ottawa, on it support technician Jobs – 93 Openings This Week

Bilingual IT Support Specialist (Level 1/Level 2)
Adecco Canada —Ottawa, ON
- $55,000–$68,000 a year
- Temporary
- Bilingual
- Customer service
- English
Quick apply
2d
Analyste en soutien aux utilisateurs senior
TEHORA —Ottawa, ON
- Full-time
- Hybrid work
- Computer Science
- Bachelor's
- Continuous improvement
- Flexible schedule
Quick apply
Bilingual Service Desk Analyst (English/French)
Nova Networks —Ottawa, ON
- $19–$23 an hour
- Full-time
- Bilingual
- English
- In-person
Quick apply
3d
Analyste en soutien aux utilisateurs intermédiaire
TEHORA —Ottawa, ON
- Full-time
- Hybrid work
- Computer Science
- Bachelor's
- IT
- Flexible schedule
Quick apply
Technicien en soutien aux utilisateurs intermédiaire
TEHORA —Ottawa, ON
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer skills
- Flexible schedule
Quick apply
Technicien en soutien aux utilisateurs senior
TEHORA —Ottawa, ON
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer skills
- Flexible schedule
Quick apply
Bilingual Product Support Specialist
1840 & Company —Ottawa, ON
- Full-time
- Remote
- Bilingual
- Computer science
- Computer Science
8d
Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting
9d
User Support Specialist - Part-Time
Kids Help Phone —Canada
- $23.86 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Employee assistance program
13d
Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
Spécialiste du support utilisateur - Temps partiel
Kids Help Phone —Canada
- $23.86 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
13d

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Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
Quick apply
Supervisor, Service Desk (Onsite)
Compugen Inc —Richmond Hill, ON
Manage incident and request queues, ensuring timely triage, assignment, resolution, and strong ticket hygiene aligned to ITIL practices.
$65,000–$75,000 a year

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it support technician jobs near ottawa, on

Bilingual IT Support Specialist (Level 1/Level 2)

Adecco Canada -
Ottawa, ON

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Job details

Temporary | Contract
$55,000–$68,000 a year
2 days ago

Qualifications

Bilingual
French
Customer service
English
Microsoft Office
Bachelor's
Continuous improvement
IT support
ServiceNow
College diploma
Communication skills
Information Technology

Full job description

Adecco is currently hiring a Bilingual IT Support Specialist (Level 1/Level 2) for a long-term contract opportunity in Ottawa, ON. This role is ideal for an experienced IT professional who enjoys hands-on troubleshooting, deskside and remote support, and working in a structured service environment supporting end users across hardware, software, and connectivity issues.
In this position, you will provide first and second-level technical support to internal users, resolving desktop, laptop, peripheral, and software-related issues. You will also support hardware installations, software configuration, incident management, and documentation of technical solutions while ensuring a high level of customer service and adherence to IT service procedures.

Salary: $55,000 - $68,000/year
Location: Ottawa, ON (Onsite Only)
Schedule: Monday to Friday, 8:00 AM - 4:30 PM
Employment Type: Full-Time, Contract (1 year with 2-year extension option)
Vacancy Status: This posting is for an existing vacancy.

Responsibilities

Provide first-level remote and deskside support for desktop hardware, software, and user issues
Perform hardware installations including monitors, peripherals, cabling, and related equipment
Install, configure, and troubleshoot software applications and operating systems
Provide second-level technical support, including advanced troubleshooting and issue resolution
Support desktops, laptops, printers, office phones, and mobile/wireless devices
Analyze, document, and resolve technical incidents and service requests in a timely manner
Assist users with connectivity and network-related issues as required
Deliver high-quality customer service while meeting IT service level expectations
Create, update, and maintain technical documentation and knowledge base articles
Contribute to continuous improvement of IT support processes and procedures
Provide guidance, knowledge transfer, and support to end users and colleagues
Use IT Service Management tools (such as ServiceNow) for ticketing, incident, and asset tracking
Collaborate with IT teams to resolve complex technical issues and escalations

Qualifications

Must be legally eligible to work and reside in Canada
University degree or college diploma in Information Technology or a related field
Minimum 4 years of recent IT support experience
Minimum 3 years of experience in Level 2 service desk or deskside support roles
Bilingual in French and English
Strong experience supporting desktop/laptop systems, peripherals, and end-user software
Advanced knowledge of Microsoft Office and Windows environments
Experience using ITSM tools (e.g., ServiceNow) is considered an asset
Strong troubleshooting, analytical, and problem-solving skills
Ability to document technical issues and maintain knowledge base resources
Understanding of IT service management processes and service level standards
Basic understanding of network fundamentals is considered an asset
Excellent communication and customer service skills
Ability to work independently in a structured onsite environment

Why Apply

Long-term contract opportunity with extension potential
Hands-on IT support role with a mix of remote and deskside work
Opportunity to build strong enterprise IT support experience
Exposure to ITSM tools and structured IT service environments
Stable weekday schedule with no shift rotation
Supportive environment focused on service quality and technical growth

Interested in this position? Apply now! Our dynamic recruitment team is ready to welcome you and support you on your path to success.
At Adecco, our purpose is simple: to make the future work for everyone. We live our values - Passion, Collaboration, Inclusion, Courage, and Customer-Centricity - by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from people of all backgrounds and identities. Together, we are shaping a future that works for everyone.
If you would like to learn more about Aspire Academy to enhance your skills for your next role, feel free to ask!
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Refine Your Search

it support technician jobs in ottawa, on

Bilingual IT Support Specialist (Level 1/Level 2)

Analyste en soutien aux utilisateurs senior

Bilingual Service Desk Analyst (English/French)

Analyste en soutien aux utilisateurs intermédiaire

Technicien en soutien aux utilisateurs intermédiaire

Technicien en soutien aux utilisateurs senior

Bilingual Product Support Specialist

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

User Support Specialist - Part-Time

Customer Service Representative - Automotive

Spécialiste du support utilisateur - Temps partiel

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