Toronto On Online order processing Jobs – 309 Openings This Week

Customer Service Representative
Avron Distribution —Concord, ON
- $21 an hour
- Full-time
- Customer service
- ERP systems
- English
- Dental care
- Paid time off
Quick apply
5d
Customer Solutions Coordinator - Manufacturing
CRS Packaging Inc —Woodbridge, ON
- $50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Dental care
Quick apply
Coordinator, Investigative Services
Toronto Transit Commission —Toronto, ON
- $80,353.00–$100,445.80 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Access
- Dental care
- Vision care
10d
Membership Administrator
CAA SCO Systems & Services Inc —Thornhill, ON
- $40,800–$52,300 a year
- Hybrid work
- Inventory management
- Customer service
- Microsoft Office
- Wellness program
- Tuition reimbursement
Quick apply
ECOM Operations Associate, Part Time - Yorkville
Reformation —Toronto, ON
- $18 an hour
- Part-time
- Inventory control
- Sales
- Customer service
- Commuter benefits
- Designated paid holidays
Quick apply
Post Office Clerk
Shoppers Drug Mart / Pharmaprix —Toronto, ON
- $17.60–$20.85 an hour
- Part-time
- Customer service
- Merchandising
- Cashiering
10d
Customer Care Representative (Contract)
L'Occitane En Provence —Toronto, ON
- Contract
- Microsoft Outlook
- English
- Windows
Quick apply
Cashier
Shoppers Drug Mart / Pharmaprix —Toronto, ON
- $17.60–$20.85 an hour
- Part-time
- Customer service
- Merchandising
- Cashiering
Senior Clerk
Toronto Transit Commission —Toronto, ON
- $64,355.20–$80,462.20 a year
- Full-time
- Writing skills
- Microsoft Office
- Administrative experience
- Dental care
- Vision care
11d
Claims Adjuster - Accident Benefits (ON)
Echelon Insurance —Mississauga, ON
- $49,500–$76,200 a year
- Hybrid work
- No university degree
- Contracts
- Computer skills
- Wellness program
- Tuition reimbursement
Quick apply
Bilingual B2B Customer Support Specialist I - Dental
TP Canada —Toronto, ON
- $20 an hour
- Full-time
- Hybrid work
- CRM software
- High school diploma or GED
- In-person
- Dental care
- Employee assistance program
Heavy Equipment Shop Technician- Crane & Utility
Wajax —Mississauga, ON
- $33–$48 an hour
- Maintenance
- Communication skills
- Mechanical knowledge
- Wellness program
- Dental care
Quick apply
Inside Sales (Heavy Duty Parts)
Fort Garry Industries LTD. —Mississauga, ON
- From $25 an hour
- Full-time
- Forklift
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
Retail Sales Associate (Full-time)
Northern Fitness —Etobicoke, ON
- $19–$23 an hour
- Weekends as needed
- Bilingual
- Google Suite
- Sales
- Store discount
Quick apply
Inside Sales & Sales Administration Associate
Demon Powersports —Richmond Hill, ON
- $50,000–$60,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Mileage reimbursement
- Disability insurance
Quick apply
Bilingual Account Executive (8:30AM - 5:00PM - Hybrid)
The Authentic T-Shirt Company —Mississauga, ON
- $20–$22 an hour
- 8 hour shift
- English
- Business development
- Travel
13d
Counter Leader
Dixon Electric —Concord, ON
- Full-time
- Customer service
- Merchandising
- Microsoft Office
- Store discount
- Disability insurance
Quick apply
11d
Bilingual Account Executive (8:30AM - 5:00PM - Hybrid)
The Authentic T-Shirt Company —Mississauga, ON
- $20–$22 an hour
- 8 hour shift
- English
- Business development
- Travel
13d
General Labour
Synergie —Mississauga, ON
- $19 an hour
- Full-time
Quick apply
9d
IT Support Data Analyst III
TD Bank —Toronto, ON
- $59,500–$84,000 a year
- Full-time
- Maintenance
- Research
- Databases
- Paid time off
12d

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Customer Service Representative

Avron Distribution -
Concord, ON

Quick apply

Job details

Full-time
$21 an hour
5 days ago

Qualifications

Customer relationship building
Product recommendation
Customer service
Client inquiry handling
ERP systems
Process improvement
English
Microsoft Office
Inside sales
Client services
Customer service orientation
Data entry
Outbound calling
Order processing
Sales and customer service experience
Communication skills
Client interaction
Team coordination

Full job description

About Avron

At Avron, we are committed to providing our customers with exceptional service and high-quality products. Our Customer Service team plays an important role in creating positive customer experience by providing professional, responsive, and personalized support.

We are looking for a Customer Service Representative to join our in-office team. This is a hands-on customer service and order-entry position for someone who enjoys speaking with customers, solving problems, processing orders, and working in a fast-paced environment.

The successful candidate will be responsible for handling incoming customer calls, taking and processing orders, responding to email and website inquiries, making outbound calls regarding out-of-stock products, and providing suitable product substitutions when required.

