboarding manager Jobs – 4833 Openings This Week

Helpdesk Manager
BGBx —Windsor, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
Training & Quality Control Manager (RIBO Licensed) - Personal Insurance Brokerage
YOUNGS INSURANCE BROKERS INC. —Niagara Falls, ON
- $65,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Dental care
- Paid time off
Quick apply
Manager, Fare Policy and Planning
Toronto Transit Commission —Toronto, ON
- $129,693–$162,089 a year
- Temporary
- Hybrid work
- Engineering
- Business development
- Analysis skills
10d
Human Resources Manager
Global Dominion Access USA —Lindsay, ON
- $60,000–$70,000 a year
- Full-time
- Bilingual
- Spanish
- English
- Paid time off
Quick apply
Senior Manager, AWS Technical Support
Ingram Micro —Mississauga, ON
- From $155,000 a year
- Full-time
- Sales
- DevOps
- Engineering
- Disability insurance
- Dental care
Quick apply
Commercial Property Manager
Y.P.M. —Toronto, ON
- $100,000–$120,000 a year
- Full-time
- In-person
- Business
- Communication skills
Quick apply
Human Resources Manager
Caron Equipment Inc. —Ottawa, ON
- Full-time
- Microsoft Office
- Bachelor's
- Human resources
Payroll and Benefits Specialist
MOONFLEET POULTRY INC. —Harriston, ON
- $55,000–$70,000 a year
- Full-time
- Microsoft Office
- Data entry
- In-person
- Disability insurance
- Employee assistance program
Quick apply
Commercial Finance Manager - GTN
Masco Canada —St. Thomas, ON
- $67,900–$106,590 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Profit sharing
- Dental care
HVAC Operations Manager
Patrick Sprack Limited —Lively, ON
- $100,000–$120,000 a year
- Full-time
- Business development
- Project management
- Continuous improvement
- Dental care
- Vision care
Quick apply
8d
IT Client Account Manager
IFDS Group —Toronto, ON
- $81,000–$102,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance program
12d
Manager, Investment Operations (Public Markets)
CAAT Pension Plan —Toronto, ON
- $125,800–$157,200 a year
- Full-time
- Management
- Finance
- Bachelor's
- Wellness program
Quick apply
Hospital Manager
P3 Veterinary Partners —Timmins, ON
- Full-time
- Human resources
- Budgeting
- Business
- Dental care
- Paid time off
Quick apply
Housing Manager
Chippewas of Nawash Unceded First Nation —Neyaashiinigmiing, ON
- $33.30–$41.40 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CPR Certification
- Disability insurance
- Dental care
Quick apply
2d
Manager, Investment Operations (Private Markets)
CAAT Pension Plan —Toronto, ON
- $125,800–$157,200 a year
- Full-time
- Management
- Finance
- Bachelor's
- Wellness program
Quick apply
HSE coordinator
EPC Canada —Dane, ON
- $80,000–$90,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Quick apply
Warehousing and Network Manager
AMZ Prep —Mississauga, ON
- $79,465.38–$102,271.28 a year
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Travel
Quick apply
Insurance Team Supervisor (Advisor Development)
BCM (Bertie & Clinton Mutual) Insurance Company —Welland, ON
- $70,000–$95,000 a year
- Full-time
- Sales
- Customer service
- Business development
Quick apply
5d
Senior Client Services Manager
Celernus Investment Partners Inc —Burlington, ON
- $60,000–$75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organizational skills
Quick apply
3d
Director of Third-Party Operations (Collections & Recoveries)
Bill Gosling Outsourcing Corp. —Barrie, ON
- $80,000–$100,000 a year
- Full-time
- PMP
- SQL
- APIs
Quick apply

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onboarding manager jobs near ontario

Helpdesk Manager

BGBx
Windsor, ON

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Job details

$105,000–$150,000 a year

Qualifications

TCP
Operating systems
Customer service
iOS
Windows
Microsoft Office
Analysis skills
ITIL
Remote access software
IT support
MacOS
TCP/IP
Communication skills
Help desk
VPN

Full job description

About Us

At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges.

Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.

If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx.

Helpdesk Manager

Position Overview

The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs.

The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment.

Role Requirements:

Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met
Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed
Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals
Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications
Support onboarding and offboarding processes, including device setup, system access, and employee moves
Manage user accounts, permissions, and security groups in alignment with company policies
Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability
Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements
Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service
Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations
Perform system updates, patch management, and desktop imaging to ensure security and optimal performance
Train and support end-users on hardware, software, and best practices
Ensure adherence to company security policies and relevant regulatory requirements
Participate in on-call rotation and provide support outside standard hours as needed

Preferred Qualifications:

3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity
Experience managing or mentoring IT support teams in a corporate environment
Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware
Experience with Office 365 and other cloud-based SaaS applications
Familiarity with helpdesk ticketing systems and IT service management tools
Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP)
Experience with device provisioning and configuration and endpoint management
Exposure to audio/visual and basic network infrastructure is a plus
Familiarity with ITIL or similar frameworks is a plus
Strong troubleshooting, problem-solving, and analytical skills
Excellent communication and interpersonal skills with a strong customer service orientation
Ability to prioritize and manage multiple tasks in a fast-paced environment

Salary Range: $105,000 - $150,000 CAD

The salary range provided represents what a potential hire may expect to earn in this role at BGBx. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at BGBx.

What We Offer

At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide a competitive rewards package designed to support your health, well-being, professional growth, and life outside of work.

Our benefits package typically includes health care insurance, retirement plans, generous paid time off and holidays, wellness benefits, life insurance, learning and development opportunities, and other resources that support our employees throughout their careers. Additional benefits may be available based on your location. Beyond benefits, you'll find a culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare and the people it serves.

BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

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Refine Your Search

onboarding manager jobs in ontario

Helpdesk Manager

Training & Quality Control Manager (RIBO Licensed) - Personal Insurance Brokerage

Manager, Fare Policy and Planning

Human Resources Manager

Senior Manager, AWS Technical Support

Commercial Property Manager

Human Resources Manager

Payroll and Benefits Specialist

Commercial Finance Manager - GTN

HVAC Operations Manager

IT Client Account Manager

Manager, Investment Operations (Public Markets)

Hospital Manager

Housing Manager

Manager, Investment Operations (Private Markets)

HSE coordinator

Warehousing and Network Manager

Insurance Team Supervisor (Advisor Development)

Senior Client Services Manager

Director of Third-Party Operations (Collections & Recoveries)

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