Ottawa On Staff accommodation Jobs – 200 Openings This Week

Courtyard by Marriott-Director of Rooms Operation
HCC (Ottawa) LP. —Ottawa, ON
- $80,000–$85,000 a year
- Full-time
- Finance
- Hotel
- Bachelor's
- Dental care
- Paid time off
Quick apply
14d
MGE (Manager of Guest Experience)
Milestones Bar and Grill —Ottawa, ON
- From $21 an hour
- Part-time
- Hospitality
- Customer service
- Restaurant management
- Store discount
Quick apply
Customer Service Associates - Seasonal positions (Ottawa)
Simons —Ottawa, ON
- $20.00–$28.40 an hour
- Part-time
- Bilingual
- English
Store Associate
The Salvation Army —Ottawa, ON
- $17.60–$25.23 an hour
- Full-time
- Heavy lifting
- Customer service
- Cash handling
Guest Service Agent
Sandman Hotel Group —Ottawa, ON
- $21.90 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Night Auditor
Marriott International, Inc —Ottawa, ON
- $29.34 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
14d
Front Desk Concierge - casual
Wellington West Retirement Community —Ottawa, ON
- $18.74 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- Paid time off
Quick apply
14d
Receptionist and Events Assistant
McMillan LLP —Ottawa, ON
- $48,000–$53,000 a year
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
10d
Ticket Operations Coordinator
Ottawa Sports & Entertainment Group —Ottawa, ON
- $45,800–$48,800 a year
- Weekends as needed
- Bilingual
- English
- Business
Quick apply
Customer Service Associate
Halo Wash - Stittsville —Stittsville, ON
- $18 an hour
- Part-time
- Sales
- Customer service
- High school diploma or GED
Quick apply
11d
Préposé à l'entretien ménager
BGIS —Ottawa, ON
- $17.60–$20.88 an hour
- Part-time
- Heavy lifting
- Maintenance
Concession Cashier Seasonal Part Time
Levy Canada —Ottawa, ON
- Part-time
- Bilingual
- Heavy lifting
- Basic math
Quick apply
Information Officer
University of Ottawa —Ottawa, ON
- $54,118–$68,361 a year
- Full-time
- Bilingual
- Sales
- Customer service
3d
Service Express Attendant
Marriott International, Inc —Ottawa, ON
- $20.10 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Supervising experience
- Dental care
2d
Inventory - Administrative Support - Casual Employment (2025)
Global Affairs Canada —Ottawa, ON
- $57,217–$79,511 a year
- Administrative experience
- Project management
Community Coordinator - Construction
Mattamy Homes —Ottawa, ON
- $50,000–$73,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Janitorial Supervisor/Cleaner (12:00pm - 8:00 pm, Monday - Friday, FULL TIME (87301001)
Sodexo Canada Ltd —Ottawa, ON
- From $23 an hour
- Full-time
- Heavy lifting
- Writing skills
- English
Quick apply
Administrative Assistant
J.L. Richards & Associates Limited —Ottawa, ON
- $45,000–$60,000 a year
- Administrative experience
- Communication skills
- Dental care
Executive Assistant
Carlington Community Health Centre —Ottawa, ON
- $27.26–$32.07 an hour
- Part-time
- English
- Microsoft Office
- Databases
Quick apply
14d
Bakery Clerk - Part Time
Metro —Ottawa, ON
- From $17.60 an hour
- Weekends as needed
- Customer service
- Bakery
- Recruiting

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Courtyard by Marriott-Director of Rooms Operation

HCC (Ottawa) LP.
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$80,000–$85,000 a year
14 days ago

Qualifications

Finance
Bachelor's
Hospitality Management
Business
Hotel experience

Full job description

JOB SUMMARY

The Director of Rooms Operations is the strategic and operational leader, responsible for all aspects of Front Office, Housekeeping, Guest Services, and Maintenance operations. This role ensures full alignment with Marriott brand standards while driving exceptional guest experience, strong financial performance, and high associate engagement. The Director of Rooms Operations maintains a hands-on leadership approach, actively engaging in daily operations, coaching leaders, decision-making and ensuring service excellence at all levels.

JOB RESPONSIBILITIES

This position is responsible for the following tasks:

· Lead all departments: Front Office, Housekeeping, Guest Services, and Maintenance

· Maintain a highly visible, hands-on leadership presence in daily operations

· Conduct weekly formal inspections of guest rooms, public areas, and back-of-house spaces

· Ensure consistent execution of Marriott brand standards and service culture

· Lead and support Marriott Bonvoy enrollment goals and guest loyalty initiatives

· Drive cross-department collaboration with Food & Beverage and Sales Management.

