Vancouver, Bc User support assistant Jobs – 108 Openings This Week

AVP Third Party Risk Management
Peoples Trust Company —Vancouver, BC
- $130,000–$145,000 a year
- Monday to Friday
- Hybrid work
- Presentation skills
- Communication skills
- SDLC
- Profit sharing
- Paid time off
DTP Research Assistant
University of British Columbia —Vancouver, BC
- $4,333.86–$5,155.61 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
3h
DTP Research Assistant
UBC Faculty of Forestry —Vancouver, BC
- $4,333.86–$5,155.61 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
5h
Research Associate
UBC Faculty of Forestry —Vancouver, BC
- $76,128 a year
- Full-time
- English
American Sign Language Specialist
School District #41 (Burnaby) —Burnaby, BC
- $56,542–$70,677 a year
- Full-time
- Bilingual
- English
- Working with children
2d
Software Development Manager, Alexa Calendar
Amazon Development Centre Canada ULC —Vancouver, BC
- $171,400–$286,200 a year
- Full-time
- Team management
- Recruiting
- Leadership
- Profit sharing
- Dental care
2d
Rights and Permissions Manager
UBC Faculty of Forestry —Vancouver, BC
- $6,747.50–$9,701.42 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Executive Assistant
Plign Digital Inc. (DBA Modes Technology) —Vancouver, BC
- Microsoft Office
- Presentation skills
- Organizational skills
Quick apply
Training Coordinator and Supervisor
UBC Faculty of Forestry —Vancouver, BC
- $5,220.98–$6,124.46 a month
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Staff Software Developer
JLL —Vancouver, BC
- $159,100–$238,700 a year
- Azure
- Research
- Java
6d
Senior Manager, Clinic Operations
UBC Faculty of Forestry —Vancouver, BC
- $6,747.50–$9,701.42 a month
- Full-time
- Management
- Administrative experience
- Bachelor's
Software Developer
Pacific Blue Cross —Burnaby, BC
- $8,546–$9,657 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Sr. Product Manager
Lexful —Vancouver, BC
- $130,000–$165,000 a year
- Full-time
- Remote
- Research
- Analysis skills
- Product management
- Dental care
Quick apply
AI Software Engineer
Alexander College —Vancouver, BC
- $100,000 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Dental care
- Paid time off
Quick apply
14d
Software Development Engineer, Alexa Connections
Amazon Development Centre Canada ULC —Vancouver, BC
- $114,800–$191,800 a year
- Full-time
- Computer Science
- Bachelor's
- Software development
- Profit sharing
- Dental care
Senior Research Coordinator
UBC Faculty of Forestry —Vancouver, BC
- $5,365.42–$7,709.92 a month
- Full-time
- Master's degree
- Bachelor's
- Communication skills
6d
Parts Advisor - Brian Jessel BMW
Brian Jessel BMW / Pre - Owned —Vancouver, BC
- $55,000–$67,500 a year
- Overtime
- Customer service
- Microsoft Office
- Communication skills
- Store discount
- Employee assistance program
Quick apply
Senior Manager, Clinic Operations
University of British Columbia —Vancouver, BC
- $6,747.50–$9,701.42 a month
- Full-time
- Management
- Administrative experience
- Bachelor's
Senior Research Coordinator
University of British Columbia —Vancouver, BC
- $5,365.42–$7,709.92 a month
- Full-time
- Master's degree
- Bachelor's
- Communication skills
6d
Investly Business Development Associate - Vancouver
Fidelity Investments —Vancouver, BC
- $59,000–$71,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Tuition reimbursement
- Paid time off

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AVP Third Party Risk Management

Peoples Trust Company -
Vancouver, BC

Apply Now

Job details

Permanent
$130,000–$145,000 a year

Qualifications

Enterprise software
Presentation skills
Risk management
User acceptance testing
Communication skills
SDLC

Full job description

We are hiring for this position out of our Toronto, Calgary, and Vancouver offices. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance.

Role Overview

The Assistant Vice President, Third Party Risk Management (TPRM) is responsible for leading the implementation and ongoing execution of the Peoples Group TPRM framework, including ownership of the TPRM policy, supporting toolkits, inventory, and compliance tracking. This role leads and develops a team accountable for running the TPRM program, providing effective challenge to third‑party risk and criticality assessments, and ensuring regulatory requirements are met across the enterprise.

The AVP prepares regular reporting for senior management and Board committees, partners closely with Technology on the development and maintenance of the TPRM system, and works collaboratively with Legal, Procurement, Information Security, and Relationship Owners to manage third‑party onboarding, contracting, cyber risk, and ongoing monitoring. Success in this role requires strong stakeholder and conflict management skills to balance business objectives, client expectations, and regulatory obligations, as well as the ability to build productive relationships across multiple departments and drive enterprise‑wide training and compliance with TPRM requirements.

