elora on customer service representative Jobs – 71 Openings This Week

Inside Sales and Customer Service Representative
Valley Blades Limited —Waterloo, ON
- $50,000–$65,000 a year
- Overtime
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Disability insurance
- Dental care
Quick apply
4d
Bilingual Customer Service Representative Remote
TP Canada —Waterloo, ON
- 8 hour shift
- Remote
- Bilingual
- English
- Computer skills
- Dental care
- Work from home
Omni Customer Fulfillment Associate
Walmart Canada —Guelph, ON
- Part-time
- Sales
20h
Inside Sales Customer Service Specialist (Bilingual)
Puresource Corporation —Guelph, ON
- From $47,000 a year
- Full-time
- Bilingual
- Sales
- English
- Dental care
- Paid time off
Quick apply
Agent(e) bilingue de soutien à la clientèle – Affaires numériques / Bilingual Digital Business Customer Support Agent
TP Canada —Waterloo, ON
- $15.75–$18.00 an hour
- Weekends as needed
- Bilingual
- Customer service
- English
- Dental care
- Employee assistance program
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off

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Inside Sales and Customer Service Representative

Valley Blades Limited -
Waterloo, ON

Quick apply

Job details

Permanent | Full-time
$50,000–$65,000 a year
4 days ago

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
Microsoft Excel
Multilingual
Sales
Customer service
Microsoft Office
High school diploma or GED
Math
Presentation skills
Product development
Computer skills
College diploma
Business
Communication skills
Time management

Full job description

Valley Blades Limited designs and manufactures proprietary industrial & construction industry hardware and distributes multiple lines of accessories and products for the construction, mining, and snow removal equipment throughout the Global Market.

Valley Blades Limited is committed to innovation and product development – coupled with market insights and unmatched experience – keeping Valley Blades Limited and our customers on the leading edge. Valley Blades Limited has continued to grow and expand their business, but more importantly we are proud of the people that work here, we really function like a family.

Valley Blades Limited is currently hiring for an Inside Sales and Customer Service Representative to join our team.

The Inside Sales and Customer Service Representative reports directly to the Sales Coordinator and Vice President. This position is responsible for serving customers via telephone and email, addressing customer inquiries and complaints, processing transactions and where possible upselling of Valley Blades Limited products and services.

They will provide high level customer service to clients and potential customers, reaching business targets through excellent telephone sales and communications skills.

This position will work in the office working on a schedule of Monday to Friday, 9:00 am to 5:00 pm.

Job Duties

Have a foundation of knowledge on industry parts.
Assist customers with standard account-related requests.
Research and resolve customer problems, inquiries and process transactions.
Process necessary paperwork for customer sales orders.
Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner and maintain Valley Blades Limited highly regarded reputation.
Build and maintain customer relations, and continue researching new products and services, and competitor activities.
Ensure follow-up by passing leads to Outside Sales Representatives with calls-to-action, dates, complete profile information, sources, and so on.
Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
Handle inbound, unsolicited prospect calls and convert them into sales.
Coordinate customer orders with Production.
Enter new customer data and update changes to existing accounts in the corporate database.
Attend periodic sales training where applicable.
Respond to customer service calls in a courteous and professional manner.
Provide customer support and troubleshooting services via telephone.
Address client inquiries regarding status of orders, payment, refunds, etc.
Other duties as assigned.

Requirements

GED or College diploma in Business Administration, Customer Service or a similar program.
1+ years of direct work experience in a sale or tele sales capacity.
Bilingual, Trilingual, or Multilingual is an asset.
Computer literacy, including effective working skills of MS Word, Excel, Power Point, and e-mail required.
Computer literacy with Business Central.
Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
Strong mathematical skills when computing fractions, imperial measurements, and complete/convert equations.
Success in qualifying opportunities involving multiple key decision makers.
Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal communication and presentation skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
Ability to occasionally travel and attend sales events or exhibits.
Ability to work individually and as part of a team.
High level of integrity and work ethic.

Working Conditions

Some travel may be required.
Ability to attend and conduct presentations.
Manual dexterity is required to use desktop computers and peripherals.
Overtime as required.

Position vacancy: Yes

If you are interested in joining VBL, please submit your application through Indeed.

For Company information visit: www.valleyblades.com

Pay: $50,000.00-$65,000.00 per year

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Experience with Microsoft Office Suite

Experience:

Sales or Customer Service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in elora on

Inside Sales and Customer Service Representative

Bilingual Customer Service Representative Remote

Omni Customer Fulfillment Associate

Inside Sales Customer Service Specialist (Bilingual)

Agent(e) bilingue de soutien à la clientèle – Affaires numériques / Bilingual Digital Business Customer Support Agent

Customer Service Representative - Automotive

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