Surrey Bc Customer service coordinator Jobs – 74 Openings This Week

Client Care & Scheduling Coordinator
The Tarcott Group —Langley, BC
- $23–$25 an hour
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Dental care
- Paid time off
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Client Care & Scheduling Coordinator
The Tarcott Group —Langley, BC
Act as the first point of contact for incoming calls, emails, and service requests. Familiarity with work orders, dispatching, or field coordination is a plus.
$23–$25 an hour
Quick apply
Scheduling Coordinator
Right at Home - Greater Vancouver —Vancouver, BC
Answering our phones including incoming family inquiries and caregiver issues. We are seeking a special person to help us achieve this goal through their…
$47,000–$50,000 a year
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Customer Service Coordinator, Parking Services - Limited Term
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Responsibilities also include monitoring intercoms and camera systems, handling first-level parking-related complaints and parking citation appeals, assisting…
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Customer Care and Information Coordinator
Lai and Associates Inc. —Pickering, ON
Support client-facing engagement initiatives such as webinars and events through logistics, coordination, and post-event reporting.
$17.20–$30.00 an hour
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Client Care & Scheduling Coordinator

The Tarcott Group -
Langley, BC

Quick apply

Job details

Permanent | Full-time
$23–$25 an hour

Qualifications

Multitasking
Customer service
Maintenance
Microsoft Office
Construction
Appointment scheduling
Phone etiquette
Communication skills
Property management
Time management

Full job description

The Tarcott Group is a leading residential and commercial construction and maintenance company providing year round services to stratas and commercial buildings. Our team is committed to delivering reliable, high-quality work and maintaining strong, long-term relationships with our clients.

We are seeking a highly organized, customer-focused Client Care & Scheduling Coordinator to be the primary point of contact between our clients, field crews, and internal team. This role is critical to ensuring a smooth customer experience from initial inquiry through job completion.

The ideal candidate thrives in a fast-paced construction environment, enjoys problem-solving, and understands the importance of clear communication, accurate scheduling, and follow-through.

Client Care & Communication

Act as the first point of contact for incoming calls, emails, and service requests
Provide professional, timely, and friendly communication to clients, property managers, and stakeholders
Set clear expectations with clients regarding timelines, scheduling, and next steps
Handle client questions, changes, and concerns with empathy and confidence
Maintain strong relationships with repeat clients and property managers

Scheduling & Coordination

Schedule crews efficiently based on job scope, urgency, and availability
Coordinate job start dates, site access, and work windows with clients
Adjust schedules as needed due to weather, site conditions, or priority changes
Ensure crews receive accurate job details, locations, and timelines
Confirm appointments and proactively communicate any schedule changes

Administrative & Operational Support

Create and manage work orders and job information in internal systems
Ensure job scopes are complete and accurate before crews are dispatched
Track job status and follow up to confirm completion
Support project managers and operations with scheduling updates and reporting
Maintain organized records and documentation

What We’re Looking For

Strong customer service skills with a calm, professional approach
Excellent organizational and time-management abilities
Clear and confident verbal and written communication
Ability to manage multiple priorities in a fast-paced environment
Comfortable working with construction schedules, trades, and changing timelines
Strong attention to detail and follow-through
Proficiency with email, scheduling software, and basic office tools

Preferred Experience

Previous experience in customer service, scheduling, or coordination
Experience in construction, property management, or service-based industries is an asset
Familiarity with work orders, dispatching, or field coordination is a plus

Job Types: Full-time, Permanent

Pay: $23.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off

Application question(s):

Do you have a reliable mode of transportation?

Experience:

Scheduling : 3 years (required)

Work Location: In person

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Client Care & Scheduling Coordinator

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