Fort Saskatchewan Ab It support Jobs – 53 Openings This Week

Application Help Desk Analyst
Cloudtrend Inc. —Edmonton, AB
- Microsoft Office
- SharePoint
- Communication skills
Quick apply
Systems Administrator
Keeran Networks —Edmonton, AB
- On call
- Windows
- Microsoft Office
- Linux
Quick apply
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
8d

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Work-at-Home Contact Centre Associate
MCI Careers —Alberta
While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and…
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Business Development Consultant
Moneris Solutions —Alberta
*You must have a valid drivers license for this role.**. Bachelor's degree in Business, Commerce, Marketing or a related field.
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Manager, IT Service Desk
Ontario Power Generation —Oshawa, ON
Education Level: Post-secondary education in Information Technology, Computer Science, Information Systems, or a related discipline (college diploma or…
$111,000–$161,000 a year
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IT Support Specialist
Olameter Corporation —Aurora, ON
The IT Support Specialist serves as the first point of contact for all IT-related support requests, providing timely and effective technical assistance to…
$40,000–$50,000 a year
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5d

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Application Help Desk Analyst

Cloudtrend Inc.
Edmonton, AB

Quick apply

Job details

Permanent

Qualifications

Microsoft Office
Application development
User acceptance testing
SharePoint
TFS
Communication skills
Help desk

Full job description

Company Description

Cloudtrend Inc. specializes in building and managing an exclusive network of IT professionals to better their career opportunities and meet the demand of the market. We provide career management services and opportunities.

Job Description

Our client requires an Application Help Desk Analyst to provide front line support primarily to end users and internal clients who require assistance with their applications.

Qualifications

Experience as an Application Help Desk analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large-scale enterprise applications (information on applications supported must be included in claimed experience)
Experience in user identity verification processes, and maintaining users IDs, passwords and accounts’ permission levels for business applications
Experience in utilization of any the following Help Desk software or equivalency: BMC Remedy, Cherwell, MS Team Foundation Server, Rational ClearQuest, HEAT, etc.
Experience working on supporting multiple applications for various stakeholders at one time
Experience working directly with clients, and coordinating with both external and internal business areas to ensure communications are relayed to all parties
Experience working with Microsoft office tool suites

Desirables

Experience providing end user operational system support, including: data collection, data editing, data validation and data conversion.
Experience in planning/performing/monitoring User Acceptance testing
Ability to work independently and within a team environment.
Experience supporting web-based systems with knowledge of various internet browsers, including but not limited to: Internet Explorer, Google Chrome, Firefox, and Safari
Excellent verbal and communication skills as demonstrated by three (3) independent references
Ability to learn quickly, problem solve/troubleshoot, work independently and in a team.
Experience in identifying user requirements
Experience documenting business processes, procedures, and workflows
Experience developing and delivering user manuals and training materials
The ability to manage stress, manage conflict, communicate effectively (verbal and written)
Experience with application development and maintenance
Experience working and administering MS SharePoint sites.

Additional Information

You can also view and apply for the opportunity here on
http://www.cloudtrend.ca/Job/View/2719/Cloudtrend-Inc-Application-Help-Desk-Analyst-Edmonton-Alberta-Canada-Information-Technology-IT-contract-job-and-career?UrlRef=40

When applying, please state the number of years of experience in your response along with your resume.

Quick apply

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it support jobs in fort saskatchewan ab

Application Help Desk Analyst

Systems Administrator

Customer Service Representative - Automotive

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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