Smart technologies Jobs

Technical Customer Support Advisor
IntouchCX —Winnipeg, MB
- $18.30 an hour
- Full-time
- Customer service
- High school diploma or GED
- Analysis skills
- Dental care
- Vision care
7d
Construction Design & Development Lead
Confidential —Calgary, AB
- $70,000–$95,000 a year
- Full-time
- AutoCAD
- Childcare
- PMP
Quick apply
Associate Technical Consultant
Diona Technologies (Canada) Inc. —Ottawa, ON
- $85,000–$95,000 a year
- Full-time
- Remote
- Computer Science
- Java
- Master's degree
- Disability insurance
- Dental care
Quick apply
2h
Associate Technical Consultant
Diona Technologies (Canada) Inc. —Toronto, ON
- $85,000–$95,000 a year
- Full-time
- Remote
- Computer Science
- Java
- Master's degree
- Disability insurance
- Dental care
Quick apply
2h
Associate Technical Consultant
Diona Technologies (Canada) Inc. —Toronto, ON
- $85,000–$95,000 a year
- Full-time
- Remote
- Computer Science
- Java
- Master's degree
- Disability insurance
- Dental care
Quick apply
2h
Licensed dental assistant
Oak Street Dental —Victoria, BC
- $35–$40 an hour
- Full-time
- Microsoft Word
- Medical terminology
- Dental care
Quick apply
System Administrator/IT Support
Gatekeeper Systems Inc —Abbotsford, BC
- $80,000–$100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Registered Dental Hygienist
Kingsway DPO —Blind River, ON
- $32.42–$59.64 an hour
- Full-time
- Bilingual
- CAD
- English
- Dental care
Quick apply
Associate Technical Consultant
Diona Technologies (Canada) Inc. —Ottawa, ON
- $85,000–$95,000 a year
- Full-time
- Remote
- Computer Science
- Java
- Master's degree
- Disability insurance
- Dental care
Quick apply
Registered Dental Hygienist
Seaway Family Dental —Cornwall, ON
- $50–$60 an hour
- Part-time
- Bilingual
- CAD
- English
- Dental care
- Flexible schedule
Quick apply
Outside Sales Consultant
WOW 1 DAY PAINTING —Calgary, AB
- $40,000–$160,000 a year
- Full-time
- Microsoft Word
- Sales
- Salesforce
- Dental care
- Life insurance
Quick apply
7d
Wireless & Satellite Contractor
DOT Canada —Minden, ON
- $45,000–$90,000 a year
- Weekends as needed
- Microsoft Excel
- Customer service
- English
- Dental care
Quick apply
14h
Security Sales Consultants & Security Systems Technicians
Blanchard Security —Nanaimo, BC
- $17.85–$50.00 an hour
- Full-time
- Computer networking
- Hand tools
- Mechanical knowledge
- Flexible schedule
Quick apply
14d
Saw Operator
Ontario Limestone Company/Rockleith Quarry Ltd. —Orillia, ON
- From $22 an hour
- Full-time
- Heavy equipment operation
- English
- Computer skills
- Disability insurance
- Dental care
Quick apply
Sales Representative – Motorized Shades (Full Time)
Integration Arts —Guelph, ON
- From $37,000 a year
- Weekends as needed
- Sales
- Customer service
Quick apply
Financial Accounting Analyst
L Squared Digital Signage —North York, ON
- $65,000–$95,000 a year
- Full-time
- Microsoft Excel
- Finance
- Master's degree
- Paid time off
- Flexible schedule
Quick apply
Senior Silviculture Forester
Weyerhaeuser —Grande Prairie, AB
- $89,859–$130,386 a year
- Full-time
- Leadership
- Communication skills
- Disability insurance
- Dental care
Bilingual (French) Inside Sales Representative
Aartech Canada Inc —Oshawa, ON
- $40,000–$65,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
- Dental care
- Paid time off
Quick apply
Project Lead and Site Painter - Cabinet/Trim Spraying
Dreamscape Painting Ltd. —Coquitlam, BC
- $25–$35 an hour
- Full-time
- Customer service
- Construction
- In-person
- Dental care
Quick apply
I&R Technician - Dependent Contractor (Travel required)
Activo —Ottawa, ON
- $26 an hour
- Weekends as needed
- Sales
- Customer service
- English
Quick apply

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Technical Customer Support Advisor

IntouchCX -
Winnipeg, MB

Apply Now

Job details

Full-time
$18.30 an hour
7 days ago

Qualifications

Customer service
iOS
High school diploma or GED
Analysis skills
MacOS
Mobile devices

Full job description

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

Making someone’s day is a rewarding way to spend yours.

Are you a problem solver who can easily connect with people? Do you like to exceed expectations with your knowledge and passion for technology? Are you enamored by the way things operate, and have the ability to solve problems when things go wrong?

Does this sound like you? We’re looking for Technical Customer Support Advisors to join our team!

Our Technical Customer Support Advisors are the first point of contact for customers, being the friendly voice of the coolest tech brand in the world. We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that behind great products are also amazing people.

As a Technical Customer Support Advisor, You Will…

Demonstrate passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution
Obsess over the customer experience and constantly strive to exceed their expectations
Communicate clearly and effectively, both written and verbal (in required language)
Tailor communication and style to differing audiences and read verbal and non-verbal cues
Approach problems with flexibility and adapt your approach without compromising outcome

As a Technical Customer Support Advisor, You Have…

A High School diploma (or GED)
One year of customer care experience (preferred)
Stellar phone presence - people can hear you smiling!
Technical knowledge and expertise
Experience in technical troubleshooting
Experience using iOS, Smartphones, Tablets, and PC/Mac products
Familiarity with iOS and/or macOS, or comparable technology, is preferred.
The confidence to navigate through multiple systems and tools to research, comprehend and deliver solutions to customers in real time
A strong sense of professionalism exhibited by staying calm under pressure
Analytical skills to make smart decisions and solve complex technical issues in a fast-paced work environment
A performance mindset - you’re motivated by results and self-improvement
A deep curiosity for understanding technology and a passion for continuous knowledge
The ability to self manage and work independently
The ability to do repetitive job duties, but an eagerness to take on more when needed
Self-awareness to identify and navigate through challenges associated with the role
Eagerness to receive feedback, embrace coaching and demonstrate changes as a result

Benefits of Working as a Technical Customer Support Advisor:

Work on site at our newest and largest campus in Winnipeg!
Flexible schedules
Competitive salary - $18.30 / hr
Industry-leading benefits - Dental, vision, and health.
Amazing career growth opportunities
Fun on-site events hosted by our Employee Experience team!

Availability: Full-time (some shifts may depend on availability)

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

IntouchCX provides Equal Employment Opportunities in accordance with all provincial and federal laws. IntouchCX is committed to ensuring equality of opportunity in all aspects of employment and does not discriminate based on protected characteristics.

IntouchCX is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please let us know.

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

Pay: $18.30 per hour

Benefits:

Dental care
Extended health care
Flexible schedule
Vision care

Work Location: In person

Apply Now

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Technical Customer Support Advisor

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