Orleans, On Service desk support Jobs – 146 Openings This Week

Customer Service Coordinator
Services Financiers Affiliés / Affiliated Financial Services —Gatineau, QC
- $45,000–$50,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
4d
Mortgage Agent
Blue Pearl Mortgage Group —Ontario
- $80,000–$150,000 a year
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Work from home
Quick apply
FSRA-licensed Mortgage Agent/Broker (Full/part time)
Mortgage Outlet —Ontario
- $500–$300,000 a year
- Remote
- Customer service
- English
- Financial services
- Work from home
- Flexible schedule
Quick apply
Customer Success Supervisor
net2phone Canada —Gloucester, ON
- $55,000–$57,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
- Disability insurance
- Dental care
Quick apply
6d
IT Support Operations Lead
Entertainment Partners —Ontario
- $80,000–$115,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Dental care
- Tuition reimbursement
Assistant Manager
Access Storage —Orleans, ON
- From $18.25 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
Quick apply
1d
Real Estate Sales Representative OREB - High Volume + Leads
One Percent Realty Ltd. —Ottawa, ON
- Up to $400,000 a year
- Part-time
- Bilingual
- Customer service
- Administrative experience
Quick apply
Maintenance Person - Hilton Garden Inn
Bona Hospitality —Gloucester, ON
- $22.86 an hour
- Full-time
- Bilingual
- Customer service
- Maintenance
- Dental care
Quick apply
Dental Administrator
Constitution Dental —Ottawa, ON
- $26–$32 an hour
- Full-time
- Microsoft Word
- In-person
- Medical terminology
- Dental care
Quick apply
5d
Dental Administrator
Constitution Dental —Ottawa, ON
- $26–$32 an hour
- Full-time
- Microsoft Word
- In-person
- Medical terminology
- Dental care
Quick apply
5d
Senior Manager, Technology Services
Commissionaires —Nepean, ON
- $110,000–$134,000 a year
- Full-time
- Bilingual
- Azure
- Management
- Dental care
- Paid time off
Quick apply
13d
Projects & Facilities Coordinator
The Taggart Group of Companies —Ottawa, ON
- $55,000–$65,000 a year
- Overtime
- Hybrid work
- Bilingual
- English
- Microsoft Office
12d
Commercial Sales Manager
Drake International Inc —Ottawa, ON
- $75,000–$95,000 a year
- Remote
- Bilingual
- English
- Business development
Quick apply
4d
Team Lead - Dental Operations
Krest One Dental —Ottawa, ON
- $30–$35 an hour
- Overtime
- Customer service
- Microsoft Office
- Organizational skills
- Dental care
Quick apply
Operations Specialist
Harry Rosen Inc. —Ottawa, ON
- $20–$21 an hour
- Full-time
- Inventory management
- Merchandising
- Communication skills
Quick apply
Assistant General Manager - Hilton Garden Inn
Bona Hospitality —Gloucester, ON
- $80,000–$85,000 a year
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
1d
Clinic Admin Physio Clinic
Back on Track Physiotherapy —Rockland, ON
- From $19.50 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
1d
Retail Assistant Manager
Thyme & Again Creative Catering —Ottawa, ON
- $19–$21 an hour
- Weekends as needed
- Heavy lifting
- Customer service
- Supervising experience
- Store discount
- Disability insurance
Quick apply
4d
Full-Time Medical Aesthetician and Clinic Administrator
Le Miracle Skin Clinic Inc —Nepean, ON
- $19 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
Quick apply
2d
Video Journalist (Iqaluit)
Aboriginal People's Television Network Incorporated —Ottawa, ON
- $63,954.60–$87,163.56 a year
- Full-time
- Bilingual
- Microsoft Excel
- English
- Relocation assistance
- Dental care
Quick apply

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service desk support jobs near orleans, on

Customer Service Coordinator

Services Financiers Affiliés / Affiliated Financial Services
Gatineau, QC

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Job details

Full-time
$45,000–$50,000 a year
4 days ago

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
Salesforce
English
Microsoft Office
Accounting
Organizational skills
Communication skills
Time management

Full job description

Affiliated Financial Services Inc. (AFS)About UsAffiliated Financial Services (AFS) is one of Canada's leading commercial equipment finance brokerages. We partner with multiple lending institutions across Canada to deliver customized financing solutions to businesses across a wide range of industries.Our Customer Service team is dedicated to providing exceptional support to brokers, customers, vendors, and lending partners throughout the life of each lease and loan. We pride ourselves on delivering responsive, professional service while building lasting relationships.Position SummaryThe Customer Service Coordinator serves as the primary point of contact for brokers, customers, vendors, and lending partners after funding. This role is responsible for managing customer inquiries, coordinating servicing requests with multiple lending partners, resolving issues efficiently, and ensuring an exceptional customer experience.Success in this role requires outstanding communication skills, strong organizational abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Key ResponsibilitiesCustomer & Broker Support

