Richmond Hill On Patient experience manager Jobs – 1068 Openings This Week

Manager, Project Delivery – Long Term Care, FT (J0726-0033)
North York General Hospital —Toronto, ON
- $127,612.88–$153,750.68 a year
- 8 hour shift
- PMP
- Master's degree
- Analysis skills
Quick apply
14d
Manager, Service Desk
Mackenzie Health —Richmond Hill, ON
- $111,365–$142,116 a year
- Full-time
- Remote
- Computer Science
- PMP
- Engineering
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Computer skills
- Dental care
Quick apply
Director of WAHA Queens Health Education Campus Initiative, Moose Factory & Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Supervising experience
- Project management
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
13d
Medical Laboratory Technologist - Microbiology
Med Health Laboratories Ltd —North York, ON
- From $35 an hour
- Part-time
- Microsoft Excel
- Laboratory experience
- Continuous improvement
Quick apply
Radiation Therapy Clinical Educator
University Health Network —Toronto, ON
- $48.00–$70.27 an hour
- Full-time
- Customer service
- English
- Master's degree
- Dental care
- Employee assistance program
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Occupational Health Nurse - Permanent Part Time
Toronto Grace Health Centre —Toronto, ON
- $45–$54 an hour
- Part-time
- Nursing
- BLS Certification
- Presentation skills
Dental Office Manager
Confidential —East York, ON
- $35–$45 an hour
- Full-time
- Management
- Customer service
- Administrative experience
Quick apply
14d
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Dental Receptionist
Markham and Richmond Hill Dental Office —Richmond Hill, ON
- $20–$28 an hour
- Part-time
- Customer service
- Medical office experience
- English
- Dental care
Quick apply
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Clinical Dietitian, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $41.94–$49.97 an hour
- Full-time
- Bilingual
- Customer service
- Disability insurance
- Dental care
Quick apply
Diabetes Education Dietitian, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $41.94–$49.97 an hour
- Full-time
- Dental care
- Employee assistance program
Quick apply
Lead Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $37.43–$44.57 an hour
- Full-time
- Inventory control
- English
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Manager of FHO & Academics
South East Toronto Family Health Team —Toronto, ON
- $33.28–$36.11 an hour
- Full-time
- Management
- Medical office experience
- Microsoft Office
- Disability insurance
- Dental care
Quick apply
Inside Sales Representative (Bilingual)
PHL Distributions Inc —North York, ON
- $45,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Salesforce
- English
- Dental care
- Paid time off
Quick apply
Pharmacy Technician, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $36.16–$41.29 an hour
- Full-time
- Inventory control
- English
- In-person
- Dental care
- Employee assistance program
Quick apply
Registered Nurse, Operating Room
Humber River Health —Greater Toronto Area, ON
- $41.15–$58.98 an hour
- 8 hour shift
- BLS Certification
- Communication skills

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patient experience manager jobs near richmond hill on

Manager, Project Delivery – Long Term Care, FT (J0726-0033)

North York General Hospital -
Toronto, ON

Quick apply

Job details

Permanent | Full-time
$127,612.88–$153,750.68 a year
14 days ago

Qualifications

PMP
Master's degree
Analysis skills
Bachelor's
Business
Communication skills

Full job description

Company Bio

North York General is one of Canada’s leading community academic hospitals with a vision to deliver World-Class Care, 24/7. Affiliated with the University of Toronto, our multi-site campus supports our diverse community through every stage and life-defining moment by providing a wide range of acute care, ambulatory and long-term care services.

What defines North York General goes beyond exceptional quality care. Our superpower is how we deliver that care – the unparalleled compassion we bring to every encounter, during the moments that matter. Through partnerships, collaboration and academic endeavours, we seek to set new standards for People-Centred Care—a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier community.

North York General is a member of the North York Toronto Health Partners, an Ontario Health Team that integrates local care with patients, primary care and community partners.

We are proud to be a place where the best people come to learn, grow and innovate. Join North York General to accelerate your career!

Position Summary

Manager, Project Delivery – Long-Term Care (LTC)
NYG is embarking on the largest capital expansion in its history. A new Long-Term Care Development (LTCD) will be constructed on the 4000 Leslie Street site, replacing NYG’s existing long-term care home and significantly expanding long-term care capacity with a total of 528 beds as part of a senior’s campus of care.

