Toronto, On Customer care coordinator Jobs – 215 Openings This Week

Bilingual Sales Account Coordinator- Contract
MINTZ GLOBAL SCREENING INC —Toronto, ON
- $52,000–$56,000 a year
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Auto Body Shop Parts Coordinator & Office Administrator
MacGyver Auto Body& Collision —Richmond Hill, ON
- $19.55–$24.00 an hour
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
5d
Dental treatment coordinator/front desk/Receptionist
Dentistry —Scarborough, ON
- From $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Dental care
- Paid time off
Quick apply
Customer Account Coordinator
XTL Transport, Logistics, Distribution —Etobicoke, ON
- Full-time
- Bilingual
- Data entry
- Communication skills
Quick apply
Care Coordinator
Bloom Care Solutions —Vaughan, ON
- $40,000 a year
- Full-time
- Management
- Case management
- Mentoring
- Dental care
- Vision care
Quick apply
Equipment Rental Sales & Coordinator
Momentum Lift Equipment —Etobicoke, ON
- $75,000–$95,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Paid time off
Quick apply
Customer Service Coordinator ( Moving & Logistics)
Dymon Storage —Etobicoke, ON
- $50,000–$60,000 a year
- Full-time
- Microsoft Word
- High school diploma or GED
- Organizational skills
- Dental care
Quick apply
Dental Treatment Coordinator / Customer Service
Pro-Art Dental Laboratory —Toronto, ON
- $24–$30 an hour
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
4d
Customer Account Coordinator
XTL Transport, Logistics, Distribution —Brampton, ON
- Full-time
- Bilingual
- Data entry
- Communication skills
Quick apply
Sales Coordinator
MYC Media —Mississauga, ON
- $50,000–$60,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
- Dental care
- Life insurance
Quick apply
Sales & Operations Coordinator
Medovino Imports - Wine Agency —Mississauga, ON
- $50,000–$60,000 a year
- Full-time
- Inventory control
- Sales
- Customer service
Quick apply
Service and Admin Coordinator
Multi-Flow Systems —Concord, ON
- $50,000–$60,000 a year
- Full-time
- Administrative experience
- No university degree
- Data entry
- Disability insurance
- Dental care
Quick apply
Accounts Receivables Coordinator/Dental Administrator - Dental Operations
Krest One Dental —Mississauga, ON
- $20–$25 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
- Dental care
Quick apply
Sales Coordinator
Tradition Fine Foods Ltd. —Scarborough, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Dental care
Quick apply
Dental Receptionist / Patient Experience Coordinator
Eleven Dental —Toronto, ON
- $22–$30 an hour
- Part-time
- Bachelor's
- In-person
- Epic
Quick apply
Customer Solutions Coordinator - Manufacturing
CRS Packaging Inc —Woodbridge, ON
- $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Dental care
Quick apply
Dental Treatment Coordinator/Administrator
416 Dentistry —Scarborough, ON
- $27–$32 an hour
- Full-time
- Organizational skills
- Computer skills
- In-person
- Dental care
Quick apply
12d
Salon Coordinator
Tonyc Salon —Markham, ON
- From $18 an hour
- Part-time
- Sales
- Customer service
- Team management
- Store discount
Quick apply
Dental Receptionist/Treatment Co ordinator
Park Lane Dental Care —Toronto, ON
- $30–$35 an hour
- Full-time
- English
- In-person
- Leadership
- Dental care
Quick apply
Project Coordinator - CSR
ICON Visual Communications Inc. —Markham, ON
- $43,000–$48,000 a year
- Full-time
- Databases
- High school diploma or GED
- Quality Control
- Dental care
- Vision care
Quick apply

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Bilingual Sales Account Coordinator- Contract

MINTZ GLOBAL SCREENING INC -
Toronto, ON

Quick apply

Job details

Full-time
$52,000–$56,000 a year

Qualifications

CRM software
French
Contract management
Inbound selling
Customer relationship building
Customer retention
Key account management
English
Complaint handling
Client relationship development
Microsoft Office
High school diploma or GED
Cross-selling
Business development
Client services
Sales orientation
Customer service orientation
Contracts
Client consultation
Account management
Communication skills
Client interaction
Team coordination

Full job description

BILINGUAL SALES ACCOUNT COORDINATOR

Contract | Potential for Extension

Reporting directly to the National Director of Sales and Customer Excellence, the Account Coordinator is responsible for the service and management of existing accounts, as well as overseeing the end-to-end sales cycle for small to mid-size accounts.

Position type : Temporary, with the possibility of an extension based on business needs.

