Winnipeg Mb Guest service manager Jobs – 81 Openings This Week

Assistant General Manager
Smittys Restaurant & Lounge —Winnipeg, MB
- $45,000–$50,000 a year
- Weekends as needed
- Hospitality
- Sales
- Customer service
- Store discount
- Disability insurance
Quick apply
1d
Tavern United Supervisor
Canad Inns —Winnipeg, MB
- Part-time
- Supervising experience
- Leadership
Quick apply
10d
Front of House Manager
Rae's Bistro —Winnipeg, MB
- $18–$20 an hour
- Part-time
- Hospitality
- Customer service
- Restaurant management
Quick apply
13h
Restaurant Manager
Little Caesars —Navin, MB
- From $16 an hour
- Weekends as needed
- Customer service
- Restaurant management
- Supervising experience
Quick apply
8h
General Manager
The Joint Cannabis —Winnipeg, MB
- Overtime
- Management
- Sales
- Inventory management
Quick apply
Shop Manager
Tommy Gun's Original Barbershop —Winnipeg, MB
- $21 an hour
- Full-time
- Customer service
- Hair styling
- Communication skills
Quick apply
Restaurant Manager
JOEY Restaurant Group —Winnipeg, MB
- Full-time
- Leadership
- Restaurant
- Restaurant experience
Quick apply
RWB Producer
Royal Winnipeg Ballet —Winnipeg, MB
- $50,000–$56,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Commuter benefits
- Dental care
Quick apply
3d
Assistant Manager
Moxies —Winnipeg, MB
- Full-time
- In-person
- Leadership
- Restaurant
Quick apply
Banquets - Coordinator
Chop Steakhouse & Bar —Winnipeg, MB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Restaurant Manager
A&W | Fuller Group —Winnipeg, MB
- Full-time
- Customer service
- Communication skills
- Flexible schedule
Quick apply
FULL TIME Restaurant Assistant Manager
Kinton Ramen Winnipeg —Winnipeg, MB
- $31 an hour
- 8 hour shift
- Sanitation
- English
- Business
Quick apply
Store Manager
Chatters Limited Partnerships —Winnipeg, MB
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Leadership
- Dental care
Quick apply
Administration & Facilities Associate
HUB International —Winnipeg, MB
- Full-time
- Oracle
- Microsoft Outlook
- Windows
1d
Assistant Manager
A&W | Fuller Group —Winnipeg, MB
- Full-time
- Customer service
- Communication skills
- Flexible schedule
Quick apply
Administrative Assistant
Royal Winnipeg Ballet —Winnipeg, MB
- $45,000–$55,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Commuter benefits
- Dental care
Quick apply
3d
Dining Room Manager (89099001)
Sodexo Canada Ltd —Winnipeg, MB
- Full-time
- English
- Hotel
- Supervising experience
Quick apply
Supervisor
Moxies —Winnipeg, MB
- $16–$18 an hour
- Part-time
- In-person
- Leadership
- Restaurant
- Flexible schedule
Quick apply
Server Floor Supervisor
Moxies —Winnipeg, MB
- $18–$20 an hour
- Part-time
- In-person
- Leadership
- Restaurant
- Flexible schedule
Quick apply
Kitchen Supervisor
Moxies —Winnipeg, MB
- $15–$17 an hour
- Part-time
- In-person
- Leadership
- Restaurant
- Flexible schedule
Quick apply

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guest service manager jobs near winnipeg mb

Assistant General Manager

Smittys Restaurant & Lounge -
Winnipeg, MB

Quick apply

Job details

Permanent | Full-time
$45,000–$50,000 a year
1 day ago

Qualifications

Hospitality
Sales
Customer service
Food Handler Certification
Restaurant experience

Full job description

About Smitty’s:

“The mission of our friendly, engaging team is to provide an outstanding guest experience in a warm, welcoming atmosphere, all day, every day.”

Smitty’s is one of Canada’s most recognized and trusted restaurant brands, known for our welcoming atmosphere and commitment to quality dining experiences. Our Winnipeg locations are locally managed and proud to deliver exceptional food, friendly service, and a positive work environment for every guest and team member.

We offer a competitive pay and benefits package, including health coverage and a pension plan.

