West Vancouver Bc Guest service agent Jobs – 37 Openings This Week

Reservations Agent
Onni Seymour Street Development LP —Vancouver, BC
- $58,000 a year
- Full-time
- Customer service
- English
- Databases
- Employee assistance program
Quick apply
Front Desk Agent / Guest Services Representative (Part-Time) ( Thursdays/Fridays 4:00pm to 12:00am)
Easter Seals BC/Yukon —Vancouver, BC
- $18.91 an hour
- Part-time
- Hospitality
- Customer service
- High school diploma or GED
Quick apply
12d
Team Lead, Group Reservations
Armstrong Collective —Vancouver, BC
- $70,000–$80,000 a year
- On call
- Hybrid work
- Sales
- Microsoft Office
- Organizational skills
- Disability insurance
- Dental care
13d
Senior Manager, Guest Services (Contact Centre) Integrations
Arc'teryx —Vancouver, BC
- $126,000–$157,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
- Employee stock purchase plan
- Dental care
Night Auditor – 12-Month Contract (Maternity Leave Coverage)
Seaside Hotel Vancouver —North Vancouver, BC
- Up to $33.66 an hour
- Weekends as needed
- Microsoft Word
- Hospitality
- Microsoft Excel
- Store discount
- Dental care
Quick apply
1d
Sales Coordinator
Scenic Tours Europe AG —Vancouver, BC
- $50,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- Hospitality
- Microsoft Excel
Duty Manager
Onni Seymour Street Development LP —Vancouver, BC
- $56,000–$60,000 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Bachelor's
- Dental care
- Vision care
Quick apply

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Resident Manager (Live-Out) - Oshawa
Sterling Karamar Property Management —Oshawa, ON
Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/…
$38,000–$40,000 a year
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7d
Guest Service Agent
Best Western Voyageur Place Hotel —Newmarket, ON
The job functions include accurately and efficiently handling all hotel reservations, registering guests, assigning rooms, accommodating special requests, and…
From $19 an hour
Quick apply

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guest service agent jobs near west vancouver bc

Reservations Agent

Onni Seymour Street Development LP -
Vancouver, BC

Quick apply

Job details

Full-time
$58,000 a year

Qualifications

Customer service
Call center
English
Databases
High school diploma or GED
Hospitality Management
Business
Communication skills
Hotel experience

Full job description

Job Description:

Perks and Benefits:

Competitive pay & a Comprehensive Benefits Package with multiple options to choose from
Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.
Annual Education Allowance
Generous Referral Program
Fun & collaborative company culture with lots of team building events
Local discounts to restaurants and businesses
Friends and Family rates at our hospitality brands.

About this position: The Reservation Agent is responsible for handling guest reservation inquiries in a courteous, professional, and efficient manner. The agent plays a vital role in maximizing hotel occupancy and revenue while providing exceptional guest service. This role requires strong communication skills, attention to detail, and the ability to work with reservation systems and database.

What You Will Do:

Respond to reservation inquiries by phone, email, and online platforms in a prompt and professional manner for the Level Hotels & Furnished Suites portfolio and Steveston Waterfront Hotel.
Accurately input guest reservation details into the property management system (HMS).
Provide information about room rates, availability, packages, and hotel amenities.
Upsell room types to maximize revenue.
Modify, cancel, or confirm existing reservations as requested.
Block and re-block reservations as needed to increase availability.
Follow up to ensure arrivals have completed the required portal information.
Process deposits, prepayments, and special requests.
Collaborate with the Front Office and Sales departments to ensure guest needs are met.
Handle group bookings and corporate account reservations as assigned.
Maintain knowledge of local events, attractions, and travel trends in Vancouver, Chicago, Los Angeles, and Seaatle to assist guests with planning.
Follow standard operating procedures and policies for reservations and data protection.
Provide exemplary service in accordance with brand standards.

What You Will Bring:

High school diploma or equivalent required; hospitality or business administration education is an asset.
Previous experience in a hotel, call center, or customer service environment preferred.
Proficiency with reservation systems (e.g., HMS, Autohost, SynXis) is a strong asset.
Excellent verbal and written communication skills in English; additional languages are a plus.
Strong organizational and multitasking abilities.
Professional demeanor and a guest-focused attitude.
Able to work independently and as part of a team.

Salary Range:

$58,000

About The Company:

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply:

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.

Quick apply

Refine Your Search

guest service agent jobs in west vancouver bc

Reservations Agent

Front Desk Agent / Guest Services Representative (Part-Time) ( Thursdays/Fridays 4:00pm to 12:00am)

Team Lead, Group Reservations

Senior Manager, Guest Services (Contact Centre) Integrations

Night Auditor – 12-Month Contract (Maternity Leave Coverage)

Sales Coordinator

Duty Manager

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