Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
ROLE PURPOSE
The Program Coordinator will assist in the planning, development, implementation, and oversight of the day-to-day operation of Connective’s Program(s) as well as participate in program development, policies and procedure formulation, program evaluation and budget preparation.
STATUS
- Unionized. This position is open to applicants of all genders.
HOURS (40 hours per week)
- Sunday to Thursday, 1000 - 1800
REPORTING AND WORKING RELATIONSHIPS
- Reports and is accountable to the Program Manager of the facility or their designate
- Facilitates the delivery of programs and initiatives to adults, and their families and loved ones, relating to effective intervention and community reintegration
- Liaises with Connective’s staff to support the agency’s initiatives and to deliver person-centred services in keeping with our philosophy
- Liaises with other community and government agencies in the area
KEY ACCOUNTABILITIES
- Plans and develops the programs in consultation with the Program Manager or their designate. Plans and implements program activities and special events.
- Makes recommendation to the supervisor regarding program development, policy and procedure formulation and program evaluation.
- Reviews and monitors client case notes, written communication tools, incident reports and other program documentation.
- Assists the Program Manager in assessing client referrals, and carries out client intakes and orientation .
- Facilitates the effective day-to-day operation of the program/s by ensuring that the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and program standards and licensing requirements are met.
- Provides direct support services as assigned by Program Manager, Senior Manager or their designate.
- Monitors program/s expenditures and maintains financial records in accordance with established procedures.
- Provides orientation to new employees and supports onboarding activities.
- Promotes public awareness of and support for the program by performing duties such as producing promotional materials and attending community events.
- Liaises with community service providers and other professionals to coordinate service provision, facilitate referrals to the program and represent the organization or program in external events.
- Maintains related records and statistics and produces reports as required.
- Along with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food services.
- Provides input into meal scheduling and preparation, including food inventory.
- As assigned, organizes, and oversees the preparation of meals and involves the residents in this process.
- Supports kitchen staff and kitchen related activities as needed.
- In cooperation with the management team, is available as a resource to staff, in case of emergencies. This includes participating in the on-call rotation and carrying the pager or cell phone 24 hours per day.
- Performs other related duties as required.
EXPERIENCE AND SKILLS
- University Degree or diploma in a relevant branch of the Behavioral Sciences with an emphasis on Social Work, Sociology, and/or Psychology
- 2 years of related experience working in a Supportive Housing environment or related environment
- Experienced with implementing harm reduction approaches in a low barrier environment
- Experience with working with clients with experiencing homeless, history of conflict with the law, developmental disabilities and/or spectrum disorders, interaction with social agencies and experiencing mental health challenges
- Must be comfortable interacting with persons who have been involved in the criminal justice system and/or are high risk/high needs/high profile individuals
- Demonstrated ability to work effectively and collaboratively in a team environment
- Demonstrated competence in identifying, approaching and securing both short- and long-term funding from appropriate sources
- Knowledge of government and community justice services
- A strong ability to work with persons in crisis and persons who are disconnected from their support network
- Experience in and comfort with public speaking
- Knowledge of word processing
- Experience with supporting individuals with developmental disabilities.
- Experience with facilitating, creating and/or running programs.
REQUIREMENTS
- Valid BC Class 5 driver’s license
- Personal transportation that is in good repair, insured for business up to $1,000,000 for liability, and which can be used to transport clients
- Ability to successfully complete a Security Clearance and Criminal Records Check
- Successfully complete a reference check
- Current Emergency First Aid Certificate (WorkSafe Approved)
COMPENSATION
As Connective is a unionized environment, the starting wage is $29.17 per hour. This position is also eligible for Connective's benefits plan as per the Collective agreement.
Important: Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.
WHAT WE OFFER?
- Committed Living Wage Employer
- 2022, 2023 and 2025 Canadian Nonprofit Employer of Choice Award from NEOC
- 2023 High-Performance Culture Award from Supporting Lines
- Competitive benefits package, including health, wellness, and pension plan
- Career and personal development, with the ability to grow in a diverse range of programs and departments
- Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management
- Access to On-Demand Pay to withdraw earned wages before payday
- Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months)
INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
For more information on Connective’s services and locations, visit our website at https://connective.ca/
