hamilton on financial reporting manager Jobs – 83 Openings This Week

Customer Relations Representative - Automotive Finance - Hamilton, ON or Anjou, Quebec
Scotiabank —Hamilton, ON
- Overtime
- Microsoft Office
- Bachelor's
- Business
Finance Manager
One Vascular —Hamilton, ON
- $70,000–$120,000 a year
- Accounting
- QuickBooks
- Recruiting
Quick apply
6d
financial manager
TAHIR —Ancaster, ON
- $40–$41 an hour
- Overtime
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
3d
Financial Manager
TAHIR HOME INSPECTION —Ancaster, ON
- $30–$40 an hour
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Presentation skills
Quick apply
1d
Senior Financial Analyst
Eaton —Burlington, ON
- $82,000–$102,000 a year
- Hybrid work
- Oracle
- Finance
- Bachelor's
1d
Business Operations Manager
Pentalift Equipment Corporation —Puslinch, ON
- $100,000–$150,000 a year
- Full-time
- ERP systems
- Accounting
- Budgeting
Quick apply
Bookkeeper
Butlers Management Services —Burlington, ON
- $35 an hour
- Full-time
- English
- Accounting
- QuickBooks
- Flexible schedule
Quick apply
2d
Project Accountant
Reimar Forming & Construction —Hamilton, ON
- Microsoft Excel
- Project management
- Accounting
- Dental care
Quick apply
Assistant Finance Manager
PM-Services —Ancaster, ON
- $100,000–$120,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Finance
Quick apply
Senior Manager, Assurance and Accounting - Public Companies
MNP —Burlington, ON
- $95,000–$145,000 a year
- Management
- Quality Control
- Accounting
13d
Senior Financial Consultant - Finance - Planning & Analysis
Joseph Brant Hospital —Burlington, ON
- $49.08–$61.35 an hour
- Temporary
- Microsoft Excel
- PMP
- Microsoft Office
Quick apply
Staff Accountant
Collective Arts Brewing —Hamilton, ON
- $55,000–$65,000 a year
- Microsoft Excel
- Microsoft Office
- Math
Quick apply
Senior Financial Analyst
O’Dell HVAC Group —Burlington, ON
- $85,000–$95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Project management
- Profit sharing
- Paid time off
Quick apply
Senior Financial Analyst
Celeros Flow Technology —Burlington, ON
- $75,000–$85,000 a year
- Monday to Friday
- ERP systems
- Finance
- Analysis skills
- Disability insurance
- Dental care
12d
Finance Coordinator
O’Dell HVAC Group —Burlington, ON
- $65,000–$75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Profit sharing
- Paid time off
Quick apply
Junior Accounting Manager, Record to Report - North America
Umicore —Burlington, ON
- $80,000–$95,000 a year
- Hybrid work
- Microsoft Excel
- Customer service
- English
Cost Accounting Manager
Finlink Group —Hamilton, ON
- Full-time
- Microsoft Excel
- Sales
- ERP systems
Quick apply
Analyst, Portfolio Management
Manulife —Burlington, ON
- $62,850–$104,750 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Disability insurance
- Dental care
Accounts Receivable Analyst
BGIS —Burlington, ON
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
Analyst, Investments
Adi Development Group —Burlington, ON
- $85,000–$110,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
- Dental care
- Paid time off

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Customer Relations Representative - Automotive Finance - Hamilton, ON or Anjou, Quebec

Scotiabank -
Hamilton, ON

Apply Now

Job details

Qualifications

Microsoft Office
Bachelor's
Business

Full job description

Requisition ID: 259495

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of the Centre by meeting Service Excellence goals for internal and external customers by providing prompt, accurate and professional resolution to all inquiries while adhering to the Bank security, operational and compliance procedures and policies. The objective of the role is to handle a high volume of incoming phone calls and emails; as well as completing all administrative activities related to those inquiries within the Service Level Agreement timelines.More specifically, your responsibilities include assisting clients with their concerns, responding to and effectively resolving their issues. You are responsible for contributing to the provision of human, straightforward and knowledgeable service through your daily interactions to foster a relationship of mutual trust and confidence with clients and other team members.

