north bay on program assistant Jobs – 52 Openings This Week

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4
VON Canada (Ontario) —North Bay, ON
- $19.61–$20.84 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Veterinarian (DVM) - Blue Sky Animal Hospital
VetCare Canada —North Bay, ON
- $120,000–$160,000 a year
- Full-time
- Leadership
- Disability insurance
- Dental care
Float Nurse
Canadian Addiction Treatment Centers —North Bay, ON
- $30.90 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Nursing
- Paid time off
Quick apply
Occupational Therapist
Bayshore HealthCare —North Bay, ON
- $50–$85 an hour
- Contract
- Master's degree
- Bachelor's
- Flexible schedule
Instructor(s), Health Care Assistant
Vancouver Island University —Canada
- $71,846–$115,129 a year
- Temporary
- Nursing
- Master's degree
- Bachelor's
Veterinarian
Global Talent Partners —Canada
- $140,000–$160,000 a year
- Leadership
- Disability insurance
- Dental care
Quick apply
Executive Assistant, Operations
Metrolinx —Canada
- $72,445 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
1d

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Customer Champion
UMI Group Inc. —North Bay, ON
Ability to receive and process cash, cheque, and credit/debit payments. Accept, enter, and manage customer orders from entry through invoicing, ensuring timely…
$18–$25 an hour
Quick apply
Customer Service Representative
Canadian Bearings Ltd. —North Bay, ON
Oversee and execute shipping and receiving duties, including verifying and processing incoming and outgoing shipments, ensuring accuracy of orders, and…
$48,000–$55,000 a year

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Pharmacist
ProCare Pharmacy —Toronto, ON
Opportunities for *clinical program growth*, continuing education, and leadership development. We specialize in personalized patient care, including compounding…
$45.00–$62.59 an hour
Quick apply
Life Enrichment Assistant
Shiplake Properties —Toronto, ON
Developing & maintaining a rapport with staff, residents, resident families and volunteers. A natural ability to teach, lead, and inspire groups of people.
$23 an hour
Quick apply

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Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4

VON Canada (Ontario) -
North Bay, ON

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Job details

Part-time
$19.61–$20.84 an hour

Qualifications

College certificate
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
High school diploma or GED
Database management
Typing
Medical terminology
Communication skills

Full job description

Requisition Details:

Employment Status: Permanent, Part-time (0.4 FTE)
Program Name: Visiting Nursing
Number of Hours Bi-Weekly: 30
Work Schedule: Days, Evenings, Weekends
On Call: No
Existing Vacancy: Yes – we’re currently hiring candidates for an existing vacancy in this position

Job Summary:

The Client Service Associate (CSA) works as part of a team to facilitate the intake of new clients and the assignment of clients to service providers through VON’s standard operating procedures. The CSA ensures that every service provider’s caseload is properly assigned, client expectations are met, and service levels are achieved.

Key Responsibilities:

Maintains service providers schedules (master rotations and availability) as directed by site program management.
Maintains accurate documentation and communications to clients, service providers and other VON staff.
Utilizes appropriate customer service and communication skills to obtain information from the client/family where applicable and assigns clients to service providers using Procura software.
Provides work assignments using knowledge of local geography that meets client need and maximizes continuity of care, while working within the provisions of collective agreements and established planning rules.
Keeps up-to-date with daily changes such as changes in client service authorizations and/or care plans.
Reschedules client visits when there is an unexpected change in the current day’s staffing levels such as a sick call.
Receives and triage information in accordance with defined timelines.
Enters data referral information and general information in client database.
Participate with team to address risk management issues.
Monitors the CellTrak Portal, a quality and risk management tool, to confirm that service providers have arrived and departed from the home safely and that clients are receiving the care that has been ordered (safety/outcomes) to allow timely intervention when service delivery variances are noted.
Ensures client and staff confidentiality is maintained at all times.

Common Responsibilities:

Promotes the goals and values of VON and their role as an integrated community care provider
Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all policies, Safe Work Practices and Procedures.
Abides by all VON policies and work practices
Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role
Works in collaboration with other staff in a team approach to service delivery

External and Internal Relationships:

Works collaboratively with site program management to forecast staffing needs.
Engages with services providers, clinical resources, clients and client family members as needed to ensure quality of care/service to the client.
Collaborates with other CSAs, site program managers and supervisors, to ensure quality care/service to client.

Education, Designations and Experience:

High School diploma and Office administration certificate or equivalent experience required.
University/college education preferred.
Medical terminology certificate would be an asset.
Proficiency in MS Office programs, including Outlook, faxing software, and database management.
A minimum of 1year of experience in a scheduling environment preferred.
Experience in a unionized environment considered an asset.
Experience in health care environment preferred.
Previous customer service experience in a contact center environment is considered an asset.
Experience with scheduling software such as Procura an asset.

Skill Requirements:

Ability to plan, organize and coordinate activities.
Ability to work in a fast-paced environment.
Excellent communication skills, both oral and written.
Ability to problem solve and adjust to rapidly changing priorities in a deadline driven environment.
Ability to work collaboratively as a member of a team.
Strong customer service skills.
Above average skill with a variety of computer software.
Quick and accurate keyboarding skills (min 45 wpm).

Other:

Current criminal background check including a vulnerable sector screen is required.
The use of Protective Personnel Equipment (PPE) may be required.

Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.

Other commonly searched for terms: Administrative Assistant, Medical Office Administrative Assistant, Clerk, Scheduling Clerk, Scheduler

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program assistant jobs in north bay on

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4

Veterinarian (DVM) - Blue Sky Animal Hospital

Float Nurse

Occupational Therapist

Instructor(s), Health Care Assistant

Veterinarian

Executive Assistant, Operations

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