Ottawa, On Returns manager Jobs – 200 Openings This Week

Customer Service Manager
OZ Optics Ltd —Ottawa West, ON
- $90,000–$110,000 a year
- Full-time
- CRM software
- Marketing
- Writing skills
- Disability insurance
- Dental care
Quick apply
12d
Claims Manager
Windley Ely —Ottawa, ON
- $53,500 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Supervising experience
- Disability insurance
- Dental care
Quick apply
Account Manager
WebMarketers —Ottawa, ON
- $60,000–$70,000 a year
- Full-time
- CRM software
- Project management
- Presentation skills
- Disability insurance
- Dental care
Quick apply
Experienced Retail Store Manager - Northern Ontario 16517309
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Outlook
- Sales
- Inventory management
Quick apply
CPA Manager Accounting & Assurance
PDC Accounting Evolved Chartered Professional Accountants —Ottawa, ON
- $120,000–$160,000 a year
- Full-time
- Hybrid work
- Business development
- Project management
- Team management
- Dental care
Quick apply
Bottega Visibility Manager (Ontario OR Quebec)
Select Wines —Ontario
- $70,000–$80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
Senior Customer Service Administrator
OZ Optics Ltd —Ottawa West, ON
- $75,000–$85,000 a year
- Full-time
- CRM software
- Marketing
- ERP systems
- Disability insurance
- Dental care
Quick apply
12d
Manager, Health & Safety (Bilingual)
Commissionaires —Nepean, ON
- From $100,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
14d
Director of Care, Saint-Louis Long-Term Care
Residence St-Louis —Orleans, ON
- $115,461–$144,325 a year
- Nursing
- English
- Master's degree
- Wellness program
- Employee assistance program
Quick apply
Director of Sales - Courtyard by Marriott
HCC (Ottawa) LP. —Ottawa, ON
- $75,000–$85,000 a year
- Full-time
- Bilingual
- Computer literacy
- Hotel
- Dental care
- Paid time off
Quick apply
3d
Heavy Duty Mechanic
Sandvik —Ontario
- Overtime
- Schematics
- Computer literacy
- Maintenance
- Dental care
Store Manager - Northern Canada
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Outlook
- Sales
- Inventory management
Department Manager, Produce - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
Flight Centre - Travel Consultant
Flight Centre Brand —Ottawa, ON
- $45,000–$68,000 a year
- Weekends as needed
- Customer service
- High school diploma or GED
- Computer skills
- Wellness program
- Disability insurance
Driver
Spicers Canada —Ottawa, ON
- Full-time
- Computer literacy
- High school diploma or GED
- Data entry
Quick apply
Employee and Labour Relations Advisor
Commissionaire Ottawa —Nepean, ON
- From $76,000 a year
- Full-time
- English
- Human resources
- In-person
- Dental care
- Paid time off
Quick apply
7d
Associate/Sr. Associate, Portfolio Management & Impact Analytics - EN-265
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $74,297–$128,743 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Accounting
- Relocation assistance
- Dental care
Quick apply
Portfolio Manager, Portfolio Management & Impact Analytics - Investments EN-303
Export Development Canada | Exportation et développement Canada —Ottawa, ON
- $129,928–$173,235 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Master's degree
- Accounting
- Relocation assistance
- Dental care
Quick apply
Tool Service Technician
Stanley Black & Decker —Ottawa, ON
- $23–$26 an hour
- Full-time
- Inventory control
- Sales
- Microsoft Office
Quick apply
11d
Sales Associate - Natural Health Supplements - Ottawa
Nature's Signature —Orleans, ON
- $17.60–$19.50 an hour
- Part-time
- Sales
- Inventory management
- Customer service
- Store discount
Quick apply

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returns manager jobs near ottawa, on

Customer Service Manager

OZ Optics Ltd -
Ottawa West, ON

Quick apply

Job details

Permanent | Full-time
$90,000–$110,000 a year
12 days ago

Qualifications

CRM software
Marketing
Writing skills
ERP systems
Post-secondary education
Process improvement
English
DEC
Complaint handling
Microsoft Office
MRP
Supervising experience
Team management
Client services
Customer service orientation
Training & development
Manufacturing
Order processing
Business
Associate's degree
Communication skills
Performance evaluation

Full job description

Company Overview

OZ Optics Limited is a leading worldwide supplier of fiber optic products, test equipment and sensors. It is located in Canada's capital city of Ottawa and established in 1985.