Job Title: Assistant General Manager

Job Classification: Full-Time Permanent, In person

Compensation: $48,000-50,000 CAD per year + Tips + Bonus

Reports To: General Manager and Operations Manager

Job Summary:

The Assistant General Manager is responsible for overseeing the restaurant’s daily operations. Key responsibilities include ensuring exceptional guest satisfaction, maximizing profitability, maintaining high standards of cleanliness throughout the restaurant and kitchen, and ensuring all Smitty’s policies and procedures are consistently followed.

Duties and Responsibilities:

Operations

· Monitor food quality, customer service, and restaurant cleanliness to ensure Smitty’s standards are met consistently.

· Execute store action plans to improve operational performance.

· Lead by example by demonstrating Smitty’s operational standards and values.

· Utilize guest feedback to identify opportunities for improvement and increase guest satisfaction.

· Achieve and maintain a minimum 90% Quality Assessment score.

· Ensure all staff follow Food Safety standards and procedures.

· Communicate operational concerns and performance issues to the General Manager.

Training

· Coordinate, delegate, and follow up on all staff training initiatives, including WorkJam.

· Train staff on new products, procedures, and Smitty’s quality standards.

· Support cross-training initiatives to improve team versatility and efficiency.

· Assist in the development and coaching of management team members.

· Conduct staff meetings, coaching sessions, and performance evaluations as required.

Sales & Guest Experience

· Drive guest satisfaction to encourage repeat business and customer loyalty.

· Implement sales-building initiatives and promotional campaigns.

· Support the rollout of new products and marketing promotions.

· Communicate sales-impacting concerns to the General Manager and Operations Manager.

Systems & Administration

· Enforce daily cleaning schedules to maintain high standards of cleanliness and organization.

· Conduct restaurant walkthroughs twice daily to ensure quality, safety, and maintenance standards are upheld.

· Ensure completion of all daily, weekly, and monthly administrative duties, including scheduling, inventories, and required paperwork.

Profit & Cost Control

· Adjust inventory and product ordering levels to maintain freshness and reduce unnecessary costs.

· Verify supplier invoices and communicate discrepancies or concerns to management.

· Prepare labor schedules within budget guidelines using labor forecasting tools.

· Support the achievement of quarterly financial and operational targets.

Human Resources

· Foster a professional, respectful, and positive work environment.

· Support employee development, retention, and performance management.

· Utilize coaching, one-on-one meetings, and corrective action procedures to address performance concerns.

· Encourage open communication and proactively resolve workplace concerns.

· Assist with recruitment, interviewing, hiring, staff reviews, and terminations with General Manager approval.

· Ensure compliance with all company human resources policies and guidelines.

Other Areas of Responsibility

· Demonstrate a commitment to continuous improvement and operational excellence.

· Participate in product testing and provide constructive feedback.

· Complete additional duties and special projects as assigned by management.

· Recognize that the role includes both managerial and physical responsibilities, requiring extended periods standing, as well as evening, weekend, and approximately 45-hour work weeks.

All staff may be required to perform duties outside of their normal responsibilities from time to time.

Qualifications

· Valid MB Food Handler and Smart Choice certification, or willingness to obtain.

· 2+years of experience in the restaurant/hospitality industry, preferably in leadership positions.

· Excellent customer service and teamwork skills.

· Ability to work on your feet for extended periods of time.

· Organized with the ability to multitask & problem solving.

· Must be able to work long hours, holidays, weekends and evenings.

Pay: $45,000.00-$50,000.00 per year

Benefits:

Company events
Dental care
Disability insurance
Discounted or free food
Extended health care
Life insurance
On-site parking
RRSP match
Store discount
Vision care

Work Location: In person

Quick apply

Refine Your Search

guest service manager jobs in winnipeg mb

Assistant General Manager

Tavern United Supervisor

Front of House Manager

Restaurant Manager

General Manager

Shop Manager

Restaurant Manager

RWB Producer

Assistant Manager

Banquets - Coordinator

Restaurant Manager

FULL TIME Restaurant Assistant Manager

Store Manager

Administration & Facilities Associate

Assistant Manager

Administrative Assistant

Dining Room Manager (89099001)

Supervisor

Server Floor Supervisor

Kitchen Supervisor

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