· Participate in Executive Committee meetings and property-wide strategy discussions.

· Develop and manage annual operations budgets (labor, expenses, and operational costs)

· Maintain strict labor control across Housekeeping, Front Office, and Maintenance

· Analyze daily and monthly P&L performance and implement corrective actions

· Track key metrics including Occupancy, ADR, RevPAR, and CPOR (Cost Per Occupied Room)

· Identify cost-saving opportunities while maintaining service excellence

· Review Medallia and guest feedback daily and take immediate corrective action

· Ensure prompt and effective guest complaint resolution and service recovery

· Oversee Front Desk, Night Audit, PBX, and Guest Services operations

· Ensure smooth check-in/check-out experiences and queue management

· Optimize room assignment strategy and occupancy flow

· Maintain accuracy in billing, cash handling, and audit procedures

· Ensure strong coordination between Front Office and Housekeeping

· Oversee lost & found, inventory, and supply management

· Conduct daily oversight and weekly formal inspections of guest rooms and public areas

· Ensure preventive maintenance programs are executed in coordination with Engineering

· Conduct performance evaluations, coaching sessions, corrective action plans, on-the-floor coaching, training, and leadership development

· Drive associate engagement, retention, and recognition programs

· Lead daily stand-ups and departmental briefings with a focus on accountability and service excellence

· Actively participate in Revenue Management calls and strategy meetings

· Support group business execution and room block optimization

· Implement upselling strategies (room upgrades, premium rooms, packages)

· Support demand forecasting and pricing strategies through operational readiness

· Oversee safety, security, and emergency response procedures

· Partner with maintenance and capital improvement projects

· Ensure health, safety, and cleanliness regulations are consistently followed

· Support internal and external audits (brand, safety, financial, operational)

· Ensure front desk staff actively promote Bonvoy enrollment

· Monitor enrollment performance and drive accountability across departments

· Integrate loyalty engagement into daily guest interactions and check-in experience

· Support property-wide strategies to increase member retention and engagement

· Other tasks as required

QUALIFICATIONS

· 5–10 years hotel operations experience in limited or full-service hotels

· 2–4+ years in senior leadership roles (Front Office Manager, Executive Housekeeper, or Rooms Division Manager)

· Experience with Marriott or comparable branded hotel environment strongly preferred

· Strong financial and labor control expertise (P&L management, forecasting, productivity)

· Hands-on leadership style with strong presence on the floor

· Deep operational knowledge of Front Office and Housekeeping

· Strong guest recovery and service excellence capability

· Excellent communication and executive-level leadership presence

· Ability to perform in high-pressure, high-occupancy environments

EDUCATION REQUIREMENTS

· Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred)

HCC (Ottawa) LP. is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, disability, or any other characteristic protected by applicable legislation.

We celebrate diversity and are dedicated to creating an inclusive work environment where everyone feels valued, respected, and empowered to contribute to our mission.

We encourage qualified individuals from all backgrounds to apply for available positions and join us in our pursuit of excellence.

We will accommodate the needs of applicants under the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and any other applicable legislation throughout all stages of the recruitment and selection process. If you require support/accommodation during the hiring process, please contact our Human Resources Department at [email protected].

Pay: $80,000.00-$85,000.00 per year

Benefits:

Dental care
Discounted or free food
Extended health care
On-site parking
Paid time off
Vision care

Experience:

hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

staff accommodation jobs in ottawa on

Courtyard by Marriott-Director of Rooms Operation

MGE (Manager of Guest Experience)

Customer Service Associates - Seasonal positions (Ottawa)

Store Associate

Guest Service Agent

Night Auditor

Front Desk Concierge - casual

Receptionist and Events Assistant

Ticket Operations Coordinator

Customer Service Associate

Préposé à l'entretien ménager

Concession Cashier Seasonal Part Time

Information Officer

Service Express Attendant

Inventory - Administrative Support - Casual Employment (2025)

Community Coordinator - Construction

Janitorial Supervisor/Cleaner (12:00pm - 8:00 pm, Monday - Friday, FULL TIME (87301001)

Administrative Assistant

Executive Assistant

Bakery Clerk - Part Time

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