Company Perks:

Every employee receives full benefits including medical, dental, optical and life insurance with the premiums paid for by OZ Optics.
Opportunity to work along side with subject matter experts in fiber optics
Opportunity to work on world-class products with cutting-edge technologies
Best recreational facilities company can offer. Squash and basketball courts, weight-training rooms, indoor pool, sauna, and hot tub for use by employees
Staff events - adult and children's holiday parties, Easter egg hunt, family summer barbecue, and soccer games.
Free on-site parking

Position Summary:

Manage and support Customer Service/Order Desk operations.
Apply department procedures for order processing, changes, cancellations, and returns.
Oversee customer order processing to ensure accuracy and timely execution.
Complete customer requests in accordance with company policies.
Support improvements in order processing efficiency and towards customer satisfaction.
Support team development through training and performance management.

Typical Duties:

Prioritize workload in Customer Service/Order Desk.
Utilize ERP to process customer orders, maintain accurate order records, and prepare reports.
Support the department in the effective execution of customer service responsibilities.
Monitor order processing reports and address identified issues.
Coordinate with internal departments to resolve customer requests or complaints.
Communicate with product managers and designers to streamline order processing activities.
Work with production schedulers and planners when order rescheduling is needed.
Communicate with customers to support order acceptance and processing.
Resolve information discrepancies internally and with customers.
Monitor issues that may impact customer deliveries and implement corrective actions.
Support employee performance reviews and ongoing team development.

Education:

Post secondary education in Sales, Marketing, or Business Administration.

Experience:

5-7 years of experience in Customer Service, including order processing, full commercial lifecycle management, and staff supervision, preferably in a manufacturing environment.

Skills:

Excellent knowledge of Microsoft Office Suite
Proficient in ERP/MRP/CRM systems
Proficient in English
Strong written and spoken communication skills

Candidates must be eligible to work in Canada

Job Types: Full-time, Permanent

Pay: $90,000.00-$110,000.00 per year

Benefits:

Casual dress
Company events
Disability insurance
Employee assistance program
Life insurance
On-site parking
Vision care

Application question(s):

Do you have an excellent verbal and written command of English
Do you have a firm understanding of the Commercial Manufacturing Order Processing Cycle from RFQ forward?

Education:

DCS / DEC (required)

Experience:

ERP systems: 7 years (required)
MRP, CRM business applications: 7 years (preferred)
Advanced Microsoft Suite: 7 years (required)
Technical manufacturing Customer service: 7 years (required)

Work Location: In person

Quick apply

Refine Your Search

returns manager jobs in ottawa, on

Customer Service Manager

Claims Manager

Account Manager

Experienced Retail Store Manager - Northern Ontario 16517309

CPA Manager Accounting & Assurance

Bottega Visibility Manager (Ontario OR Quebec)

Senior Customer Service Administrator

Manager, Health & Safety (Bilingual)

Director of Care, Saint-Louis Long-Term Care

Director of Sales - Courtyard by Marriott

Heavy Duty Mechanic

Store Manager - Northern Canada

Department Manager, Produce - Northern Canada

Flight Centre - Travel Consultant

Driver

Employee and Labour Relations Advisor

Associate/Sr. Associate, Portfolio Management & Impact Analytics - EN-265

Portfolio Manager, Portfolio Management & Impact Analytics - Investments EN-303

Tool Service Technician

Sales Associate - Natural Health Supplements - Ottawa

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