calgary, ab home data entry Jobs – 118 Openings This Week

Dispatcher
The Gentlemen Pros —Calgary, AB
- Full-time
- Microsoft Office
- Plumbing
- HVAC
Quick apply
10d
Sales Center Host
Mattamy Homes —Calgary, AB
- Part-time
- Sales
- Customer service
- Microsoft Office
Customer Guide
Brookfield Properties —Calgary, AB
- Weekends as needed
- Sales
- Customer service
- ERP systems
- Dental care
- Vision care
Medical Office Assistant (MOA) - Part Time
Group23 Sports Medicine Inc —Calgary, AB
- $23.70–$25.44 an hour
- Part-time
- CPR Certification
- Customer service
- Microsoft Office
Marketing Operations Manager, Data Governance & Compliance
Avetta, LLC —Calgary, AB
- Hybrid work
- SQL
- Marketing
9d
Junior P&ID Drafter
Vista Projects Limited —Calgary, AB
- Full-time
- AutoCAD
- No university degree
- Organizational skills
- Flexible schedule
Quick apply
Payroll Analyst
AltaLink —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Designated paid holidays
- Dental care
Quick apply
9d
Supply Chain Data Analyst
Convergint Technologies Ltd —Calgary, AB
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Designated paid holidays
- Dental care
Quick apply
Business Manager
Calgary Board of Education —Calgary, AB
- $32.16–$41.81 an hour
- Full-time
- Accounting
- Organizational skills
3d
Medical Office Assistant (MOA) - Full Time
Group23 Sports Medicine Inc —Calgary, AB
- $23.70–$25.44 an hour
- Full-time
- CPR Certification
- Customer service
- Microsoft Office
Hub Coordinator - TAWAW Family Resource Network
Miskanawah Community Services Association —Calgary, AB
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Community Sales Associate
Hopewell Residential Management LP —Calgary, AB
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Accounts Payable Coordinator
Amrize —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Dental care
- Tuition reimbursement
Physiotherapy Aid (PTA) - Casual
Group23 Sports Medicine Inc —Calgary, AB
- $23.70–$25.42 an hour
- Microsoft Word
- CPR Certification
- Microsoft Excel
10d
Project Administrator
Klohn Crippen Berger —Calgary, AB
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Research Assistant, Family Medicine
The University of Calgary —Calgary, AB
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Geospatial Technician
GeoVerra —Calgary, AB
- Weekends as needed
- Remote
- AutoCAD
- Engineering
- Microsoft Office
- Dental care
Quick apply
PT Sales Ambassador
Ralph Lauren —Rocky View, AB
- Part-time
- Hybrid work
- Heavy lifting
- Sales
- In-person
Legal Assistant - Real Estate
REAL-R —Calgary, AB
- $25–$27 an hour
- Full-time
- Communication skills
Quick apply
Sr Advisor Accounting
Enbridge —Calgary, AB
- Overtime
- Hybrid work
- Oracle
- ERP systems
- Microsoft Office
- Wellness program
- Dental care
1d

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Dispatcher

The Gentlemen Pros -
Calgary, AB

Quick apply

Job details

Full-time
10 days ago

Qualifications

Class 5 Licence
Call center
Microsoft Office
Plumbing
HVAC
Phone etiquette
Communication skills

Full job description

Position Summary:

The Dispatcher is responsible for the strategic coordination, routing, and scheduling of field technicians across HVAC, plumbing, and electrical service lines. Serving as the central operational hub between customers, field personnel, and management, this role focuses on maximizing daily efficiency, minimizing technician downtime, and protecting company revenue. The Dispatcher thrives in a fast-paced environment, actively managing real-time schedule changes, prioritizing emergencies, and ensuring high-quality data integrity.

Primary Goal: Optimize the technical team’s day and maximize revenue-generating opportunities.

Core Focus: Internal logistics, technician routing efficiency, capacity management, and "emptying the bucket" of service requests.

Key Accountabilities:

· · Strategic Scheduling & Route Optimization

· · Smart Dispatching: Assign service and maintenance calls to technicians based on priority tiers, geographical routing, technician skill sets, and performance metrics.

· · Dynamic Board Management: Finalize daily schedules and ensure priority jobs are locked in by 7:00 a.m. each business day.

