Saskatchewan Guest experience leader Jobs – 158 Openings This Week

Guest Services Manager
Hurst Hospitality Inc. —Swift Current, SK
- Full-time
- Sales
- English
- Hotel
- Store discount
- Disability insurance
Quick apply
Sales Manager- Drive Nation Regina
FFUN Group —Regina, SK
- From $100,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Dental care
Quick apply
12d
Shift Manager
KFC Canada - FMI Group —North Battleford, SK
- Weekends as needed
- Leadership
- Dental care
Quick apply
Shift Manager
KFC Canada - FMI Group —Melfort, SK
- Weekends as needed
- Leadership
- Dental care
Quick apply
Shift Manager
KFC Canada - FMI Group —Martensville, SK
- Weekends as needed
- Leadership
- Dental care
Quick apply
9d
General Manager
KFC Canada - FMI Group —Martensville, SK
- Weekends as needed
- Leadership
- Restaurant
- Dental care
Quick apply
9d
General Manager
KFC Canada - FMI Group —Saskatoon, SK
- Weekends as needed
- Leadership
- Restaurant
- Dental care
Quick apply
5d
Shift Manager
KFC Canada - FMI Group —Nipawin, SK
- Weekends as needed
- Leadership
- Dental care
Quick apply
5d
Keyholder (Part-Time)
QE Home —Saskatoon, SK
- Part-time
- Heavy lifting
- Supervising experience
- Guest services
- Dental care
Quick apply
12d
Assistant Manager
Browns Crafthouse Chuka Blvd —Regina, SK
- $43,000–$47,000 a year
- Full-time
- Casual dining restaurant
- High school diploma or GED
- Supervising experience
Quick apply
ECC - Barista Leader
Empty Cup Collective —Saskatoon, SK
- $17.30–$17.80 an hour
- Full-time
- Serving
- Hospitality
- Customer service
Quick apply
Sales Associate, Full Time
Dufresne —Saskatoon, SK
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
Quick apply
Culinary Management | Idylwyld Drive
Cactus Club Cafe Saskatoon —Saskatoon, SK
- $50,000–$80,000 a year
- Full-time
- First Aid Certification
- Kitchen experience
Sales Associate, Full Time
Dufresne —Prince Albert, SK
- Weekends as needed
- Sales
- Customer service
- High school diploma or GED
Quick apply
10h
Guest Experience Leader
McDonald's —Meadow Lake, SK
- Food service
- Restaurant experience
- Flexible schedule
General Manager | Full-Time | Temple Gardens Centre
Oak View Group —Moose Jaw, SK
- $122,797–$159,636 a year
- Full-time
- Sales
- Microsoft Office
- Supervising experience
- Dental care
- Paid time off
Quality Assurance & Guest Experience Coordinator – Tim Hortons
Tim Hortons Emerald Park —Emerald Park, SK
- $18.50–$34.00 an hour
- Weekends as needed
- Hospitality
- In-person
- Leadership
- Store discount
- Dental care
Quick apply
Aerie - Merchandising Team Leader
American Eagle Outfitters —Saskatoon, SK
- Full-time
- Sales
Aerie - Sales Leader (Full-Time)
American Eagle Outfitters —Saskatoon, SK
- Full-time
- Sales
- Leadership
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters —Saskatoon, SK
- Full-time
- Sales

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guest experience leader jobs near saskatchewan

Guest Services Manager

Hurst Hospitality Inc.
Swift Current, SK

Quick apply

Job details

Permanent | Full-time

Qualifications

Computer operation
Sales
English
Supervising experience
Front desk
Guest services
Hotel experience

Full job description

Reporting to the General Manager, the Guest Services Manager is responsible for the development of a motivated, organized, and empowered Guest Services team to provide the level of service, professional work standards and guest care required by brand standards and contribute to the overall profitability of the property. This position is located at our Holiday Inn Express & Suites located Swift Current, SK.

MAIN DUTIES:
1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
2. Respond to guest’s special requests, needs, problems, issues, and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business.
3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers.
4. Supervise the Guest Service Agents. Proactively guide and monitor the achievement of standards and empower individual team members to achieve professional work standards, exceptional guest care and contribution to revenue goals
5. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
6. Ensure all Guest Services team members are skilled in the use of the computer system in accordance with laid down procedures.
7. Ensure the accurate running/checking of computer reports by night audit and day staff to achieve timely submission of figures to the General Manager.
8. Ensure total hospitality is displayed by every member of the team with proactive selling of property facilities, special Company promotions and local facilities.
9. Ensure security of cash, credit card and keys and facilitate timely pick up/delivery of cash in line with Company policy.
10. Ensure accuracy of all guest billing with adherence to the Credit Policy and responding promptly to any questions from the corporate office.
11. Ensure the phone is answered promptly and pleasantly
12. Ensure professional and systematic implementation of procedures relating to group bookings in accordance with company policy and Yield Management targets, maintaining effective communication with the Sales team as appropriate.

SKILLS, ABILITIES AND QUALIFICATIONS:

Previous Guest Services Manager or Front desk Supervisor experience in a branded hotel
Being able to legally work in Canada (No LMIA available)
Must have the ability to communicate in English.
In depth knowledge of PMS systems, previous Opera experience an asset
Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
Being a great leader and team motivator.

Thank you for your interest. Only those who are selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

Company pension
Dental care
Disability insurance
Extended health care
RRSP match
Store discount
Vision care

Experience:

Hotel front desk supervision: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

guest experience leader jobs in saskatchewan

Guest Services Manager

Sales Manager- Drive Nation Regina

Shift Manager

Shift Manager

Shift Manager

General Manager

General Manager

Shift Manager

Keyholder (Part-Time)

Assistant Manager

ECC - Barista Leader

Sales Associate, Full Time

Culinary Management | Idylwyld Drive

Sales Associate, Full Time

Guest Experience Leader

General Manager | Full-Time | Temple Gardens Centre

Quality Assurance & Guest Experience Coordinator – Tim Hortons

Aerie - Merchandising Team Leader

Aerie - Sales Leader (Full-Time)

Aerie - Merchandising Team Leader (Assistant Manager)

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