Security Alarm Technician – Service/Install of Security Alarm Products
Why join Chubb Fire and Security? At Chubb Fire and Security Canada powered by API Group, we provide cutting-edge fire safety and security solutions to protect what matters to most to our clients across the nation. As a trusted leader in the fire and security industry, we have built a reputation for excellence, reliability, and innovation. Joining our team means being part of a leading provider of fire safety and security solutions, with opportunities for growth and advancement.
As Leaders, we recognize that our success happens only when our Branches and Field Leaders are successful. All of our people are foundational to creating value.
Our Core Values:
· Protect people first
· Think steps ahead
· Own what we do
· Bring energy to challenges
· Win with integrity, together
Mission Statement:
“For every one of us to go the extra mile for our customers and our industry. We lead the way in designing, delivering and supporting safe, reliable and innovative solutions.”
Role Summary:
Our Burnaby BC branch is looking for Security Alarm Technician (Commercial Technician) to perform high-quality security service work, installations, renovations and programming for our commercial customers while also providing superior customer service throughout BC and the Yukon. The ideal candidate is an experienced Technician with proven expertise in installing and servicing commercial security alarm systems.
This is an unionized position, and the successful candidate must be eligible to join the Local IBEW 213 Union.
Job Responsibilities:
- Coordinate, install and program systems (alarm, access control and CCTV) as per the customer’s specifications
- Perform Service work, ULC Inspections, Installations, Verification duties as assigned by the Coordinator
- Coordinate with Sales Representatives and Security Coordinators
- Work to meet project estimation and deadlines
- Flexibility to work different shifts as required
- Frequent out of town travel is a requirement of the role
- Stay up to date on current alarm technology.
- Networking and programming as required.
- Coordinate, install, service and program systems (alarm, access control, intercom and CCTV) as per the customer’s specifications while following industry regulations
- Communicate with customers to identify the source of the problem of their alarm system.
- Independently perform high quality service, proper maintenance and make recommendations for improvement to the system if needed.
- Conduct testing on alarm systems to ensure that the service provided was successful.
- Inform customers on how to operate and use their alarm system in a takeover situation. In addition, educate the customers on basic knowledge of alarm system utilization.
- Work to meet all installation and service call deadlines
- Must be able to complete out of town work (including overnight stays), oncall work and overtime as required
- Other duties as assigned.
Qualifications:
- Trades Qualification – Security Alarms
- Computer and network knowledge to set up systems
- Basic understanding of electrical code and requirements
- Minimum 3 years of experience within a similar role
- A valid Canadian driver’s license with a clean record
- A valid provincial Security Alarm Installer license issued from the government of BC
- Excellent working knowledge of Access Control, Alarms and CCTV systems
More about the position and the type of candidate required:
- Highly organized and able to work under pressure
- Proven analytical and critical thinking skills combined with common sense
- Careful attention to detail
- Adaptable to changing environments
- Strong communication skills – verbal, written, and presentations
- Positive outlook
Our offerings include
- Competitive compensation and benefit package
- RRSP matching
- Employee Stock Purchase Plan
- Employee Discounts
- Learning and Development opportunities
- Reward and Recognition Program
- A culture of performance & accountability
- A supportive and positive team environment
Background Check Requirements:
As a condition of employment, this position may be subject to the successful completion of the following pre-employment conditions:
- Criminal Background Check
- Reference Check
We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.
We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.
Pay: From $31.68 per hour
Work Location: In person
