Vancouver, Bc Customer success Jobs – 2894 Openings This Week

Customer Success Specialist (Sales Support)
The Radius Group —Richmond, BC
- $55,000–$70,000 a year
- Full-time
- Microsoft Outlook
- In-person
- AI
- Profit sharing
- Dental care
Quick apply
Sales Representatives
TELUS —Vancouver, BC
- Full-time
- Communication skills
Quick apply
Sales Consultant
Christopher Stewart Wine & Spirits —Vancouver, BC
- $48,000–$66,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
9d
Operations Forester/Planner
Western Forest Products —British Columbia
- $87,000–$125,000 a year
- Full-time
- Heavy equipment operation
- Team management
- Construction experience
- Relocation assistance
- Dental care
Mechanical Engineering Manager
Raute Canada Ltd —Delta, BC
- $115,000–$165,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Programmable logic controllers
- Disability insurance
- Dental care
Insurance Agent
AMC Insurance —Surrey, BC
- $23–$29 an hour
- Full-time
- English
- In-person
- Communication skills
- Tuition reimbursement
- Employee assistance program
Quick apply
Business Developer – Lower Mainland, BC
Confidential —Richmond, BC
- $42,000–$48,000 a year
- Full-time
- CRM software
- Sales
- English
- Mileage reimbursement
- Dental care
Quick apply
Junior Electrical Project Engineer
Saltworks Technologies —Richmond, BC
- $80,000–$95,000 a year
- Full-time
- AutoCAD
- Engineering
- Budgeting
- Dental care
- Vision care
Quick apply
Sales Trainer – Travel & Hospitality Industry
Odenza Vacations —Burnaby, BC
- $65,000–$70,000 a year
- Full-time
- Hospitality
- Hotel
- Mentoring
Quick apply
14d
HVAC Technician / Class A Gas Fitter
Raven Supply LTD —Richmond, BC
- $36–$48 an hour
- Full-time
- Travel
- HVAC
- In-person
- Profit sharing
- Mileage reimbursement
Quick apply
2d
Sales Development Representative
TelemetryTV —Vancouver, BC
- $55,000–$100,000 a year
- Full-time
- Hybrid work
- Sales
- Research
- Business development
- Disability insurance
- Dental care
Sales Consultant (Travel) – French Speaking Required
Odenza Vacations —Burnaby, BC
- $40,000–$65,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Dental care
- Employee assistance program
Quick apply
Automotive Sales
BCS Auto Sales —Vancouver, BC
- $75,000–$175,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
Business Development Manager - Electronic Manufacturing Services
Foreseeson Technology Inc. —Richmond, BC
- $70,000 a year
- Full-time
- Customer service
- Engineering
- ERP systems
- Paid time off
Leasing Specialist & Tenant Liaison
Devonshire Properties Inc. —Vancouver, BC
- $45,000–$47,500 a year
- Full-time
- Sales
- Marketing
- Customer service
- Dental care
- Tuition reimbursement
Quick apply
IT Specialist
Nurse Next Door —Vancouver, BC
- From $70,000 a year
- Full-time
- High school diploma or GED
- Continuous improvement
- Computer networking
Quick apply
Sales Representatives
TELUS —Burnaby, BC
- Up to $600 a week
- Full-time
- No experience needed
- Communication skills
Quick apply
3h
Senior Lumber Trader
Vantage Commodities Inc —Vancouver, BC
- From $150,000 a year
- Full-time
- CRM software
- Business development
- Mentoring
- Dental care
Quick apply
Maintenance Manager
Crown Packaging —Richmond, BC
- $95,000–$125,000 a year
- Overtime
- Continuous improvement
- Team management
- Human resources
- Disability insurance
- Dental care
Quick apply
Automotive Sales Consultant
NORTHSHORE MITSUBISHI —North Vancouver, BC
- $40,000–$160,000 a year
- Weekends as needed
- Sales
- In-person
- Communication skills
- Dental care
- Vision care
Quick apply

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customer success jobs near vancouver, bc

Customer Success Specialist (Sales Support)

The Radius Group -
Richmond, BC

Quick apply

Job details

Permanent | Full-time
$55,000–$70,000 a year

Qualifications

Inbound selling
Customer relationship building
Microsoft Outlook
Customer appointment booking
Process improvement
Sales administration
Client relationship development
Cross-selling
Sales orientation
Customer service orientation
Lead Tracking
Outbound calling
HubSpot
AI
Sales and customer service experience
Account management
Communication skills
Client interaction
Team coordination

Full job description

ABOUT US

We are an award-winning organization, with 75 years under our belt, dedicated to keeping communities safe in the areas of fire prevention, security, and life safety. We currently have over 230 talented individuals across 4 business units – Richmond (our Headquarters), Calgary, Toronto and Texas. We have 2 divisions, Radius Fire and Radius Security.

