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Branch Manager

Schindler -
Edmonton, AB

Apply Now

Job details

Qualifications

Management
Financial auditing
Engineering
Microsoft Office
Bachelor's
Business
Leadership

Full job description

Location: Edmonton, AB, Canada
Job ID: 88402

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contributes to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Join us as a

Branch Manager

Your main responsibilities

The Branch Manager is responsible for all aspects of the management of Schindler’s Branch office. In alignment with the company’s overall goals, the incumbent will manage the Branch to achieve high levels of customer satisfaction, improve employee motivation, growth of the business and improve profitability. He/She will guide the sales effort within the Branch, for modernization, and service sales, as well as manage field operations modernization and service activities, to ensure equipment is installed and services are delivered with maximum efficiency. Additionally, he/she will ensure all administrative requirements are properly executed.

Financial Management

Working with the President and Vice President - Finance, and within the guidelines of the company, support the development of and administer an annual budget and business plan
Manage Branch activities to ensure business plan goals are met or exceeded
Manage all field activities for the most cost effective results
Control Branch expenses optimizing the management of Branch purchases and stocks in accordance with Company policies

People Leadership

Provide leadership and direction to Branch employees
Manage direct reports through providing coaching, mentorship, guidance and constructive feedback to promote employee development
Follow Schindler’s performance management process including conducting employee evaluations, setting objectives, and assessing results
Create and execute training and development plans for all Branch employees
Oversee local labor relations to maximize productivity and performance
Effectively communicate necessary information to keep employees informed of Branch initiatives, achievement of targets, and to resolve Branch issues

Health and Safety

Lead health and safety at a Branch level through driving a culture of safety in the field and ensuring health and safety policies and procedures are actively adhered to and applied to the business
Ensure safety training and communications are delivered in accordance with company requirements
Support the investigation and review of major occupational incidents, worker’s compensation claims and product liability claims to identify root cause(s) and implement corrective preventative actions
Participate in health and safety related activities including Joint Health and Safety Committee meetings and safety audits

Sales Management and Customer Orientation

Lead the Branch modernization and service sales effort, including supporting key sales negotiations and the development of sales proposals
Identify and pursue major potential customers to drive and support strategic growth objectives
Develop and maintain a strong relationship with key branch customers
Represent Schindler in the business community

Quality and Process Management

Provide leadership for quality initiatives to ensure compliance with business obligations and customer requirements
Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety. Analyze root causes for deviations and set up corrective actions
Manage service delivery in support of assuring uniform application of preventative maintenance procedure while controlling manpower to minimum level
Guide administration activities, to ensure process effectiveness and ISO compliance
Assure full utilization of Schindler systems and tools including compliance with established Best Demonstrated Practices (BDP) in all areas
Ensure all branch activities are conducted in full compliance with Schindler’s Code of Conduct

What you bring

BA in Business or BSc Engineering
5-8 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment, with at least 3-5 of those years in a supervisory or management position

Proficient in MS Office
Analytical: ability to think conceptually to have impact
Coaching and Mentoring: ability to motivate and guide team members
Communication: Ability to articulate vision and communicate strategy across all levels of the organization
Leadership: Possess solid leadership skills
People Management: Ability to select, train, supervise and evaluate staff
Persuasion: Persuasion is required both internally and externally. Branch employees, support staff, suppliers, consultants, government authorities, internal support groups and customers must frequently be motivated to act or react in a manner to support credibility
Presentation: Ability to present materials clearly and engage audience
Problem Solving: Ability to interpret complex commercial concerns and identify and mobilize appropriate resources, with minimum negative impact; ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
Teamwork: Ability to interact with all levels and be an integral part of the operation
Strategy: Demonstrate the ability to take the role to that of a Strategic partner with the organization
Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things.

This is a current open role, and no artificial intelligence is utilized in the hiring or evaluation process. Our approach ensures fairness, compliance with provincial legislation, and recognition of the unique contributions each team member brings.

Pay within the salary range will be based on several factors including, but not limited to, relevant qualifications, certifications, experience, geographic location and organizational needs.

What’s in it for you?

Wide range of professional and leadership development opportunities
Competitive Extended Health, Dental & Vision Plans
Generous Paid Time Off Plans
Tuition Reimbursement Program
Competitive Group RRSP with Company Match

Apply Now

Refine Your Search

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