About the day-to-day

Lead the implementation of the Peoples Group TPRM framework.
Responsible for maintaining the TPRM Policy and Framework as well as the documentation supporting TPRM toolkits (Criticality and Risk Triage, Risk Assessment Template, Due Diligence Questionnaire, Contracting Requirements, Monitoring Plans, Contingency and Exit Planning, Exception Management).
Manage a team of analysts and senior managers accountable for running the TPRM Framework. Lead the team in providing constructive challenge to the results of third-party risk and criticality assessments completed by the Relationship Owners.
Own and manage the TPRM inventory and compliance tracker.
Prepare regular reporting for the Operational Risk Management Committee, Corporate Risk Committee and Board Risk Committee.
Work directly with the Technology team on the development and launch of the TPRM system to facilitate completion of the required toolkits and inventory of required Third-Party documentation. This includes accountability for User Acceptance Testing prior to launch and for regular patches and updates from the software provider.
Successfully manage friction arising between business objectives, client expectations and regulatory requirements. Account Managers and their clients are important stakeholders in the success of TPRM. The successful candidate will be relied on to diffuse tensions when working with clients and counterparties to meet regulatory requirements for TPRM.
Develop and coordinate enterprise-wide training on TPRM requirements.
Work directly with Relationship Owners to clarify requirements for the onboarding and management of Third-Parties.
Work closely with the Legal and Procurement departments to maintain control processes and compliance requirements when onboarding new Third-Parties and executing contracts.
Coordinate with the Information Security Team to assess cyber-security control effectiveness at critical third parties.
Working across all departments within PTC, partnering with relationship owners to maintain compliance and update third-party criticality and risk assessment. Collaboratively escalating gaps with requirements and facilitating approval of waivers where appropriate.
Establishing productive relationships and working successfully with stakeholders across multiple departments is essential for success in this role.

About the qualifications

10+ years experience working in risk management or operations at a Canadian Financial Institution, with at least 5 years of experience in a management role.
Successfully delivered enterprise-wide risk projects requiring significant change management and training across departments.
Familiarity with Software Development Life Cycle in the context of enterprise applications and experience developing requirements for risk management solutions and coordinating User Acceptance Testing.
Required experience in developing Third Party Risk Management TPRM Frameworks at Small and Medium Sized Banks (SMSBs) in Canada. Alternatively, applicants with intricate knowledge and experience in running an established TPRM framework at an SMSB or DSIB will also be considered.
Direct experience in managing OSFI expectation and regulatory findings related to TPRM and Guideline B-10 is a significant asset.
Strong communication skills, with experience presenting at senior management committee meetings and interacting directly with C-level executives at SMSBs.
Proven conflict management capabilities when working across multiple departments and stakeholders to achieve positive risk and compliance outcomes.

About us

Peoples Group is a trusted financial services company for the innovators at the forefront of Canada’s economic future. With offices in Vancouver, Calgary, and Toronto, we are driving change by working alongside challenger banks, fintechs, brokers, and merchants to foster a dynamic and competitive financial ecosystem.

Our culture is built on four core behaviours: Grit to Grow, Connect to Collaborate, Putting Clients First, and Owning the Outcome. We believe people do not simply choose a company to work for—they choose a company that makes a positive impact in the lives of Canadians. Above all, we value people, build meaningful relationships, focus on individual strengths, and approach our work with passion.

About the work environment

Peoples Group offers a flexible and hybrid work environment. In this role you will work a combination of in-office and remotely from home. Typically, you'll be working regular business hours, Monday to Friday between 8:00am and 4:30pm with flexibility around start/end times.

We offer:

A hybrid work environment, enabling you to balance your personal and professional life seamlessly.
Competitive salaries, profit sharing, RRSP matching and benefits from day one.
Generous paid time off to help achieve a healthy work-life balance.
A strengths-based approach, ensuring we work together more effectively.
A commitment to your well-being in five key areas: Financial, Physical, Social, Career, and Community.

Peoples Group is pleased to offer employees a competitive annual salary plus a discretionary profit share opportunity. Salary for this position will vary between $130,000 and $145,000 per year depending on the knowledge, skills, abilities and experience that the chosen candidate possesses.

NOTE: This job posting is for an existing vacancy. Peoples Group is an Equal Employment Opportunity employer. Please accept our utmost appreciation for your interest; however, only those applicants under consideration will be contacted.

We value and celebrate individuality while fostering an inclusive workplace for everyone. If there's any way we can support or accommodate you during the selection process, please don't hesitate to let us know.

Apply Now

Refine Your Search

user support assistant jobs in vancouver, bc

AVP Third Party Risk Management

DTP Research Assistant

DTP Research Assistant

Research Associate

American Sign Language Specialist

Software Development Manager, Alexa Calendar

Rights and Permissions Manager

Executive Assistant

Training Coordinator and Supervisor

Staff Software Developer

Senior Manager, Clinic Operations

Software Developer

Sr. Product Manager

AI Software Engineer

Software Development Engineer, Alexa Connections

Senior Research Coordinator

Parts Advisor - Brian Jessel BMW

Senior Manager, Clinic Operations

Senior Research Coordinator

Investly Business Development Associate - Vancouver

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