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Senior Deskside Support Technician
Worley —Pickering, ON
As part of this commitment, Worley will ensure that persons with disabilities are provided reasonable accommodations for the hiring process.
8d
Project Manager
NAPIER-REID LIMITED —Aurora, ON
Possess valid Driver's License and good driving history. A bachelor’s degree and 2-7 years of related experience and/or training or equivalent combination of…
$55,000–$80,000 a year
Quick apply
6d

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Purpose of the Position:

The Parts & Service Coordinator is directly responsible for managing the day-to-day operations of the Service and Parts departments.

Key Responsibilities

Parts Management: Order, receive, inspect, and organize parts, maintaining accurate inventory levels.
Service Scheduling: Coordinate service appointments and dispatch technicians.
Logistics & Shipping: Pick, pack, and ship parts, ensuring timely delivery to technicians or customers.
Documentation & Reporting: Open, update, and close work orders; process purchase orders; generate invoices, and maintain records in company software (e.g., ERP systems).
Customer Support: Act as the primary contact for service updates and inquiries.
Inventory Control: Perform inventory counts to maintain inventory accuracy.

Required Skills & Qualifications

Communication: Strong verbal and written communication for communicating with suppliers, technicians, and customers.
Technical Knowledge: Familiarity with mechanical/technical parts, particularly in agricultural, heavy equipment, or automotive sectors.
Organization: Excellent organizational skills to manage multiple tasks and prioritize urgencies.
Systems Proficiency: Experience with Inventory Management systems, ERP systems (e.g., Epicor, Salesforce), and Microsoft Office.
Physical Aptitude: Ability to lift and handle parts
Industry Experience: 3+ years in a similar role (e.g., parts counter, warehouse, or service desk).

Job Types: Full-time, Permanent

Pay: $65,000.00-$75,000.00 per year

Benefits:

Flexible language requirement:

Work Location: In person