The Manager, Project Delivery - LTC provides leadership to ensure clinical and operational requirements are effectively integrated into the delivery of this major capital project. As the Clinical Planning Lead, this role will bring clinical expertise in long-term care to a highly collaborative project team. This role will support preparation for opening day, including development of clinical workflows, policies, staffing models, and other clinical readiness planning, while supporting other workstreams requiring clinical input to ensure resident safety, efficiency, and quality outcomes. The position leads stakeholder engagement, and clinical readiness planning to ensure alignment across multidisciplinary teams. It also supports coordinated decision-making and transition planning to enable safe and effective activation of the new facility.

On a practical level, you will

Translate clinical and non-clinical workflows, operational models, and program requirements into clear guidance for the project delivery team.
Liaise with program clinical leadership to ensure alignment with workflow intent, resident safety, accessibility, infection prevention, equipment requirements, ergonomics, and operational efficiency.
Lead the process for clinical approvals, Ministry of Long-Term Care compliance checks, and change control documentation and escalation of unresolved issues or decisions
Ensure clinical requirements are incorporated into room layouts, staffing assumptions, SOP development, and transition planning and operational readiness.
Lead structured engagement with clinical programs, physician leaders, nursing, allied health, and support service, project teams, and other required stakeholders
Facilitate user group meetings, design review workshops, workflow mapping sessions, and clinical validation activities.
Document clinical requirements, decisions, and outstanding issues, ensuring timely escalation when required.
Support clinical, operational and executive leadership with briefing materials, recommendations and decision records for key decisions and approvals.
Facilitate multidisciplinary evaluation of proposed layouts, equipment configurations, adjacencies, and staffing models.
Ensure consistent documentation and traceability of decisions across departments.
Collaborate with operational readiness, facilities, ICAT, equipment planning, and education teams to develop clinical transition plans.
Support Day One readiness activities including workflow testing, equipment commissioning, orientation, training, and clinical activation exercises.
Contribute to structured project management processes within the project team, including issue tracking, risk reviews, schedule coordination, and integrated planning activities.
Participate in the preparation of governance materials for NYGH internal committees.
Maintain clear, organized documentation and ensure communication pathways support timely decision making across the project.
Responsible for developing and enforcing departmental policies, procedures and workflows

Qualifications

Bachelor’s Degree in a clinical discipline (e.g., Nursing or Allied Health)
Regulated healthcare professional in good standing (e.g., Registered Nurse, Occupational Therapist, or equivalent)
Master’s degree in a health- or business-related field preferred
Project Management designation would be an asset (PMP)
Minimum 3 years’ experience in Clinical operations/management in a Long-Term Care setting
Experience in healthcare project delivery, redevelopment, and/or related roles involving clinical stakeholder engagement preferred
Demonstrated experience facilitating structured user engagement sessions, translating clinical workflows into project requirements, and supporting design or operational planning processes.
Strong interpersonal and communication skills with the ability to work collaboratively with clinical leaders, interprofessional teams, consultants, and project partners.
Demonstrated knowledge of hospital design processes, functional programming, or clinical workflow planning.
Strong communication, relationship-building, and analytical skills with the ability to gather, validate, and synthesize input from multiple stakeholder groups.

What We Offer

Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Permanent position with 8 hours shifts, Days Shifts in the Planning and Redevelopment Program. We offer a highly competitive total compensation package that includes benefits, pension, and vacation. If you were searching for more reasons to consider joining the wonderful team at NYGH, check out some features of our Total Rewards package by visiting nygh.on.ca

#INDHP
#LI-BR1

How to Apply

Think you're the right person for the job? Here's your first chance to show us why:

Ensure to meet the deadline - only applications received by the closing date will be considered.
We will review all applications and will contact those selected for an interview.

Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

Quick apply

Refine Your Search

patient experience manager jobs in richmond hill on

Manager, Project Delivery – Long Term Care, FT (J0726-0033)

Manager, Service Desk

Medical Radiation Technologist, Moose Factory, ON

Director of WAHA Queens Health Education Campus Initiative, Moose Factory & Moosonee, ON

Medical Laboratory Technologist - Microbiology

Radiation Therapy Clinical Educator

Director of Patient Care, Fort Albany, ON

Clinical Manager, Attawapiskat, ON

Occupational Health Nurse - Permanent Part Time

Dental Office Manager

Director of Long Term & Elder Care, Moose Factory, ON

Dental Receptionist

Director of Infrastructure and Policy, Moosonee, ON

Clinical Dietitian, Moose Factory, ON

Diabetes Education Dietitian, Moose Factory, ON

Lead Pharmacy Technician, Moose Factory, ON

Manager of FHO & Academics

Inside Sales Representative (Bilingual)

Pharmacy Technician, Moose Factory, ON

Registered Nurse, Operating Room

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