Hardware/desktop support analyst Jobs

IT Technician
ExcellCare —Mississauga, ON
- $50,000–$55,000 a year
- Weekends as needed
- Computer Science
- SQL
- Analysis skills
Quick apply
1d
Computer Sys Analyst Asc
Lockheed Martin Corporation —Halifax, NS
- Full-time
- Linux
- Dental care
- Vision care
Desktop Support Analyst(Microsoft 365)
TECHNIFITE —Ladysmith, BC
- $60,000–$70,000 a year
- Weekends as needed
- Spanish
- Computer Science
- Customer service
Quick apply
10d
Service Desk Analyst- Contract
Black & McDonald Limited —Markham, ON
- $22–$26 an hour
- Rotating shift
- Computer science
- Azure
- Computer Science
Quick apply
Service Desk Analyst
Royal Victoria Regional Health Centre —Barrie, ON
- $36.56–$42.75 an hour
- Monday to Friday
- Computer science
- Computer Science
- Windows
6d
IT Analyst
Best Centered Care —Barrie, ON
- $44,680.31–$50,830.00 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Dental care
- Vision care
Quick apply
3d
IT Support Analyst
Recochem inc. —Saint-Laurent, QC
- Full-time
- Computer Science
- Customer service
- Windows
- Designated paid holidays
- Dental care
Quick apply
IT Support Analyst
Performance Fluid Experts Group —Saint-Laurent, QC
- Full-time
- Computer Science
- Customer service
- Windows
- Designated paid holidays
- Dental care
Quick apply
User Support Technician
Hy-Tek Computer Sales and Service Ltd. —Rocky Mountain House, AB
- $35.50–$49.07 an hour
- Full-time
- English
- Windows
- Microsoft Office
- Dental care
- Vision care
Quick apply
8d
Service Desk Analyst 2
Beem Credit Union —Burnaby, BC
- $69,500–$81,800 a year
- Hybrid work
- Azure
- Computer Science
- Customer service
- Disability insurance
- Dental care
Bilingual IT Support Analyst
DWF —Toronto, ON
- Up to $75,000 a year
- Full-time
- Bilingual
- Azure
- Customer service
- Dental care
Deskside Support Analyst-Onsite
Compugen Inc —Vancouver, BC
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
IT Analyst
goeasy —Mississauga, ON
- $66,000–$77,000 a year
- Windows
- Microsoft Office
- SharePoint
- Tuition reimbursement
Quick apply
5h
Tier 2 Help Desk Analyst
Keeran Networks —Edmonton, AB
- Communication skills
- Time management
Quick apply
IT Service Desk Analyst
Drax Group —Prince George, BC
- $60,000–$70,000 a year
- Azure
- Windows
- Microsoft Office
- Dental care
Field Technician Support
1Valet —Vancouver, BC
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply
Technical Analyst (Auxiliary)
ISM Canada —Victoria, BC
- $3,188.82–$3,648.92 a month
- Temporary
- Azure
- Windows
- Microsoft Office
- Work from home
2d
IT Systems Analyst
Rexall Pharmacy Group LTD —Mississauga, ON
- $65,858–$86,438 a year
- Azure
- Research
- Windows
Quick apply
System Engineering Analyst, Networking (Junior)
General Dynamics Mission Systems - Canada —Ottawa, ON
- $73,000–$80,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's
- Dental care
- Tuition reimbursement
Quick apply
Help Desk Analyst
Keeran Networks —Edmonton, AB
- Communication skills
- Time management
Quick apply

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IT Technician

ExcellCare
Mississauga, ON

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Job details

Full-time | Contract
$50,000–$55,000 a year
1 day ago

Qualifications

Microsoft Windows Server
Power BI
TCP
Computer Science
CCNA
iOS
LAN
Post-secondary education
Technical support
SQL
DHCP
Analysis skills
Virtualization
IT support
DNS
VMWare
TCP/IP
Cybersecurity
Communication skills
Active Directory
Driving Licence
Help desk
Information Technology
VPN

Full job description

IT Support Analyst

Job Summary

We are seeking a motivated and customer-focused IT Support Analyst to join our team. The successful candidate will provide technical support to employees, troubleshoot hardware and software issues, and assist with the maintenance of organization's IT infrastructures. This role is ideal for an individual who enjoys problem-solving, working with technology, and delivering excellent customer service.

Key Responsibilities

Provide technical support to end-users via phone, email, remote access, and on-site.
Diagnose and resolve hardware, software, and network issues.
Configure, deploy, and maintain laptops, desktops, printers, mobile devices, and other peripherals.
Administer user accounts, permissions, and security settings through Active Directory and Microsoft 365.
Support and maintain Windows 11, Windows Server, Microsoft 365, and Microsoft Teams.
Assist with network administration, including LAN/WAN, VPN, Wi-Fi, firewalls, switches, and access points.
Manage and support virtualization environments using VMware.
Configure and maintain Mobile Device Management (MDM) solutions for Android and iOS devices.
Support VoIP phone systems, including user setup and troubleshooting.
Set up and troubleshoot boardroom technology and video conferencing equipment.
Apply security updates, software patches, and system upgrades to ensure optimal performance and protection.
Maintain accurate documentation of IT assets, support requests, and resolutions.
Develop user guides and provide training on IT systems, applications, and cybersecurity best practices.
Stay current with emerging technologies and industry trends.
Perform other related duties as assigned.

Qualifications

Post-secondary diploma or degree in Computer Science, Information Technology, Computer Systems, or a related field.
1–3 years of experience in an IT support, help desk, or technical support role.
Experience supporting Windows desktop and server environments.
Knowledge of Active Directory, Microsoft 365, DNS, DHCP, TCP/IP, VPN, and Wi-Fi technologies.
Familiarity with VMware virtualization, Cisco Meraki networking equipment, and VoIP systems is considered an asset.
Strong troubleshooting and analytical skills with exceptional attention to detail.
Excellent verbal and written communication skills.
Ability to explain technical concepts to non-technical users.
Customer-service focused with a collaborative and professional approach.
Valid G Driver’s License and access to reliable transportation.

Preferred Qualifications

Experience with Microsoft Business Central, Power BI, SQL Reporting Services, or Jet Reports.
Knowledge of cybersecurity principles and endpoint protection solutions such as CrowdStrike.
ITIL, CCNA, or related certifications are considered assets.

What We Offer

Competitive compensation package.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Exposure to a wide range of technologies and systems.

Working Conditions

Primarily office-based environment with frequent interaction with employees and management.
Occasional travel to company locations.
Participation in an on-call rotation and occasional evening or weekend support as required.
Fast-paced environment requiring effective prioritization and multitasking.

Pay: $50,000.00-$55,000.00 per year

Work Location: In person

Quick apply

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