Radius Fire is a leading provider of fire safety solutions and security services. We are dedicated to protecting lives and property through our comprehensive range of fire services, including monitoring, safety plans, and security solutions. At Radius Fire, we pride ourselves on our commitment to excellence and our customer-centric approach.

OPPORTUNITY OVERVIEW

We are seeking a motivated and customer-focused individual to join our team as a Customer Success Specialist. In this role, you’ll play a key part in supporting the sales team while strengthening client relationships both pre- and post-sale.

You will begin by working closely with the Fire Sales Team, handling essential administrative functions such as proposal development, quotes, and follow-ups. You’ll also manage inbound lead qualifications, coordinate calendar booking and email campaign inquiries, and ensure seamless handoffs to the appropriate sales representatives.

Post-sale, you’ll take the lead on client courtesy calls - thanking clients for their business, gathering feedback, identifying unmet needs, and uncovering opportunities to introduce additional Radius services.

Compensation includes a competitive base salary plus a bonus plan that will be determined by Key Performance Indicators (KPI's).

CORE AREAS OF RESPONSIBILITY

Sales Team Administrative Support

Accurate and timely creation of proposals, quotes, and follow-ups.
Champion AI initiatives to improve efficiencies for all admin functions.
Ensure all CRM records and documentation are kept up to date.

Lead Qualification & Triage

Monitor and triage inbound leads from calendar bookings, websites, and campaigns.
Accurately qualify leads and assign them to the correct sales representative; ensuring no leads are left unattended.
Book appointments on behalf of sales reps where appropriate.

Customer Integration & Post-Sale Engagement

Conduct follow-up courtesy calls, within 1 week of sale completion, to confirm customer experience and inquire about other services they could benefit from, as well as seeking referrals.
Gather customer feedback and escalate to the appropriate team if required.
Identify opportunities to upsell and cross-sell products and services to our customers.
Maintain professional, service-focused communication with every client touchpoint.

Team & Culture Contribution

Support collaboration across sales, operations, and marketing.
Model a culture of responsiveness, client focus, and proactive problem solving.
Contribute to team meetings, knowledge sharing, and continuous improvement.
Participate in Client Sales Events as needed (Golf Tournaments, Lunch & Learns, etc.).

OUR IDEAL CANDIDATE

Sales Acumen: Previous experience in Sales Support, Inside Sales, Account Management, or Customer Success is preferred, with a strong understanding of proposal development, quoting, lead management, and supporting customers throughout the sales process.
Communication Skills: Exceptional verbal and written communication skills, with a warm and professional approach to phone and email interactions. You’re confident communicating with customers and internal teams and know how to make every interaction feel positive and helpful.
Customer Focus: Naturally customer-focused, with the ability to build strong relationships and “customers for life.”
Organization & Time Management: Highly organized and detail-oriented, with the ability to manage multiple customers, requests, quotes, and priorities at once while staying on top of deadlines and follow-ups.
Tech Savvy: Comfortable learning and using CRM systems and sales tools, with experience using platforms such as HubSpot considered an asset. Proficient with everyday office technology, including Outlook, Microsoft Office, and other digital tools.
Team Player: A collaborative and dependable team player who enjoys working closely with Sales and other internal teams. You bring a positive attitude, take ownership of your work, and contribute to a supportive and team-oriented environment.

WHY OUR TEAM LOVES WORKING HERE

Stability & Growth: Join an industry that never stops. Fire and security services are essential to protecting people, property, and businesses, creating consistent demand and long-term career stability. With strong year-over-year growth and exciting expansion plans ahead, now is a great team to join us!
Comprehensive Benefits Package: Enjoy extended health and dental coverage, RRSP matching, a monthly profit-sharing bonus, and access to our Employee & Family Assistance Program.
Career Development: We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
Vibrant Team Culture: We know how to have fun— It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
Make a Real Impact: Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
Be Proud of Where You Work: We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Types: Full-time, Permanent

Pay: $55,000.00-$70,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
Paid time off
Profit sharing
RRSP match
Tuition reimbursement
Vision care

Ability to commute/relocate:

Richmond, BC V6W 1J5: reliably commute or plan to relocate before starting work (required)

Application question(s):

What is your working status in Canada (work/study permit, PR, citizen)? If on a work permit, please explain where you are in the process of getting your PR.

Work Location: In person

Quick apply

Refine Your Search

customer success jobs in vancouver, bc

Customer Success Specialist (Sales Support)

Sales Representatives

Sales Consultant

Operations Forester/Planner

Mechanical Engineering Manager

Insurance Agent

Business Developer – Lower Mainland, BC

Junior Electrical Project Engineer

Sales Trainer – Travel & Hospitality Industry

HVAC Technician / Class A Gas Fitter

Sales Development Representative

Sales Consultant (Travel) – French Speaking Required

Automotive Sales

Business Development Manager - Electronic Manufacturing Services

Leasing Specialist & Tenant Liaison

IT Specialist

Sales Representatives

Senior Lumber Trader

Maintenance Manager

Automotive Sales Consultant

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