Toronto, On Software & Jobs – 4555 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Bachelor's
- Wellness program
- Dental care
Quick apply
CAD Electrical Design Technologist
Utility Solutions Corporation —Mississauga, ON
- $55,350–$69,200 a year
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
Junior IT Technician
Franklin Empire Inc —Etobicoke, ON
- $50,000–$55,000 a year
- 8 hour shift
- Remote
- Computer science
- Computer Science
- Inventory management
- Disability insurance
- Dental care
Quick apply
13d
Executive Assistant
TDS Personnel Ltd —Toronto, ON
- $90,000–$100,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Software Support Representative
BIS Safety Software —Toronto, ON
- $21–$24 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
- Disability insurance
- Dental care
Quick apply
Onsite Service Desk Analyst - Contract
Compugen Inc —Toronto, ON
- $33–$35 an hour
- Contract
- Computer science
- Computer Science
- Customer service
5d
Software Developer (Junior to Intermediate)
MAD Elevator Inc —Mississauga, ON
- $72,000–$95,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
6d
Senior Salesforce Administrator & Developer
Confidential —Toronto, ON
- $45–$65 an hour
- Contract
- Sales
- Salesforce
- APIs
Quick apply
7d
Construction Surveyor
True North Positioning Inc. —Greater Toronto Area, ON
- $30–$40 an hour
- 8 hour shift
- Construction experience
- In-person
- Communication skills
- Dental care
- Paid time off
Quick apply
Design Engineer, Track
Toronto Transit Commission —Toronto, ON
- $100,318.40–$125,434.40 a year
- Weekends as needed
- Engineering
- Master's degree
- Databases
- Dental care
- Vision care
8d
Tech Lead
Tactable —Toronto, ON
- $150,000–$190,000 a year
- Full-time
- Hybrid work
- Azure
- English
- AWS
- Dental care
- Paid time off
Quick apply
Bilingual Technical Customer Support (French/English)
L Squared Digital Signage —North York, ON
- From $60,000 a year
- Weekends as needed
- Bilingual
- CRM software
- Computer Science
- Dental care
- Paid time off
Quick apply
Executive Secretary
Westfield Secondary School —Toronto, ON
- $19.25 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Organizational skills
- Dental care
- Vision care
Quick apply
Solutions Architect
Rothmans, Benson & Hedges —Toronto, ON
- $145,416 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
iOS Mobile Application Developer
BVD Group —Brampton, ON
- $75,000–$85,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Engineering Technologist, Rail Cars and Shops
Toronto Transit Commission —Toronto, ON
- $104,124.80–$130,166.40 a year
- Full-time
- Microsoft Office
- Analysis skills
- Presentation skills
- Dental care
- Vision care
8d
Intermediate Civil Engineer, Stormwater Management - Markham, ON
SCS Consulting —Toronto, ON
- Full-time
- AutoCAD
- Civil engineering
- Schematics
- Commuter benefits
- Tuition reimbursement
Quick apply
Engineering Product Developer - Level 2
Keilhauer LTD —Scarborough, ON
- $70,000–$80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Intermediate Civil Engineer, Stormwater Management
SCS Consulting —Markham, ON
- Full-time
- Civil engineering
- Management
- Engineering
- Commuter benefits
- Tuition reimbursement
Quick apply
Lead Surveyor
GIP Construction Engineering —Toronto, ON
- Weekends as needed
- Engineering
- Construction experience
- In-person
Quick apply

I want to receive the latest job alerts for software & in toronto, on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

software & jobs near toronto, on

Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year

Qualifications

French
Customer service
Technical support
Databases
Bachelor's
Communication skills

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

software & jobs in toronto, on

Product Support Analyst

CAD Electrical Design Technologist

Junior IT Technician

Executive Assistant

Software Support Representative

Onsite Service Desk Analyst - Contract

Software Developer (Junior to Intermediate)

Senior Salesforce Administrator & Developer

Construction Surveyor

Design Engineer, Track

Tech Lead

Bilingual Technical Customer Support (French/English)

Executive Secretary

Solutions Architect

iOS Mobile Application Developer

Engineering Technologist, Rail Cars and Shops

Intermediate Civil Engineer, Stormwater Management - Markham, ON

Engineering Product Developer - Level 2

Intermediate Civil Engineer, Stormwater Management

Lead Surveyor

I want to receive the latest job alerts for software & in toronto, on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected