About Us
AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world's leading automation platform for ecommerce merchants.
AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system—giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.
AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses—including Samsung, Gymshark, Mejuri, Dr. Squatch, and Alo Yoga—rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.
Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.
Your Mission:
As a Revenue Strategy Analyst, you will be the analytical engine behind AfterShip's GTM strategy, turning data into the decisions that shape how we grow. Reporting to the Senior Manager, Revenue Operations, you will partner across Sales, Marketing, Partnerships, Customer Success, Finance, and Data to uncover insights, optimize revenue-driving processes, and accelerate company OKRs through rigorous, data-informed thinking.
This role is built for someone who thrives at the intersection of SaaS and eCommerce, leans into ambiguous business problems, and can translate complex datasets into clear narratives and strategic recommendations that leadership can act on. You will identify growth opportunities across GTM channels, sharpen reporting visibility, and drive high-impact operational initiatives that move revenue performance across the business.
This is a highly cross-functional role that rewards strong analytical thinking, commercial acumen, and communication skill. The ideal candidate is comfortable engaging executive stakeholders, navigating incomplete or evolving datasets, and designing AI-enabled workflows that turn analytics into a competitive advantage rather than a reporting function.
What You'll Do:
- Analyze GTM channel and funnel performance to surface trends, growth levers, and operational gaps, then translate findings into prioritized recommendations
- Partner with RevOps and GTM leadership to operationalize revenue strategies tied to company OKRs
- Build executive-grade dashboards and self-serve reporting in Tableau and HubSpot, designed for decision-making
- Run ad hoc strategic analyses across Sales, Marketing, CS, Partnerships, and Finance, including win/loss, churn, attribution, and segment profitability
- Improve forecasting accuracy and pipeline predictability through analysis of conversion behavior, stage velocity, and deal slippage
- Monitor core revenue metrics (pipeline coverage, conversion, velocity, NRR, GRR, CAC payback, quota attainment) and flag anomalies before they surface in QBRs
- Translate complex datasets into clear executive narratives, owning the "so what" and the recommended action
- Design scalable analytical frameworks and reporting processes that reduce one-off requests through better self-serve infrastructure
- Build AI-enabled workflows to automate recurring analysis and accelerate insight delivery, treating AI as a system to design with
- Investigate ambiguous datasets independently, scoping the question and shipping the answer without tight direction
- Govern reporting consistency and data integrity across HubSpot, Tableau, and the data warehouse, ensuring shared metric definitions across teams
Who We're Looking For:
- 2 to 4 years of experience in Revenue Operations, Revenue Strategy, GTM Analytics, or related analytical roles, ideally within SaaS, eCommerce, or platform businesses
- eCommerce business model experience strongly preferred (Shopify ecosystem, marketplace dynamics, or subscription commerce)
- Required tooling: HubSpot (CRM, custom objects, workflows, reporting), Tableau (or equivalent BI), SQL
- Preferred tooling: workflow automation platforms (n8n, Zapier, Workato, or Make), Python for data analysis, exposure to a cloud data warehouse (BigQuery, Snowflake, Redshift)
- Demonstrated experience designing AI-enabled workflows that solve operational problems (not just using AI for personal productivity), including familiarity with prompt design, agentic workflows, or MCP-based integrations
- Hands-on experience analyzing GTM performance across the full funnel: pipeline coverage, conversion rates, sales cycle velocity, forecast accuracy, win/loss, NRR, CAC payback, and segment-level performance
- Proven ability to build dashboards, run ad hoc analyses, and translate findings into clear recommendations for Sales, Marketing, Partnerships, CS, and Finance stakeholders
- Strong storytelling and executive communication, including the ability to present trade-offs, not just findings, to leadership
- Comfort navigating ambiguity, scoping problems independently, and shipping work without heavy hand-holding
- Bias toward systems thinking: when you see a recurring manual task, your instinct is to redesign the process, not just complete it faster
- Track record of cross-functional collaboration across Sales, Marketing, Partnerships, Customer Success, Finance, and Data
At AfterShip, we know great talent doesn't always fit every requirement. If you're passionate about our mission and believe you can make an impact, we encourage you to apply.
Why You Should Join Us:
- Great Place to Work Certified: We've been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
- Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We're a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that's inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
- Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It's one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
- Thrive & Grow: There's no ceiling to what you can achieve or learn here. We're committed to empowering your career while advancing together as a company.
- Flexible Work Setup: We're a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You're empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you'll be able to have a schedule that fits your working style and the requirements of your role.
Perks:
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations
Salary range for this role: CAD$77,000 - $91,000
We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we'll work with you to meet your needs.
We believe in hiring right over hiring fast. While timelines may vary, we're looking to fill this role as soon as possible.
Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.
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