Ajax On Customer service coordinator Jobs – 36 Openings This Week

Refining Sales Coordinator (Markham)
Umicore —Markham, ON
- $24 an hour
- Microsoft Outlook
- Sales
- Marketing
Client Services Coordinator
Bayshore HealthCare —Markham, ON
- $39,675–$52,900 a year
- Full-time
- Customer service
- Medical office experience
- Administrative experience
Product Quality Experience Coordinator
Canada Goose Inc. —Scarborough, ON
- $46,000–$64,000 a year
- Full-time
- Analysis skills
- Computer networking
- Construction
Quick apply
9d
E-commerce Sales Coordinator – Online Marketplace Growth
Toytexx Inc —Markham, ON
- $43,000–$55,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Vision care
Quick apply
10d
Sales Coordinator
Village Nissan —Unionville, ON
- $50,000–$70,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
Quick apply
14d
Coordinator, Athletic Club and Sports Programs
Variety Village —Scarborough, ON
- $48,000–$52,000 a year
- Weekends as needed
- CPR Certification
- First Aid Certification
- Organizational skills
Quick apply
8d
Sales - Brand Coordinator
Trimco-Group Canada —Stouffville, ON
- $45,000–$55,000 a year
- Full-time
- Bilingual
- Sales
- Marketing
- Dental care
- Paid time off
Quick apply
8d

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Customer Coordinator
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Dental Administrator - Patient Coordinator
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Refining Sales Coordinator (Markham)

Umicore -
Markham, ON

Apply Now

Job details

$24 an hour

Qualifications

Web design
Microsoft Outlook
Sales
Marketing
Customer service
SAP
English
Microsoft Office
Analysis skills
Organizational skills
Computer skills
College diploma
SAP BusinessObjects
Business
Communication skills
Marketing

Full job description

About Umicore

Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?

About Jewellery & Industrial Metals

A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine jewellery, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these materials we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

What you will be doing

- Coordinate and manage the settlement of refining lots, contacting customers to resolve discrepancies and obtain missing documentation.
- Communicate technical details of incoming refining lots to current and prospective customers, including explanations of pricing structures, refining methods (metallics vs. sweeps), and counter purchase versus refining options.
- Train Refining Clerks and Customer Service staff on proper identification, combination, and treatment of refining lots, as well as accurate documentation procedures. Provide guidance to Security on processing incoming lots.
- Review and validate new quotes for accuracy; input and maintain pricing structures within SAP. Utilize Business Objects to generate targeted mailing lists, design and execute refining promotions, and analyze campaign results.
- Prepare and authorize customs documentation; coordinate domestic and international shipments, including cross-border transactions with the United States.
- Communicate refining results to customers, review settlement options, provide market-based quotations, and explain pricing components, deductions, and market fluctuations.
- Address and resolve customer complaints by reviewing assay results, providing technical explanations, offering solutions, and coordinating retesting when required.
- Conduct proactive sales outreach to secure refining lots, respond to quote requests, and educate customers on refining processes both administratively and technically.
- Audit incoming refining lot documentation for completeness and accuracy following processing by Security and Refining Clerks.
- Process settlements including Ready Stock, Custom Orders, or return metal orders; manage credit card transactions and settlement deductions for outstanding balances or metal obligations.
- Provide dedicated account management for key refining customers to ensure operational efficiency, accuracy, and high service standards.
- Perform additional duties as assigned.
Who we are looking for
- College diploma or equivalent in business administration, marketing or similar field combined with previous experience in sales, marketing or customer service
- Excellent verbal and written communication skills in English
- Advanced computer skills (Outlook, MS Office, SAP, website design)
- Attention to detail
- Experience in jewellery/precious metals industry is considered a strong asset
- Problem Solving Skills
- Organizational skills & Analytical skills with the ability to multitask in a fast paced environment.
- This is adding an additional headcount to our Customer Service Department
- Hourly rate for this position is $24 an hour
- We do not use artifical intelligence to screen candidates.

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

If my expertise can contribute to fine jewellery, IMAGINE WHAT YOU COULD DO

Apply Now

Refine Your Search

customer service coordinator jobs in ajax on

Refining Sales Coordinator (Markham)

Client Services Coordinator

Product Quality Experience Coordinator

E-commerce Sales Coordinator – Online Marketplace Growth

Sales Coordinator

Coordinator, Athletic Club and Sports Programs

Sales - Brand Coordinator

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