You will work closely with our warehouse, purchasing, logistics, and inventory teams to ensure orders are processed accurately and customers receive timely updates.

Key Responsibilities

Customer Service & Customer Care

Provide professional, friendly, and responsive customer service by phone, email, and other communication channels.
Answer incoming calls as part of the customer service telephone queue.
Communicate confidently and professionally with customers in both spoken and written English.
Respond to customer inquiries regarding products, pricing, availability, orders, and shipping.
Resolve customer concerns efficiently while maintaining a positive, customer-first approach.
Build strong customer relationships through excellent communication and timely follow-up.
Provide accurate product and order information to customers.
Make outbound calls to customers regarding out-of-stock products, back-orders, and product availability.
Proactively contact customers when an ordered product is unavailable.
Recommend suitable substitute products based on availability, product specifications, pricing, and customer needs.
Clearly explain substitute options to customers and obtain approval before making changes to an order.
Follow up with customers to ensure out-of-stock items and substitutions are handled promptly.

Order Entry & Order Management

Take customer orders by phone and accurately enter them into the company ERP system.
Process customer orders received by email and through the company website.
Review orders for accuracy, product availability, pricing, and shipping requirements.
Verify customer information and ensure all orders are entered correctly and efficiently.
Monitor order status and communicate updates to customers as required.
Identify out-of-stock items and determine appropriate substitute products.
Coordinate with warehouse, purchasing, logistics, and inventory teams to support timely and accurate order fulfillment.
Ensure customer orders are processed accurately and according to customer requirements.

Delivery & Order Support

Keep customers informed about delivery delays, back orders, and revised delivery timelines.
Follow up on missing items, shipment discrepancies, and other order-related issues.
Work with internal departments to investigate and resolve customer concerns.
Provide customers with clear and timely updates regarding their orders.
Maintain accurate and complete order information in the ERP system.

Team Collaboration

Work closely with warehouse, purchasing, logistics, and inventory teams to provide a seamless customer experience.
Communicate customer requirements and order information accurately to internal departments.
Assist with resolving order and inventory issues in a timely manner.
Identify opportunities to improve customer service and internal processes.
Maintain a positive, professional, and team-oriented work environment.

Qualifications

Previous experience in customer service, order entry, inside sales, or a similar role.
Confident, professional, and friendly telephone manner.
Comfortable handling a busy telephone queue and speaking with customers throughout the day.
Comfortable making outbound customer calls when required.
Strong data-entry skills with excellent attention to detail.
Experience processing orders by phone, email, and/or online systems.
Ability to understand customer needs and recommend appropriate substitute products.
Ability to learn and use ERP, order-management, and other computer systems.
Proficiency with Microsoft Office.
Strong organizational and problem-solving skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Strong follow-up skills and attention to detail.
Positive attitude, strong work ethic, and commitment to excellent customer service.
Reliable and punctual with a professional approach to work.
Experience in a wholesale, distribution, manufacturing, product-based, or e-commerce environment is an asset.

Schedule

Full-time, permanent position
In-office
Monday to Friday
9:00 AM–5:30 PM
37.5 hours per week
No evenings or weekends

Compensation & Benefits

$21.00 per hour
Comprehensive health, dental, and vision benefits
Paid vacation, sick days, and personal time
Opportunities for professional growth and career advancement
Supportive, collaborative, and team-oriented work environment
Stable Monday-to-Friday schedule
Employee discounts on company products, where applicable

Why Join Avron?

At Avron, we value teamwork, accountability, and exceptional customer service. We provide our employees with a supportive and professional work environment where they can develop their skills, contribute to the success of the team, and grow within the company.

If you are a friendly and reliable individual who enjoys helping customers, processing orders, making outbound calls, and finding solutions when products are unavailable, we would love to hear from you.

Recruitment Process Disclosures

Use of artificial intelligence: In accordance with the Employment Standards Act, 2000 (Ontario), we advise that artificial intelligence is used in our hiring process to screen, assess, and select applicants for this position.

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Ability to commute/relocate:

Concord, ON L4K 4W8: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

online order processing jobs in toronto on

Customer Service Representative

Customer Solutions Coordinator - Manufacturing

Coordinator, Investigative Services

Membership Administrator

ECOM Operations Associate, Part Time - Yorkville

Post Office Clerk

Customer Care Representative (Contract)

Cashier

Senior Clerk

Claims Adjuster - Accident Benefits (ON)

Bilingual B2B Customer Support Specialist I - Dental

Heavy Equipment Shop Technician- Crane & Utility

Inside Sales (Heavy Duty Parts)

Retail Sales Associate (Full-time)

Inside Sales & Sales Administration Associate

Bilingual Account Executive (8:30AM - 5:00PM - Hybrid)

Counter Leader

Bilingual Account Executive (8:30AM - 5:00PM - Hybrid)

General Labour

IT Support Data Analyst III

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