Deliver exceptional customer service by phone and email to brokers, customers, vendors, and lending partners.
Respond promptly and professionally to inquiries regarding leases, loans, payments, documentation, insurance, and account servicing.
Act as the primary servicing contact for assigned brokers.
Build and maintain strong relationships while providing timely follow-up and issue resolution.
Escalate complex matters appropriately while maintaining ownership of the customer experience.

Lender Coordination

Liaise daily with multiple lending partners to facilitate servicing requests.
Coordinate and follow up on:
Payout statements
Payment changes
Contract amendments
Lease assumptions
Insurance updates
Account corrections
General servicing requests
Monitor outstanding requests to ensure lender service level expectations are met.

Account Administration

Maintain accurate customer and contract information in Salesforce and Zoho Desk.
Create, manage, and resolve customer service tickets through Zoho Desk.
Document all customer interactions and servicing activities.
Assist with reporting, file maintenance, and administrative projects.
Ensure all records remain complete, accurate, and up to date.

Internal Collaboration

Work closely with the Credit, Documentation, Funding, and Accounting teams to ensure a seamless customer experience.
Communicate updates to brokers and customers throughout the servicing process.
Assist with special projects and process improvements aimed at enhancing operational efficiency and customer satisfaction.

Problem Resolution

Investigate and resolve customer concerns professionally and efficiently.
Identify root causes of recurring issues and recommend process improvements.
Balance multiple priorities while maintaining exceptional service standards.

QualificationsRequired

Fluent in both English and French (written and spoken)
Minimum 1 year of customer service experience.
Experience in equipment finance, leasing, commercial lending, banking, or financial services is strongly preferred.
Excellent verbal and written communication skills.
Strong organizational, time management, and problem-solving abilities.
Ability to prioritize multiple tasks in a fast-paced environment.
High attention to detail and accuracy.
Strong customer-focused mindset with a professional and positive attitude.

Technical Skills

Proficient in Microsoft Office (Outlook, Excel, Word, Teams).
Experience using Salesforce CRM is an asset
Experience using Zoho Desk or other customer ticketing/help desk platforms is an asset
Ability to quickly learn new software and internal systems.

What Makes You SuccessfulYou are someone who:

Enjoys helping people and building strong relationships.
Thrives in a fast-paced, team-oriented environment.
Is highly organized and detail-oriented.
Communicates confidently with customers, brokers, vendors, and lending partners.
Can manage multiple priorities while maintaining accuracy.
Is proactive, resourceful, and solution-oriented.
Takes ownership of issues through to resolution.
Works well independently and collaboratively.

Why Join Affiliated Financial Services?At AFS, you'll join one of Canada's leading commercial equipment finance brokerages and work alongside an experienced, supportive team. Every day offers new opportunities to learn, collaborate, and make a meaningful impact while supporting a nationwide network of brokers and lending partners.We offer:

Competitive salary
Comprehensive group benefits
Paid vacation
Ongoing training and professional development
Career advancement opportunities
Collaborative and supportive team culture
Exposure to a wide network of Canada's leading commercial lenders

Rémunération : 45 000,00$ à 50 000,00$ par an

Avantages :

Assurance Dentaire
Assurance Invalidité
Assurance Maladie Complémentaire
Congés payés
Gym sur place
Stationnement sur place
Tenue Décontractée

Lieu du poste : En présentiel

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Refine Your Search

service desk support jobs in orleans, on

Customer Service Coordinator

Mortgage Agent

FSRA-licensed Mortgage Agent/Broker (Full/part time)

Customer Success Supervisor

IT Support Operations Lead

Assistant Manager

Real Estate Sales Representative OREB - High Volume + Leads

Maintenance Person - Hilton Garden Inn

Dental Administrator

Dental Administrator

Senior Manager, Technology Services

Projects & Facilities Coordinator

Commercial Sales Manager

Team Lead - Dental Operations

Operations Specialist

Assistant General Manager - Hilton Garden Inn

Clinic Admin Physio Clinic

Retail Assistant Manager

Full-Time Medical Aesthetician and Clinic Administrator

Video Journalist (Iqaluit)

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