· · Real-Time Adjustments: Continuously monitor schedules throughout the day, re-assigning technicians and altering routes to adapt to high-demand periods.

· · Urgency Triaging: Prioritize and immediately deploy resources to emergency situations (e.g., gas leaks, flooding) and premium membership commitment jobs.

· · Adapt to changing priorities and business requirements.

Technician Coordination & Capacity Management:

Downtime Prevention: Ensure a next job is lined up within 15 minutes of receiving a technician's "15-minute warning" text. Proactively update the technician if a call is still being sourced to minimize field frustration.

Status Monitoring: Track technician statuses in real time, ensuring field staff properly log their "Dispatched," "Arrived," "Meal Break," and "Closed" statuses.

Intervention: Investigate paused or delayed jobs immediately to resolve bottlenecks in the field.

Field Support: Provide technicians with accurate job profiles, customer history, gate codes, and critical schedule updates via ServiceTitan chat or phone calls.
Cross-Department Communication: Send daily morning and mid-day availability updates to Customer Service Representatives (CSRs) and collaborate with the CSR Manager to target specific job markets for outbound calling.

Customer Communication:

Pre-Dispatch Verification: Contact customers immediately prior to a technician dispatching to confirm they are home, ready, and expecting the visit.

Delay Management: Keep customers informed of any schedule adjustments, technical delays, or arrival window updates in a professional manner.

Next-Day Confirmations: Proactively call or message customers to secure confirmation for any unconfirmed jobs remaining on the next day's board.

ServiceTitan Accuracy & Administration:

Data Integrity: Maintain precise customer records, service histories, and comprehensive internal job notes.

Booking Quality Control: Audit and verify that all service and maintenance jobs are executed correctly in ServiceTitan, ensuring:

Correct Business Unit (BU) and Job Type categorization.

Clear, detailed job summaries outlining the customer’s request.

Memberships are correctly linked to maintenance calls.

Recalls are explicitly linked to previous work via the 'Job Actions' feature.

Customer addresses are fully verified and appropriate operational tags are applied.

Continuity & Hand-Offs: Draft and send comprehensive end-of-shift pass-down emails to ensure critical field updates are seamlessly transferred to other dispatch team members.

Operational Alignment: Attend routine technician and departmental meetings to stay aligned on field expectations, company policies, and process changes.

Note: The above statements are intended to describe the general nature and level of work being performed by the incumbent of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.

Qualifications & Experience:

Experience: Previous dispatching, scheduling, logistical routing, or fast-paced call center experience required.
Industry Knowledge: Basic familiarity with residential HVAC, plumbing, or electrical service operations is highly preferred.
Technical Skills: Experience using ServiceTitan (or similar trade CRM/dispatch platforms) and standard Microsoft Office programs considered an asset.
Operational Skills: Exceptional multi-tasking abilities, sharp spatial mapping/routing awareness, and a strong sense of urgency.
Communication: Excellent phone etiquette, clear verbal communication, and strong conflict-resolution skills.

Required Certifications and/or Documentation:

Valid Class 5 Alberta Driver’s Licence and Drive’s Abstract
Criminal Record Check

Expected Skills and Attributes:

Basic verbal and written communication skills.
Strong work ethic and highly motivated; ability to work in fast paced environment.
Detail oriented.

Working Conditions & Performance Expectations:

Start time could be as early as 7am.
Performance is measured by schedule efficiency, technician utilization rates, minimizing field downtime, and data entry accuracy.

Quick apply

Refine Your Search

home data entry jobs in calgary, ab

Dispatcher

Sales Center Host

Customer Guide

Medical Office Assistant (MOA) - Part Time

Marketing Operations Manager, Data Governance & Compliance

Junior P&ID Drafter

Payroll Analyst

Supply Chain Data Analyst

Business Manager

Medical Office Assistant (MOA) - Full Time

Hub Coordinator - TAWAW Family Resource Network

Community Sales Associate

Accounts Payable Coordinator

Physiotherapy Aid (PTA) - Casual

Project Administrator

Research Assistant, Family Medicine

Geospatial Technician

PT Sales Ambassador

Legal Assistant - Real Estate

Sr Advisor Accounting

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