Is this role right for you? In this role, you will:

Performs all Customer Service activities according to established service standard and established targets:

Handling a high volume of incoming dealer and client phones calls that are a barrier to the Validation staff and maximizing time spent on validating and paying all Indirect Retail and Leases;
Following the Bank’s service standard guidelines during all contacts with dealerships, clients, Branches and other Bank departments;
Providing a high level of customer service on all incoming telephone/fax/electronic inquiries from Dealerships

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge by:

Delivering the desired client experience by consistently applying the Service Standards during all client interactions.
Acquiring and maintaining a detailed knowledge of products and services;
Responding to the client’s inquiries fully and effectively resolving clients concerns on the spot and/or escalating as appropriate and in defensively;
Providing guidance and direction to Dealers with all aspects of Funding requirements of the DFC;
Projecting an image on the phone and at all times by ensuring the customer experience is delivered in a professional and friendly manner;
Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate
Demonstrating respect and knowledge in every client interaction;
Participating in and supporting change initiatives;
Contributing to effective team morale and employee relations through positive interactions with team members and participating in the Applause Program;
Accept responsibilities for sundry assignments

Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct by:

Adhering to custody and security procedures and policies at all times
Adhering to position authorities and Bank policies
Maintaining punctuality and adhering to designated break and lunch schedule
Complying with regulatory requirements as part of the service process, including Know Your Customer (KYC), Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF) Privacy and Occupational Health and Safety (OHS) requirements, processes and guidelines;
Reporting immediately any unusual occurrences or fraudulent activity and escalating issues/deficiencies/ trends to your Direct Supervisor and/or Director of Operations, VP and Centre Manager and/or Chief Compliance Office.
Timely escalation of issues/obstacles/trends to your Direct Supervisor to resolve

Provides Administrative Support and Contributes to DFC growth, profitability and productivity:

Providing above average customer service in all contacts;
Participating in reviewing/identifying business needs, developing requirements;
Action Dealer requests to discharge, amend or substitute Collateral
Action Reports from AFIL ie. Mazda Loyalty, VIN mismatch,
Respond and action Dealer request for errors or omissions on compensation

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

College or University degree preferred or minimum 2 years related experience in a position of similar responsibility
Accountable for providing a superior customer experience.
Sound knowledge of specific discipline relative to the business unit, e.g. documentation rules / guidelines;
Sound knowledge of automated systems and software packages relevant to the business: ALSCOM, DealerTrack, RouteOne and Microsoft Office;
Knowledge of the Retail Lending and the relevant loan / lease credit policies, procedures, pricing and authorities;
Ability to focus on detail;
Strong organizational ability;
Ability to manage all activities within established time and productivity targets, as set by Automotive Finance & Indirect Lending;
Strong knowledge of legislative, governance or regulatory rules, Anti-Money Laundering/Anti-Terrorist guidelines.
Banking/financial/leasing experience highly desirable

Working Conditions

Work in a standard office-based environment; non-standard operating hours Monday-Saturday. Month-end driven with seasonality, overtime is required during these peak period.

Location(s): Canada : Ontario : Hamilton || Canada : Quebec : Anjou

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply Now

Refine Your Search

financial reporting manager jobs in hamilton on

Customer Relations Representative - Automotive Finance - Hamilton, ON or Anjou, Quebec

Finance Manager

financial manager

Financial Manager

Senior Financial Analyst

Business Operations Manager

Bookkeeper

Project Accountant

Assistant Finance Manager

Senior Manager, Assurance and Accounting - Public Companies

Senior Financial Consultant - Finance - Planning & Analysis

Staff Accountant

Senior Financial Analyst

Senior Financial Analyst

Finance Coordinator

Junior Accounting Manager, Record to Report - North America

Cost Accounting Manager

Analyst, Portfolio Management

Accounts Receivable Analyst

Analyst, Investments

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