Group presentation
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years’ time, TK Elevator became an independent company in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers – such as One World Trade Center in New York. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform lifts, as well as tailored service solutions such as MAX, the industry’s first cloud-based digitally enhanced maintenance solution – thus covering a broad spectrum of urban mobility.
Who we are
TK Elevator is one of the world’s leading elevator companies with unique engineering capabilities. Our innovative, efficient and reliable vertical transportation systems have been moving people in Canada for nearly half a century. Our capabilities include high-quality, customer-focused service as well as individual maintenance and modernization packages. Our highly skilled technicians efficiently service a multi-brand portfolio consisting of more than 1.2 million units under maintenance. We’re reshaping the elevator industry and transforming cities into the best places to live.
What we expect
- Manage front reception responsibilities
- Respond to customer inquiries and/or redirect to appropriate department
- Monitor and re-order office supplies and equipment, as required
- Coordinate inbound and outbound courier and shipping requirements for the branch
- Prepare, monitor, and distribute attendance, absence, on-call, and shutdown communications and reports, as required
- Prepare and distribute service or appointment cancellation notices as required
- Provide administrative support to the sales team, as required
- Assist with operational reports, including weekly callback reporting, excluding billing activities
- Liaise with vendors to coordinate service calls and follow-ups, as required
- Perform other duties as assigned
Who we are looking for
- Diploma in Business or Office Administration
- A minimum of 2 years of relevant experience
- Attention to detail coupled by the ability to multi-task
- Excellent communication skills paired with the inherent ability to prioritize and organize tasks
- Proven ability to manage conflict, coupled by the ability to work collaboratively
- Ability to adapt to change in a fast-paced, high volume, work environment
- Resourceful, self motivated and able to network within the organization to determine best practices
- Proficient in Microsoft Office; Word, Excel, PowerPoint
Contact
Please use the contact below for job specific requests and include the Job-ID.
[email protected]
What we offer
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Competitive salaries
- Bonus plans for all positions
- Wellness Program
Additional information
Salary Expectations: $50,000 - $60,000
Additional information
TK Elevator is an equal opportunity employer and is committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, colour, religion, sexual orientation, gender identity, national origin, disability, age and veteran status, or any other protected status required by applicable law.
Job Reference: CA_ET_TKELEV00386
