Coquitlam Bc Helpdesk support Jobs – 68 Openings This Week

End User Support Specialist
Happy Planet Foods —Burnaby, BC
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
Quick apply
15h
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Customer Service/Administrative Assistant
Partners in Credit Inc —Thornhill, ON
Communicate with clients via telephone and email. Customer relationship management: 1 year (preferred). This role offers the opportunity to work in a dynamic…
$3,200–$3,500 a month
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8d
Technical Support & Customer Success Representative (12:00pm-8:00pm)
WeVend —North York, ON
2–4 years of experience in a technical support, helpdesk, or field support role — ideally in payments, fintech, SaaS, POS systems, or unattended/vending…
$45,000–$55,000 a year
Quick apply

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End User Support Specialist

Happy Planet Foods -
Burnaby, BC

Quick apply

Job details

Full-time
15 hours ago

Qualifications

Bilingual
French
Computer science
System administration
Microsoft Outlook
Computer Science
Customer service
MCSE
Analysis skills
Bachelor's
Linux
SaaS
Communication skills
Help desk
Information Technology

Full job description

ROLE: End-User Support Specialist

REPORTS TO: Director of IT

LOCATION: Burnaby

We are looking for an End User Support Specialist to join our IT Team! Our End User Support Specialist is responsible for all technology aspects at the end-user level, including laptops, mobile devices, printers, office, and business systems, end-user computer imaging, asset tracking, and end-user training.

OPPORTUNITIES

This is a very exciting time for the IT Team as we continue to grow and expand! The main challenge is to ensure the smooth daily IT operations of the end-user community while advancing best practices allowing the enterprise to scale and grow. Additionally, this provides opportunities to showcase your hands-on technical experience and your fantastic people skills with technical and non-technical end-users.

HERE IS WHO YOU ARE…

DRIVE & MOTIVATION

You want to join a team where you can learn and develop new skills
You are motivated by challenges and willing to put in extra efforts to get the job done
You love technology and learning new hardware and applications
You find customer service quite rewarding

CHARACTER & ABILITIES

You can effectively communicate technical and non-technical concepts to varied audiences
You have strong analytical skills, problems solving, organizational and an attention to detail
You have a positive attitude and ability to stay calm under pressure
You have entrepreneurial spirit for start-up environments and a flexibility to changing needs
You are organized, efficient, multitasker and meet your deadlines

KNOWLEDGE & SKILLS

You have strong customer service and interpersonal skills
You understand IT concepts, including systems administration, applications, IT security, etc.
Network fundamental knowledge and experience troubleshooting networks
You have strong oral and written communication skills

EXPERIENCE

A diploma in Information Technology, a BSC in Computer Science or equivalent work experience
3+ years experience in an IT help desk environment working directly with end-users
3+ years experience and strong knowledge of PC laptop and desktop hardware
3+ years experience in current Microsoft environments: PC and Server OS and Exchange/Outlook
Hands-on experience in computer imaging and server administration

NICE-TO-HAVE

MSCE or equivalent certification
Experience with SaaS and Cloud business solutions
Knowledge of Linux
Bilingual: French

THINGS YOU WILL DO…
You will work closely with the end-user community to assess and resolve IT issues or escalate to more technical resources when needed.
You will execute IT procurement for end-user software and hardware following corporate standards
You will liaise with partners and system vendors to resolve end-user issues, being their technical advocate
You will relentlessly pursue understanding new technology to advise the business on best practises and continuous improvements
You will assist with IT admin tasks to help support the IT Team

OTHER …
You must be flexible for after-hours calls for critical support situations or projects
You may be required to travel across Canada on an infrequent ad-hoc basis

Quick apply

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helpdesk support jobs in coquitlam bc

End User Support Specialist

Customer Service Representative - Automotive

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