Help desk technician Jobs

IT Service Desk Technician - Mississauga
King-O-Matic Industries Limited —Mississauga, ON
- $50,000–$60,000 a year
- Weekends as needed
- Customer service
- Microsoft Office
- Databases
Quick apply
information technology (IT) support technician
Roca Networks Inc. —Markham, ON
- $35–$37 an hour
- Overtime
- English
- Bachelor's
- Computer networking
13d
Junior IT Helpdesk Technician
Spectrum Health Care —Mississauga, ON
- $45,000–$48,000 a year
- Full-time
- Windows
- Master's degree
- Bachelor's
- Paid sick leave
Quick apply
Help Desk Technician (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Information Services Technician
Osler, Hoskin & Harcourt LLP —Calgary, AB
- On call
- Customer service
- Windows
- Microsoft Office
IT Store Support Technician
Ardene —Laval, QC
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
Technician - IT Helpdesk support L3
Air Inuit —Montréal, QC
- Full-time
- Bilingual
- Computer Science
- English
- Profit sharing
- Disability insurance
Quick apply
13d
User Support Technician
Hy-Tek Computer Sales and Service Ltd. —Rocky Mountain House, AB
- $35.50–$49.07 an hour
- Full-time
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
Quick apply
6d
IT Site Technician
Steris —Quebec City, QC
- Full-time
- Bilingual
- English
- Windows
- Dental care
- Tuition reimbursement
computer technician
Alien Informatique Inc —Saint-Georges, QC
- $24–$30 an hour
- Full-time
- Bilingual
- English
- Windows
Co-op Service Desk Technician - Fall 2026 (September - December) - London, Ontario (IN OFFICE)
Info-Tech Research Group International —London, ON
- Azure
- Customer service
- English
Quick apply
13d
IT Field Services Technician
Lifemark Health Group —London, ON
- $55,000–$65,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
14d
Intermediate Help Desk Support
MACLEAN ENGINEERING & MARKETING CO. LIMITED —Collingwood, ON
- $60,000–$75,000 a year
- Overtime
- Bilingual
- Windows
- Microsoft Office
- Profit sharing
Quick apply
IT Site Support Technician
Milestone Technologies, Inc. —Vancouver, BC
- $64,000 a year
- Linux
14d
Network Support Technician
Kobelt Development —Surrey, BC
- Computer Science
- Customer service
- Organizational skills
Technicien Informatique // IT Technician
XNRGY Climate Systems —Montréal, QC
- Full-time
- Bilingual
- Azure
- Customer service
- Dental care
- Vision care
Maintenance Technician
Best Western Plus Peace River —Peace River, AB
- $18–$22 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
Quick apply
Senior HVAC Technician
First District Mechanical —Port Coquitlam, BC
- $60–$70 an hour
- Full-time
- Customer service
- Driving
- HVAC
- Wellness program
- Dental care
Quick apply
7d
AV and IT Support Technician
Tl'azt'en Nation —Fort St James, BC
- $28–$36 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
5d
Intermediate MSP IT Technician (3+ Years Experience)
Forbes IT Solutions Ltd. —North Vancouver, BC
- From $55,000 a year
- Full-time
- English
- In-person
Quick apply
9d

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IT Service Desk Technician - Mississauga

King-O-Matic Industries Limited -
Mississauga, ON

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Job details

Full-time
$50,000–$60,000 a year

Qualifications

Microsoft Windows Server
Customer service
Microsoft Office
Databases
Analysis skills
Remote access software
TeamViewer
MPLS
Active Directory
High availability

Full job description

WHO WE ARE:

How will transportation and mobility evolve? What will the vehicle of the future look like – and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more?

NexaMotion Group (NMG) is on a mission to simplify complex vehicle repair to keep the world moving.

We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.

What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which NMG was founded: Commitment, Humility, Optimism, Integrity, and Respect.

A career with NMG offers the opportunity to make an impact within a rapidly growing organization – the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.

THE OPPORTUNITY:

Our IT department is consistently focused on supporting end users with troubleshooting and diagnosing server systems including: Active Directory, VM Ware, file and print services, Office 365, VoIP in a Microsoft / Cisco environment., In order to help support our end users efficiently and more effectively, we need an experienced IT Service Desk Technician to assist in maintaining security, installing, supporting and maintaining networking equipment including servers, routers, switches, laptop and desktop computers. While providing functional and technical support our end users.

NMG is a place where fresh ideas are encouraged and heard; where balance is achieved between working smart and having fun; where your accomplishments are recognized!

RESPONSIBILTIES:

Serve as the first point of contact for customers seeking technical assistance in-person and via phone/email.
Assist with the administration and maintenance of company’s infrastructure including desktop solutions, MPLS and Internet Circuits, and Cisco VoIP.
Provide hands on and remote desktop support utilizing Teamviewer software.
Answer 1st Tier questions and provide user training on software solutions and company policy as appropriate. Pass on any feedback or suggestions by customers to appropriate IT team members.
Enter and update work tickets as well as monitor all open tickets. Work with customers to resolve their issues / needs.
Maintain corporate wide print servers utilizing high availability and failover systems built into Microsoft server 2016
Help with software patches and updates for all server systems. Confirm automated patching has completed on applicable systems and manually update systems that cannot be automatically patched.
Work as part of the IT team to escalate and resolve user and technical issues. Follow up and update customer status and information.
Scheduled/rotated/emergency 24-hour on call availability and weekends/holidays required.
Direct participation, remotely or on site, in all system/network failures that adversely impact the ability of the “company” to process business. This would be an “all hands on deck” situation.
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by customers
support and training to internal teams and end-users on network-related issues and solutions.

KEY QUALIFICATIONS:

1+ years of related experience preferred
Analytical skills, attention to detail and problem solving skills
Ability to define problems, collect data, establish facts, draw conclusions, and recommend change
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with abstract and concrete variables
Technically savvy with working knowledge of office automation products, databases, and other hardware & software applications.
Prior successful demonstration of working on team projects
A GREAT Customer Service Attitude!

WORK ENVIROMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIREMENTS:

Minimal

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IT Service Desk Technician - Mississauga

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