calgary, ab reservation agent Jobs – 44 Openings This Week

Royal Service Agent (Part-time)
FAIRMONT —Calgary, AB
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Front Desk Agent
Sheraton Cavalier Calgary Hotel —Calgary, AB
- From $17 an hour
- Weekends as needed
- Bar
- Google Suite
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply
11d
Night Auditor/Front Desk Agent
Staybridge Suites Calgary Airport —Calgary, AB
- $17–$18 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
4d
Front Desk Agent
Holiday Inn Express Calgary South —Calgary, AB
- $15–$18 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Customer service
Quick apply
Front Desk Agent
Wingate by Wyndham Calgary Airport —Calgary, AB
- $15–$17 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
Night Auditor/Front Desk Agent
1393189 Ab ltd —Calgary, AB
- $16 an hour
- Weekends as needed
- Customer service
- Hotel
- Accounting
- Flexible schedule
Quick apply
9d
Product Coordinator
Accomsure —Calgary, AB
- Full-time
- English
- Microsoft Office
- Contracts
- Dental care
- Vision care
Quick apply
Front Desk / Cashier / Host(ess) – Chinese Restaurant
Perfect Meat Bowl South —Calgary, AB
- From $15 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Store discount
Quick apply
2d
Product Coordinator - Bilingual
Accomsure —Calgary, AB
- Full-time
- Bilingual
- English
- Microsoft Office
- Dental care
- Vision care
Quick apply

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Handle cash, credit card transactions, and maintain accurate records. Welcome guests and provide a friendly, professional check-in and check-out experience.
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Royal Service Agent (Part-time)

FAIRMONT -
Calgary, AB

Quick apply

Job details

Part-time

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Administrative experience
Hospitality Management
Front desk
Computer skills
Communication skills

Full job description

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Palliser | A Legacy of Excellence, A Future of Possibility

For over a century, Fairmont Palliser has stood as Calgary’s most iconic hotel—a symbol of timeless elegance, heartfelt hospitality, and deep community roots. Since opening in 1914, we have welcomed dignitaries, trailblazers, and generations of guests with impeccable service and unforgettable experiences.

Our story is woven into the fabric of Calgary’s history, and our people are at the heart of it all. At Fairmont Palliser, we believe in creating a workplace where tradition meets innovation, where careers are cultivated, and where everyone is empowered to thrive. Whether you are just beginning your journey in hospitality or bringing years of experience to the table, here you will find a team that values connection, excellence, and purpose.

Join us in delivering elevated experiences and be part of a legacy that continues to shape the future of hospitality in Calgary.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

We invite you to join the world of luxury hospitality at Fairmont Palliser as our new Royal Service Agent. Inspire and create the grandest experience for our guest, clients and colleagues every day. Royal Service Agents are the heart and the pulse of the hotel. You will build emotional connections with our guests to make them feel incredible. You will be responsible for engaging with our guests, clients, and colleagues to ensure they are welcomed and cared for. Reporting to the Front Office Manager.

Key Responsibilities

Consistently offer the highest level of professional, friendly, and engaging luxury service
Provide guests with accurate and personalized information about hotel amenities, events, and Calgary happenings
Prioritize tasks, phone calls, and multiple communication channels in a changing, fast-paced environment
Receive, handle, and direct all internal and external telephone communication for the hotel, manage common inboxes, and messaging services
Take ownership of guest requests and concerns and ensure appropriate follow-up is completed to the hotel’s standards
Follow all Royal Service and hotel-wide systems of procedure meticulously
Ensure the pre-arrival experience of all guests is engaging and exciting through reservation checks, proper set up of all requests, and adding personalized touches
Manage all wake-up calls for guests
Establish, coordinate, and maintain a beneficial working relationship between all departments within the hotel and external partners
Place and monitor work orders, interdepartmental service requests, and radio calls
Ensure all guest profiles and preferences are updated, accurate, and acted on
Use your creative thinking to establish memorable experiences for our guests
Assist Loyalty Supervisor with tasks when requested
Perform other duties as required

Qualifications

What will you bring to this role?

Proven background in hospitality operations with a focus on guest service and team collaboration
Strong organizational and communication skills (verbal and written)
Must be fluent in English (verbal and written); a second language is an asset
Must be available for shift work
Strong computer skills, particularly in Microsoft Office (Outlook, Word, Excel)
Previous Switchboard/PBX, Front Desk, or Royal Service experience is an asset
Knowledge of Calgary and the local community is an asset
Degree or diploma in Hotel Management is an asset
Technologically proficient for administrative and operational tasks
Prior experience in key guest-facing roles enhances service effectiveness
Ability to multitask effectively while maintaining clear, professional communication
Must be able to take initiative, be self-starting, and work calmly under pressure
Strong problem-solving capabilities with a proactive and composed approach in high-pressure situations
Demonstrated dedication to creating exceptional guest experiences
Useful for providing guests with personalized recommendations and support
Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
Foster an inclusive environment where every individual feels valued and respected

Additional Information

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Comprehensive benefits package including health, paramedical, dental, vision, life, and disability coverage for eligible employees. Company-matched pension plan, as well as RRSP & TFSA options. Complimentary meal in staff cafeteria during shifts.

Our Values

Respect:
We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

Excellence:
We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences.

Integrity:
We build trust through mutual respect and being authentic.

Our commitment to Diversity & Inclusion:
Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Quick apply

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reservation agent jobs in calgary, ab

Royal Service Agent (Part-time)

Front Desk Agent

Night Auditor/Front Desk Agent

Front Desk Agent

Front Desk Agent

Night Auditor/Front Desk Agent

Product Coordinator

Front Desk / Cashier / Host(ess) – Chinese Restaurant

Product Coordinator - Bilingual

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