This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Overview of Role:
WestJet is seeking a Intermediate Quality Assurance Analyst to join our IT-Airport Solutions Delivery team. This individual should exhibit a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an Agile environment.
As part of the Airport Platforms & Tools team, the Intermediate Quality Assurance Analyst, will have day to day ownership of quality tasks for projects, products, and systems within WestJet. They will oversee and/or participate in the test case development, execution of tests, defect management, coordination of test activities on projects and development of automation strategies. Through their passion for quality, this role will embrace and help evolve the quality processes within the larger QMO team and influence improvements within the development processes. A significant part of this role will be finding and implementing automation opportunities that optimize testing efficiency and effectiveness.
Preference will be given to Calgary based applicants
Key deliverables include:
- Work collaboratively with Senior QA, product, engineering, and stakeholders to consistently deliver on QA tasks and help evolve QA processesMaintain a positive attitude and contribute to the cohesion and effectiveness of the team
- Empowers others by sharing knowledge with peers by means of pairing, documentation and presentations
- Maintain and expand professional and technical knowledge through attending educational workshops, conferences, review of professional publications and participating in professional societies
- Collaborate effectively with Product Managers, Product Owners, Business Analysts, Developers, and integration partners as required
- Perform functional, integration, regression and system testing including compatibility and/or coordinate with support teams to complete performance, security, failover and recovery or other types of testing (i.e. smoke and sanity) as required based on the project
- Perform manual and script automated API tests using ReadyAPI or Postman. (UI automation – Selenium, Playwright or Cypress and RestAssured – API. Programming Languages i.e. Java, JavaScript)
- Assist in project/release/sprint planning/scrum for development of test strategies and plans
- Develop and execute test cases that are in line with the business quality requirements
- Based on project needs, identify, and utilize appropriate testing techniques such as functional & non-functional testing, risk-based testing, exploratory testing, white & black box testing, manual and automated testing
- Utilize various automated testing tools to script data creation or automated functional tests (UI and API)
- Defect management including the identification, prioritizing, logging, tracking and triaging of issues
- Facilitate testing from a community development model
- Evaluate, document, and communicate testing results to stakeholders to enable them to make decisions regarding project health with respect to QA
- Other duties as assigned
Experience and qualifications:
- Completed post-secondary education
- 3-5 years QA experience
- Experience with Java, Javascript and other programming languages
- Experience with Azure DevOps Test Plans module, Complete Azure DevOps pipelines, releases etc for Test case Creation and Execution
- Experience with Agile software development processes
- Experience analyzing the quality needs for projects, estimating the associated resources and effort, managing the execution, mitigating, and communicating risks, and reporting on the test results
- Understanding and practical application of software QA practices as it applies to different development methodologies
- Experience creating clear and concise documentation in the form of test strategies/plans/test cases/scenarios/checklists and defects
- Experience scripting, maintaining, and executing automated Web Service and UI tests using ReadyAPI or Postman and Selenium, Cypress or Playwright
- Experience creating automation strategies that can target high value tests from various layers of any application while utilizing tools and frameworks best suited for each use case
- Excellent verbal and written communication skills using all mediums and the ability to interact effectively with all levels of the organization in clear, concise and crisp way
- Strong analytical and problem-solving skills combined with a positive attitude, taking a team-based approach
- Dedicated to improving and exceeding business and guest experiences along with the team level and personal goals
- Proven ability to meet timelines while delivering quality work
- Experience with SQL querying relational databases such as Oracle or MS SQL Server
Showing initiative to identify and champion ideas for improving efficiency and effectiveness of development processes and follow through to completion of ideas including documentation
- Experience with Sabre tools such as Interact
- Govern Quality Assurance process across the Commercial Technology Innovation community development model
- Airline domain experience would be an asset
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at
[email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at
[email protected].