This role involves managing the complete sales process for certain clients while also supporting and providing service to larger clients in coordination with the Account Executive team. The Account Coordinator must ensure that all accounts and sales activities are handled in accordance with established guidelines and company procedures, with a focus on developing, retaining, and growing current business relationships.

In this capacity, the Account Coordinator will collaborate with various internal teams, handling day-to-day interactive needs of clients, both external and internal. They will act as a liaison between clients, external applicants, and other stakeholders to ensure the smooth handling of any concerns or issues. This role is essential in supporting the effective operation of Sales and Customer Service functions.

The Account Coordinator is expected to be well-organized, detail-oriented, and capable of working efficiently both as part of a team and independently. They should possess above-average communication skills and a strong customer service orientation, with the ability to manage multiple clients simultaneously. The Account Coordinator will work within a sales pod, collaborating with one or more Account Executives and the customer excellence team to support client meetings, follow-ups, proposal preparations, documentation requirements, service agreements, and contract management. Additionally, the Account Coordinator will need to work closely with their assigned Account Executives and other members of the Sales and Customer Service team, as well as other areas of the company. A solid understanding of company policies and procedures and adherence to applicable legislation is crucial for this role.

Responsibilities:

The Account Coordinator shall:

Accountable and responsible for managing an established base of existing customers as well as the closing of inbound sales leads individually or in conjunction with their assigned sales pod.
Increase revenue and retention rates within existing and/ or new accounts within assigned sales pod.
Identify accounts with unmet needs that could generate new business.
Stimulate volume from existing accounts (drive consolidation of all background screening solutions)
Upsell and cross sell existing and new services into existing accounts.
Support sales pod in identifying and executing opportunities for penetration into our larger accounts.
Qualify and close inbound - outbound new business sales opportunities (mid-size account).
Build excellent client relationships offering value-added, insightful and strategic input to client business.
Track and report activities and support the development of strategic action plans within a book of business and sales pod.
Ensure operational customer support and satisfaction; resolve customer issues
Create excellent customer relationships by providing value-added, in-depth strategic advice.
Participate actively in the weekly Sales’ team meetings (occasionally held off-site or in office).
Respond quickly and effectively to customer requests and/or Account Executive needs.
Meet and exceed customer expectations.
Obtain and evaluate all relevant information to handle inquiries and complaints.
Ensure that all required documents are attached to the customer's request/applicants file as needed including consent documents needed for the requested verification.
Liaise with Sales pod & Customer Service teams to ensure all unresolved issues are handled by the appropriate resource to the satisfaction of the client.
Handle account access issues and provide training/demos if required.
Proficient in adding, tracking, and updating information using CRM tools.
Escalate and prioritize issues from book of business and/or sales pod and handle as per company policies and procedures as needed.
Provide sales support as necessary.
Perform other duties as assigned by supervisors to support departmental objectives and contribute to team success.

Required Qualifications:

Knowledge and Education

Hold a minimum of a high school diploma or an equivalent qualification from a recognized Canadian institution.
Any other relevant qualification and/or diploma in a related field is considered an asset.
Excellent verbal and written communication skills in the official languages (Quebec-French / Ontario-English); bilingualism is considered a significant asset.

Experience, Skills and Abilities

One to two years of experience in an inside sales, account management, or business development role.
Two (2) to five (5) years of experience in customer service.
Exceptional interpersonal skills, with the ability to build and maintain positive relationships with clients and team members.
Proven problem-solving abilities, with a demonstrated capacity to address and resolve issues efficiently and effectively.
Proficient in standard IT skills, including a strong working knowledge of desktop tools such as Microsoft Office Suite, Internet applications, and CRM systems.
Ability to thrive in a dynamic and evolving work environment, adapting to changes and challenges as they arise.
Demonstrated capability to work both independently and collaboratively within a team setting, managing tasks and responsibilities with minimal supervision.
Strong initiative and the ability to meet deadlines consistently, with a proactive approach to managing workload and achieving objectives.

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in toronto, on

Bilingual Sales Account Coordinator- Contract

Auto Body Shop Parts Coordinator & Office Administrator

Dental treatment coordinator/front desk/Receptionist

Customer Account Coordinator

Care Coordinator

Equipment Rental Sales & Coordinator

Customer Service Coordinator ( Moving & Logistics)

Dental Treatment Coordinator / Customer Service

Customer Account Coordinator

Sales Coordinator

Sales & Operations Coordinator

Service and Admin Coordinator

Accounts Receivables Coordinator/Dental Administrator - Dental Operations

Sales Coordinator

Dental Receptionist / Patient Experience Coordinator

Customer Solutions Coordinator - Manufacturing

Dental Treatment Coordinator/Administrator

Salon Coordinator

Dental Receptionist/Treatment Co ordinator

Project Coordinator - CSR

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