The right company changes everything.
Great exterior work does not happen by accident. It happens because someone reliable, someone skilled, someone who genuinely cares about the quality of their work, shows up every morning and holds the standard.
They lead by example. They solve problems before being asked. They earn the trust of the people working beside them. And they understand that what they do is not just a job. It is a reflection of the company they represent and the clients who count on them.
At The Kind Hearted Company, we are building that kind of team. And we are looking for the right person to help lead it.
We are hiring an Exterior Supervisor / Lead to help strengthen and grow our Exterior Division. This is a working leadership role. Not an office position. Not a truck-and-phone arrangement. The right candidate will be in the field, working alongside the crew, maintaining quality, and helping shape this division from the ground up. This is an opportunity to step into a leadership role immediately and make a meaningful impact on a growing division.
Why Join The Kind Hearted Company?
Because we are not looking to fill a title. We are looking for someone who wants to help build something meaningful.
At KHC, we believe great people deserve a company that meets them where they are, with real support, real structure, and real opportunity. This is a fully structured employee position, not a contractor arrangement. You will have professional leadership behind you and a company that stands behind your work.
We promote from within. We develop leaders intentionally. We invest in the people who show up and earn it.
People first. That is not a slogan. It is how we run this company.
What We Offer
$23.00 to $25.00 per hour depending on experience
- Employee position, paid bi-weekly via direct deposit
- WorkSafeBC coverage and company liability insurance
- Paid sick days, statutory holiday pay, and vacation pay
- Paid drive time between sites
- Paid onboarding and training
- Leadership development opportunities
- Opportunity to influence and shape a growing division
- Potential for increased hours and full-time employment
- Potential future management opportunities as the division grows
- Supportive leadership team and a long-term growth path
About This Role
This is a working leadership position. That distinction matters.
The Exterior Supervisor / Lead acts as the bridge between field operations and management. You will work alongside your crew, not above them. You will be the person your team looks to when a challenge comes up, and the person management looks to when standards need to be held.
You will:
- Perform hands-on exterior service work including pressure washing, window cleaning, gutter cleaning, moss removal, property maintenance support, and other exterior services depending on operational needs
- Lead, support, and train exterior crews to deliver consistent, high-quality results
- Coordinate daily job execution and maintain quality standards across sites
- Conduct site inspections and identify coaching opportunities proactively
- Ensure safe work practices are followed on every job
- Communicate professionally with clients on-site and with management as needed
- Work safely at heights, on ladders, and in varying outdoor conditions
- Operate, care for, and maintain company equipment to a professional standard
- Represent The Kind Hearted Company with integrity at every client property
- Contribute to operational improvements and help grow the Exterior Division
We care about quality. Not rushed work. Not shortcuts. Not good enough. Excellence lives in the details.
Our Leadership Philosophy
We are not looking for someone who manages from a truck, a phone, or a distance. We are looking for someone who leads by doing, who earns their team's respect by being present, working hard, and holding themselves to the same standard they ask of others.
- Leads by example every single day
- Earns trust through consistent action, not authority
- Supports the team when the work gets hard
- Takes ownership of outcomes, wins and challenges alike
- Solves problems proactively before they escalate
- Builds a culture of accountability, quality, and mutual respect
Great leaders work beside their teams. They do not just oversee the work. They understand it, respect it, and protect the standard of it.
What We're Looking For
We hire for attitude first. Skills matter, but character matters more.
The right person for this role naturally takes ownership, leads by example, and holds themselves to a high standard even when nobody is watching.
You will thrive in this role if you:
- Solve problems before being asked
- Take pride in quality work and hold yourself to a high standard
- Enjoy mentoring and supporting the people around you
- Hold yourself accountable without needing to be reminded
- Stay calm and focused under pressure
- Communicate professionally with both clients and team members
- Want long-term growth, not just another job
- Lead through action, not titles
Required Qualifications
- Minimum 1 year of exterior cleaning, pressure washing, window cleaning, property maintenance, or related exterior services experience.
- Valid Class 5 Driver's Licence and reliable personal vehicle
- Legally authorized to work in Canada (no visa sponsorship available)
- Strong communication skills and professional customer service approach
- Comfort working at heights and on ladders
- Familiarity with WHMIS and safe chemical handling
- Ability to work outdoors in varying weather and lift up to 50 lbs
- Demonstrated reliability and accountability
Preferred Qualifications
- Minimum 6 months leadership, supervisory, crew lead, or foreperson experience
- Experience training employees and coordinating field crews
- Pressure washing, exterior services, or property maintenance experience
Growth & Stability
We promote from within. Full stop.
The people who show up consistently, take ownership of their work, and hold the standard are the people we invest in. The Exterior Division is growing, and we are building a leadership structure that will grow with it.
Exterior Technician → Exterior Lead → Exterior Supervisor → Operations Leadership → Management
As responsibility grows, wages grow. If you show commitment, reliability, and professionalism, The Kind Hearted Company will invest in your future.
How to Apply
If this feels like the kind of company you have been hoping to find, we would love to hear from you.
Apply through Indeed or send your resume directly to:
[email protected]
Please confirm in your application:
- You are currently located in Greater Victoria, BC
- You have a valid Class 5 Driver's Licence and reliable personal vehicle
- You have at least 1 year of exterior cleaning experience
- You have leadership, supervisory, or crew lead experience
- You are legally authorized to work in Canada
Great exterior work is never just about cleaning buildings.
It is about leadership. It is about trust. It is about protecting standards. It is about building something bigger than yourself.
If you are looking for a company where your leadership matters, your reliability is valued, and your growth is taken seriously, we would love to meet you.
Pay: $23.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Paid time off
Application question(s):
- Do you have reliable access to your own vehicle for work purposes?
- How many years of experience do you have in exterior cleaning, pressure washing, window cleaning, property maintenance, or related exterior services?
- How many months of leadership, supervisory, crew lead, foreperson, or team lead experience do you have?
- Are you comfortable working outdoors in varying weather conditions and at heights using ladders when required?
- Are you legally authorized to work in Canada?
Licence/Certification:
- valid Class 5 Driver's Licence (required)
Location:
Work Location: On the road