Brampton On Dispatch supervisor Jobs – 123 Openings This Week

Supervisor - LTL/FTL Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
- $60,000–$85,000 a year
- Overtime
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Residential Operations and Maintenance Supervisor
Sorbara Group of Companies —Vaughan, ON
- $75,000–$90,000 a year
- Microsoft Office
- Communication skills
7d
Logistics Coordinator
DSV —Brampton, ON
- From $57,000 a year
- Full-time
- Bilingual
- English
- Microsoft Office
8d
Driver
Savers/Value Village —Etobicoke, ON
- $21.80–$32.70 an hour
- Heavy lifting
- Customer service
- Basic math
- Dental care
- Paid time off
Quick apply
Dispatcher- NC (NJ)
Karcher North America Incorporated —Mississauga, ON
- Microsoft Word
- Microsoft Excel
- Word processing
Quick apply
Mobile Devices Kitting & Quality Control Associate
A-1 Wireless Inc. —Mississauga, ON
- $17.60–$21.00 an hour
- Full-time
- High school diploma or GED
- Quality Control
- Warehouse experience
- Store discount
Quick apply
13d
Driver Ambassador - DZ
Second Harvest —Etobicoke, ON
- $57,500 a year
- Full-time
- Customer service
- Driving
- Disability insurance
- Dental care
8d
dump truck driver
P & G Landscaping & Snow Removal Inc. —Cheltenham, ON
- $36 an hour
- Full-time
- English
- Driving
Driver PT/FT
BB Blanc Inc —Vaughan, ON
- Part-time
Quick apply
Tactical Mobile Guard - Toronto
Flex Point Security Inc —Toronto, ON
- $18 an hour
- Part-time
- Communication skills
Quick apply
3d
Fleet Drivers Job
Xan Systems —Mississauga, ON
- Dedicated
- English
Driver/Attendant – Non-Emergency Medical Transportation
Aurevia Patient Transfers —Etobicoke, ON
- From $20 an hour
- Part-time
- CPR Certification
- Customer service
- First Aid Certification
Quick apply
Owner-Operators
Xan Systems —Mississauga, ON
- Dedicated
Recruiter
Baig Security —Mississauga, ON
- $400–$800 a month
- Full-time
- Remote
- High school diploma or GED
- Human resources
- Recruiting
Field Service Technician
Culligan Quench —Woodbridge, ON
- $25–$26 an hour
- Customer service
- High school diploma or GED
- Plumbing
Quick apply
1d
Outpost Technician
ALSTOM —Etobicoke, ON
- Full-time
- Communication skills
- Mechanical knowledge
14d
Tactical Security Guard - Newmarket
Flex Point Security Inc —Toronto, ON
- $18 an hour
- Part-time
- Communication skills
Quick apply
3d
Landscape Maintenance Crew Lead
Garden City Groundskeeping Services Ltd. / Toronto Artificial Grass —Mississauga, ON
- $24–$26 an hour
- Full-time
- Supervising experience
- Leadership
- Dental care
- Vision care
Quick apply
2d
Mechanic Diesel 563
Purolator Inc —Etobicoke, ON
- $49.45 an hour
- Full-time
- English
Quick apply
Logistics Bilingual Dispatcher (Float)
Dynacare —Brampton, ON
- $21.00–$26.50 an hour
- Full-time
- Bilingual
- Microsoft Excel
- English

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dispatch supervisor jobs near brampton on

Supervisor - LTL/FTL Customer Service

GALAXY FREIGHTLINE INC. -
Mississauga, ON

Quick apply

Job details

Full-time
$60,000–$85,000 a year

Qualifications

Customer service
Logistics
English
High school diploma or GED
Supervising experience
Leadership
Communication skills

Full job description

Supervisor - Customer Service Representative

Reports to :- Operations Manager

Job Summary

The Customer Service Representative Supervisor/Manager will primarily be

responsible of ensuring smooth and efficient service to customers and supporting the

customer base by resolving questions, concerns, and technical issues, as well as

handling customer inquiries and complaints which are escalating from other

departments. This position will be accountable to manage a CSR team to ensure that

customers are satisfied with the issue resolution as well as the resolution process itself.

Team Supervisor will also be responsible of ensuring the CSR/Dispatch plan is carried

out as intended and any variances are reported to the Operations Manager as soon as

possible on a timely basis. The Customer Service Representative must possess a high

school diploma, graduation, or equivalent, and three years of Supervising/Managerial

experience in LTL/FTL Logistics Customer Service. Must have excellent

communication skills.

Competency

 Client/Customer Focus

 Communication

 Cultural Sensitivity

 Adaptability

 Problem Solving

 Time Management

 Professionalism

Job Duties

 Support customer base by resolving questions, concerns, and technical issues,

as well as handling customer inquiries and complaints which are escalated from

other departments

 Train new CSR staff as directed by Dispatch manager

 Assisting staff with their workload if possible

 Assisting with claims.

 Accept loads and accurately enter same in fleet manager as assigned based on

criteria provided.

 Create and manage tracking and tracing reports as required by customers or

team members to ensure timely communication

 Updating EDI Events

 Ensure that customers are satisfied with the issue resolution as well as the

resolution process itself

 Analyze problems and make recommendations as to root causes and corrective

actions

 Always maintain and train team on professionalism, tact, diplomacy, and

sensitivity to portray the company in a positive manner

 Proactively attend to customer complaints in a professional manner

 Ensure the CSR team address and resolve customer inquiries regarding the

status of orders and any payment, and refund errors in a timely manner

 Ensure the CSR team respond to customer service calls in a courteous and

professional manner

 Develop and build relationships with new accounts and develop additional

contacts within existing accounts

Job Requirements

 High school diploma, GED, or equivalent

 Three years of experience in managing LTL/FTL customer service.

 Ability to deal with people sensitively, tactfully, diplomatically, and professionally

at all times

 Ability to effectively communicate both verbally and in writing

 Ability to prioritize and manage conflicting demands

 Demonstrated leadership skills

 High flexibility with strong interpersonal skills that allow one to work effectively

in a diverse environment

 Ability to work individually as well as part of a team

 Ability to adapt to new technology

Working Conditions

 Occasional overtime

 Fast Paced

Job Type: Full-time

Pay: $60,000.00-$85,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off

Experience:

LTL/FTL related: 3 years (required)

Language:

Fluent English - Great Communication Skills (required)

Work Location: In person

Quick apply

Refine Your Search

dispatch supervisor jobs in brampton on

Supervisor - LTL/FTL Customer Service

Residential Operations and Maintenance Supervisor

Logistics Coordinator

Driver

Dispatcher- NC (NJ)

Mobile Devices Kitting & Quality Control Associate

Driver Ambassador - DZ

dump truck driver

Driver PT/FT

Tactical Mobile Guard - Toronto

Fleet Drivers Job

Driver/Attendant – Non-Emergency Medical Transportation

Owner-Operators

Recruiter

Field Service Technician

Outpost Technician

Tactical Security Guard - Newmarket

Landscape Maintenance Crew Lead

Mechanic Diesel 563

Logistics Bilingual Dispatcher (Float)

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