ottawa on it analyst Jobs – 43 Openings This Week

Service desk Analyst at Client site in Ottawa
DXC Technology —Ottawa, ON
- Full-time
- Bilingual
- English
- Windows
ITSM Support Analyst
RJR Innovations —Ottawa, ON
- $40,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- No university degree
Automation System Analyst, Business Applications Solutions
Brookfield BRP Canada LP —Gatineau, QC
- Azure
- Computer Science
- AWS
Quick apply
Systems Design Analyst - Vehicle Software Updates
Ford Motor Company —Ottawa, ON
- $96,000–$146,000 a year
- Hybrid work
- Computer Science
- DevOps
- Engineering
Bilingual - Payment Operations Centre Analyst (Level II)
Payments Canada —Ottawa, ON
- $63,000–$105,000 a year
- Temporary
- Hybrid work
- Bilingual
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
6d
C.3 Information Technology Security TRA and C&A Analyst
WNCS Inc —Ottawa, ON
- Contract
- Linux
Quick apply
Business Systems Analyst
Moerae Solutions Incorporated —Ottawa, ON
- Contract
- Databases
- Software development
- APIs
Cyber Security Analyst II
COMTECH TELECOMMUNICATIONS —Gatineau, QC
- Full-time
- Bilingual
- Engineering
- English
Quick apply
System Engineering Analyst, ISTAR Program, Electronic Warfare
General Dynamics Mission Systems - Canada —Ottawa, ON
- $90,000–$110,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's
- Computer networking
- Dental care
- Tuition reimbursement
Quick apply
Intermediate System Engineering Analyst, Coalition and Joint Interoperability
General Dynamics Mission Systems - Canada —Ottawa, ON
- $80,000–$90,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Dental care
- Tuition reimbursement
Quick apply
Senior Analyst - Linux Systems Administration
Aptiv plc —Ottawa, ON
- Azure
- Writing skills
- AWS
C.2 Information Technology Security Methodology, Policy and Procedures Analyst
WNCS Inc —Ottawa, ON
- Contract
Quick apply
Senior System Engineering Analyst, System-of-Systems Engineering
General Dynamics Mission Systems - Canada —Ottawa, ON
- $90,000–$120,000 a year
- Full-time
- Computer Science
- Engineering
- Databases
- Dental care
- Tuition reimbursement
Quick apply
23h
Bilingual Service Desk Analyst (English/French)
Nova Networks —Ottawa, ON
- $19–$23 an hour
- Full-time
- Bilingual
- English
- In-person
Quick apply
2d
C.8 Network Security Analyst
WNCS Inc —Ottawa, ON
- Contract
- Linux
Quick apply
Senior IT Security Analyst
ABM Integrated Solutions —Canada
- $90,000–$110,000 a year
- Overtime
- Remote
- Computer Science
- Heavy lifting
- Bachelor's
- Disability insurance
- Dental care
Quick apply
1h
Lead IT Security Systems Analyst
Carefor Health & Community Services —Ottawa, ON
- $36.67–$52.70 an hour
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Azure
- Dental care
- Employee assistance program
Quick apply
1d
Cyber Threat Analyst
Payments Canada —Ottawa, ON
- $73,500–$122,500 a year
- Temporary
- Hybrid work
- Computer Science
- No university degree
- Travel
- Dental care
- Paid time off
Quick apply
20h
PLM Senior Analyst
Accenture —Ottawa, ON
- $27.16–$51.20 an hour
- Full-time
- Hybrid work
- English
- Bachelor's
- No university degree
21h

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ITSM Support Analyst
RJR Innovations —Ottawa, ON
A diploma/certificate in post secondary education or equivalent experience; Ensure all calls and emails to the service desk are properly documented in the…
$40,000–$60,000 a year
Bilingual - Payment Operations Centre Analyst (Level II)
Payments Canada —Ottawa, ON
Maintain a high degree of knowledge on Payments Canada functions through scheduled and self-led training. Practical experience with one or more of the Payments…
$63,000–$105,000 a year
Quick apply
6d

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Endpoint Systems Support Analyst
Tangerine Bank —Toronto, ON
Assess vendors and develop test strategies for new hardware and software, maintaining compliance where appropriate. Drives Tangerine’s business systems.
IT & Cyber Business Analyst
Questrade Financial Group —Toronto, ON
Issue Management & Documentation: Coordinate the end-to-end intake, logging, and documentation of IT and Cyber issues, supporting root cause analysis (RCA) by…
$82,000–$100,000 a year
Quick apply
2d

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Service desk Analyst at Client site in Ottawa

DXC Technology -
Ottawa, ON

Apply Now

Job details

Full-time

Qualifications

Bilingual
French
English
Windows
Microsoft Office
High school diploma or GED
Case management
Computer networking
Document management systems
Communication skills

Full job description

Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

About The Role

DXC Technology is seeking a bilingual (English/French) team member

willing to go through a Top Secret Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil

to provide Helpdesk services at a client site in Ottawa, Ontario, Canada. The successful candidate MUST reside in the Ottawa area as work is exclusively onsite.

What You´ll Do:

Providing telephone and email support for any applications, proprietary programs, and computer equipment used by the client.
Ensuring the Helpdesk is always monitored during hours of operation.
Responding to calls in a timely, courteous, professional, and appropriate manner.
Assessing and resolving all service requests based on urgency, type of issue and available resources.
Applying problem-solving techniques to resolve Helpdesk issues prior to escalating.
Troubleshooting and diagnosing software and hardware problems and arranging for repairs as appropriate.
Documenting details of issues, and work completed to resolve them, in a ticketing system.
Other duties may also be assigned.

Who You Are:

bilingual (English/French)
This role requires Top Secret Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil
Superior written and verbal communication skills in both English and French are mandatory.
High school education or equivalent.
1-3 years’ work experience or equivalent combination of experience and college level education.
IT Technical graduate applicants will be strongly considered.
Experience in customer facing role, either remote or face to face.
A positive attitude and a drive take care of client needs.
Ability to work independently as well as in a team environment.
Ability to maintain a high quality of service despite tight timelines.
Competency prioritizing and redefining priorities when necessary.
Knowledge of call routing and case management processes.
Experience applying problem solving skills in stressful situations.
Experience with Microsoft Windows, Microsoft Office, and printers.
Knowledge of document management systems, networking, and mobile phones an asset.

Work Environment

Work assigned eight-hour shifts, Monday to Friday, covering a range of 5:45 AM to 6:15PM.

**This positin is at client site in Ottawa**

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests .

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.

Apply Now

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it analyst jobs in ottawa on

Service desk Analyst at Client site in Ottawa

ITSM Support Analyst

Automation System Analyst, Business Applications Solutions

Systems Design Analyst - Vehicle Software Updates

Bilingual - Payment Operations Centre Analyst (Level II)

C.3 Information Technology Security TRA and C&A Analyst

Business Systems Analyst

Cyber Security Analyst II

System Engineering Analyst, ISTAR Program, Electronic Warfare

Intermediate System Engineering Analyst, Coalition and Joint Interoperability

Senior Analyst - Linux Systems Administration

C.2 Information Technology Security Methodology, Policy and Procedures Analyst

Senior System Engineering Analyst, System-of-Systems Engineering

Bilingual Service Desk Analyst (English/French)

C.8 Network Security Analyst

Senior IT Security Analyst

Lead IT Security Systems Analyst

Cyber Threat Analyst

PLM Senior Analyst

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willing to go through a Top Secret Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil

This role requires Top Secret Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil

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